The location of this property is great, almost everything was in Golf Cart distance but there was just SO much wrong with this property it made it difficult to stay. Also, all of the issues in the house were not addressed because management did not answer there phone and I left MULTIPLE voicemails.
Issues were as followed:
- THERE WERE ROACHES ALL OVER THE KITCHEN. We went to make breakfast and they were all over our food. It was DISGUSTING.
- It was not cleaned when we arrived. Our feet were BLACK when walking on the floor you had to wear shoes at all times. The counter tops were dirty, I had to reclean everything.
- The "kitchen cookware" is a complete joke. There was one pan, with a broken handle. There were ROACHES in the plates and cups. Mold was in the blender and the coffee pot was BLACK. The pot holders, are in fact from 1980 and completely burn your hands.
-The AC in the master room does NOT work and the shower hardly had water coming out of it.
- The dishwasher did not work so we had to wash every dish
- We called for towels multiple times and they were never brought to us.
I wanted to love this house but was BLOWN away by how nasty this house was. I understand it is the beach and you are bringing in sand, etc. But this was not the case. This house was GROSS, if I had children with me I would have not been able to stay there. But the most upsetting part was the lack of concern from management. They were not kind when we checked in, stated how "busy and booked up " and did not answer their phone ONCE. How do you allow someone to stay in a roach infested property and not answer your phone. I am very upset by the quality of the trip and the loss of money for this poor quality.
I would highly recommend not staying here.