Hele boligen

Lakeview * Pool * Game Room * FREE Waterpark

Billedgalleri for Lakeview * Pool * Game Room * FREE Waterpark

En overdækket terrasse med pool, udendørs møbler og udsigt til et boligområde.
Et biljardbord i et rum med blå og hvide vægge, en projektor monteret i loftet og en dør.
Et overdækket udendørs swimmingpool med jacuzzi, liggestole og en patio.
En moderne stue med fjernsyn, sofa, sofabord og udsigt til en swimmingpool.
En moderne stue med en hvid sofa, et mørkt sofabord og et spiseområde med et træbord og stole.

Anmeldelser

9,6 ud af 10, Gæstefavorit
Blandt de bedst anmeldte overnatningssteder i dette område

Højdepunkter

  • Sjov for hele familien
    Højt bedømt for familier.
  • Stil dig i kø til masser af sjov
    Et af de få overnatningssteder med poolbord på stedet.
8 soveværelser6 badeværelserPlads til 20 personer

Populære faciliteter

  • Boblebad på stedet
  • Terrasse
  • Privat pool
  • Fitnesscenter på stedet
  • Grill
  • Aircondition

Værelser og sovepladser

8 soveværelser (20 sovepladser)

Soveværelse 1

1 queensize-seng

Soveværelse 2

1 kingsize-seng

Soveværelse 3

2 dobbeltsenge

Soveværelse 4

2 enkeltsenge

Soveværelse 5

1 kingsize-seng

Soveværelse 6

2 dobbeltsenge

Soveværelse 7

2 enkeltsenge

Soveværelse 8

1 kingsize-seng

6 badeværelser

Badeværelse 1

Badeværelse 2

Badeværelse 3

Badeværelse 4

Badeværelse 5

Badeværelse 6

Områder

Terrasse eller gårdhave
Køkken
Udendørs legeområde

Om overnatningsstedet

Lakeview * Pool * Game Room * FREE Waterpark

Welcome to your dream vacation home at Windsor at Westside resort! This luxurious 8-bedroom retreat is an oasis of comfort and entertainment, perfectly situated near the enchantment of Disney World.

Upon entering this exquisite vacation home, you'll be greeted by a spacious living room, adorned with plush furnishings. The large dining table is ideal for gatherings, and the fully equipped kitchen is ready to satisfy all your culinary desires. A loft with a smart TV and cozy sofas provides a relaxing space to unwind.

For those seeking entertainment, this home boasts a range of activities. An air hockey table and a pool table offer hours of fun for everyone. Step outside, and you'll discover a private pool and spa, surrounded by lounge chairs, where you can soak up the Florida sun. An outdoor dining table and BBQ grill create the perfect setting for alfresco meals.

The bedroom arrangements are impeccable. The first bedroom, located on the 1st floor, features a queen-size bed and a smart TV. The main bedroom, also on the 1st floor, is a sanctuary with a king-size bed, a smart TV, and a private bathroom that includes a walk-in shower and a luxurious bathtub.

On the 2nd floor, you'll find the rest of the inviting bedrooms. The 3rd bedroom offers 2 double beds, a smart TV, and a private bathroom with a walk-in shower. The 4th bedroom provides 2 single beds and a private bathroom with a bathtub and shower combo. The 5th bedroom has a king-size bed and a private bathroom with a bathtub and shower combo. The 6th bedroom boasts 2 double beds and a smart TV. The 7th bedroom is enchantingly decorated with a Frozen theme and includes 2 single beds and a smart TV. Lastly, the 8th bedroom offers a king-size bed, a smart TV, and a private bathroom with a walk-in shower.

Nestled within the enchanting Windsor at Westside resort, a world of luxury and leisure awaits. This sprawling haven boasts a plethora of amenities that cater to every desire. Immerse yourself in relaxation as you lazily float down the tranquil lazy river, basking in the warm Florida sun. For those seeking an active escape, the state-of-the-art gym offers a space to stay fit while enjoying a vacation. Unleash your creativity in the activity room, where the built-in bear place invites you to craft and create cherished memories. From the refreshing waters to engaging activities, Windsor at Westside ensures an unforgettable retreat for all ages.

**Optional pool and spa heat is available for $35/day + tax. - We recommend adding this option to your reservation between the months of November and April.**

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 11.00
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Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
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Kæledyr

Kæledyr er ikke tilladt
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Rygning

Rygning er ikke tilladt

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 3554913vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker

Om området

Kissimmee

Denne feriebolig befinder sig ved strandpromenaden i Kissimmee. Disney Springs™ og Flamingo Crossings Town Center er begge et besøg værd, hvis shopping står på agendaen. Er det derimod stedets populære seværdigheder, der lokker, kan du kigge forbi Walt Disney World® Resort og Disney's Animal Kingdom® Theme Park. Rejser du med børn? Gå ikke glip af Disney's Hollywood Studios®, eller oplev ESPN Wide World of Sports Complex og stedets arrangementer og sportsbegivenheder.
Kort
Kissimmee, FL

Hvad ligger i nærheden?

  • Northeast Regional Park - 3 min. kørsel - 3.4 km
  • Lake Davenport - 4 min. kørsel - 3.7 km
  • beach near Bahama Bay - 4 min. kørsel - 3.7 km
  • beach near The Oaks at Southlake Commons - 6 min. kørsel - 6.8 km
  • Highland Reserve golfklub - 7 min. kørsel - 7.1 km

Sådan kommer du rundt

  • Kissimmee Station - 31 min. kørsel
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min. kørsel

Restauranter

  • ‪McDonald's - ‬5 min. kørsel
  • ‪7-Eleven - ‬17 min. gang
  • ‪Twistee Treat Berry Town - ‬5 min. kørsel
  • ‪Circle K - ‬6 min. kørsel
  • ‪Dutch Bros Coffee - ‬6 min. kørsel

Ofte stillede spørgsmål

Er Lakeview * Pool * Game Room * FREE Waterpark et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvad koster det at overnatte hos Lakeview * Pool * Game Room * FREE Waterpark?

Priserne for 1 nat for 2 voksne hos Lakeview * Pool * Game Room * FREE Waterpark den 9. jun. 2026 starter fra 3.457 kr., inkl. skatter og gebyrer, fra og med den 8. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Hvor meget koster parkering hos Lakeview * Pool * Game Room * FREE Waterpark?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på Lakeview * Pool * Game Room * FREE Waterpark?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Lakeview * Pool * Game Room * FREE Waterpark?

Udtjekning er kl. 11.00.

Hvor ligger Lakeview * Pool * Game Room * FREE Waterpark?

Dette feriested med familievenlig profil ligger ved strandpromenaden i Kissimmee, kun 5 km fra Lake Davenport og Four Corners FC. Derudover ligger Surfari Water Park og Island H2O Live! ca. 10 km derfra.

Anmeldelser

9,6

Enestående

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 22 af i alt 25 anmeldelser
Bedømmelse på 8 − Udmærket. 2 af i alt 25 anmeldelser
Bedømmelse på 6 − Okay. 0 af i alt 25 anmeldelser
Bedømmelse på 4 − Dårligt. 0 af i alt 25 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 25 anmeldelser

9,6/10

Rengøring

9,6/10

Indtjekning

9,8/10

Kommunikation

9,8/10

Området

9,8/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

ghania m.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The house was nice and clean i have a big family and we had a wonderful time i will stay there again
Overnattede 4 nætter i maj 2026
Svar fra VrboOwner den 2. jun. 2026
Thank you!
Verificeret

10/10 Fremragende

Cheyanne D.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Pool was great, house was exactly like the pictures. It was a great stay and It was perfect for the 17 of us.
Overnattede 7 nætter i maj 2026
Svar fra VrboOwner den 22. maj 2026
Thank you so much for your kind review! I’m really glad to hear you enjoyed the pool and that the home matched the photos. It’s great to know the space worked well for your group of 17 and that everyone had a comfortable stay. It was a pleasure hosting you, and I’d be happy to welcome you back anytime in the future!
Verificeret

10/10 Fremragende

Kristin H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great spacious property. Big kitchen easy to cook in.
Overnattede 3 nætter i april 2026
Svar fra VrboOwner den 5. maj 2026
Thank you!
Verificeret

10/10 Fremragende

KR

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The house was bigger than we imagined. They even left a welcome gift which was great! Management was very easy to get a hold of. Would stay again!
Overnattede 5 nætter i april 2026
Svar fra VrboOwner den 27. apr. 2026
Thank you!
Verificeret

10/10 Fremragende

Gerald C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Communication was excellent. I wish their kitchen had a few sheet pans and larger frying pans for cooking for a lot of people. Overall very good experience and my family really enjoyed our stay.
Overnattede 7 nætter i april 2026
Svar fra VrboOwner den 20. apr. 2026
Thank you so much for your kind feedback! We’re glad to hear that you had an overall great experience and that your family truly enjoyed the stay. It’s also wonderful to know that our communication met your expectations. We really appreciate your suggestion regarding additional kitchen items like sheet pans and larger frying pans—this is very helpful, especially for guests traveling in groups, and we’ll definitely take it into consideration for future improvements. Thank you again for staying with us, and we hope to welcome you and your family back soon!
Verificeret

10/10 Fremragende

Rosemary K.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The Host was very quick to answer our questions. The pool was very nice with plenty of seating. All of the bathrooms made it easier for everyone to get ready in the mornings.
Overnattede 6 nætter i marts 2026
Svar fra VrboOwner den 6. apr. 2026
Thank you so much for your kind feedback! 😊 I’m really glad to hear the quick communication was helpful and that you enjoyed the pool and the multiple bathrooms—those definitely make group stays much more comfortable and convenient. It was a pleasure hosting you, and you’re always welcome back anytime. I’d be happy to host you again! 🌟
Verificeret

10/10 Fremragende

Todd B.

Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed
Property was as described very spacious nice pool and outdoor area. We had an issue with the spa and the management company responded very quickly and repaired it.
Overnattede 5 nætter i marts 2026
Svar fra VrboOwner den 20. mar. 2026
Thank you for your feedback! I’m glad to hear that the property met your expectations and that you enjoyed the spacious layout, pool, and outdoor area. I also appreciate your patience with the spa issue, and I’m glad our team was able to resolve it quickly for you. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!
Verificeret

10/10 Fremragende

Danielle A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our whole family loved our stay. The house was massive, the pool was beautiful and clean and very well heated. The kitchen was well stocked with plates, silverware, etc. and there were plenty of towels for the pool area and bathrooms.
Overnattede 7 nætter i februar 2026
Svar fra VrboOwner den 27. feb. 2026
I’m thrilled to hear that your whole family loved the stay and that the house, pool, and kitchen met your needs. It’s wonderful that the pool heating and ample towels added to your comfort — those little touches can make a big difference! It was a pleasure hosting you, and we would be delighted to welcome your family back anytime.
Verificeret

10/10 Fremragende

Courtney P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Communication was excellent! Would recommend and would book again!
Overnattede 3 nætter i januar 2026
Svar fra VrboOwner den 21. jan. 2026
Thank you so much for your kind feedback! We’re thrilled to hear that communication was excellent and that you would recommend us. We would be delighted to host you again in the future!
Verificeret

10/10 Fremragende

Audrey S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our stay at this home was absolutely perfect! We had a large family group of 17, and everyone was comfortable with plenty of space to relax and enjoy. The kids had an amazing time and truly enjoyed every moment including playing and enjoying shooting pool. .Anytime I reached out to Dennis, he responded right away, which made everything smooth and stress-free. The pool was a big highlight—the temperature was perfect, and the kids had a blast spending time in it.Overall, the experience was a 10/10. We would definitely rent again and highly recommend this home to anyone looking for a great stay!
Overnattede 3 nætter i marts 2026
Svar fra VrboOwner den 24. mar. 2026
Thank you so much for this incredible review! I’m thrilled to hear that your whole group was comfortable and had such a great time together—that’s exactly what we hope for with larger family stays. It’s awesome that the kids enjoyed the pool and the games as well! I really appreciate your kind words about my responsiveness—it was a pleasure helping make your stay smooth and stress-free. Thank you again for the recommendation, and I’d be more than happy to host you all again anytime!
Verificeret

10/10 Fremragende

Latoya H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Quick Family Getaway

We really enjoyed our stay.
Overnattede 3 nætter i juli 2025
Svar fra VrboOwner den 16. jul. 2025
Thank you for your kind words! I’m so glad you enjoyed your family getaway. It was a pleasure hosting you, and you’re welcome back anytime.
Verificeret

10/10 Fremragende

Sandi H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Beautiful home in a great area. Close to everything we needed. Easy communication and quick to respond to every question we had.
Overnattede 6 nætter i oktober 2025
Svar fra VrboOwner den 31. okt. 2025
Thank you so much for your kind words! I’m glad you enjoyed the home and found the location convenient. It was a pleasure communicating with you, and I’d be happy to host you again anytime!
Verificeret

10/10 Fremragende

Terry M.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Very clean, kitchen well stocked, beds are comfortable. We paid to have the pool headed, but it never really got warm enough to be comfortable.
Overnattede 5 nætter i november 2025
Svar fra VrboOwner den 24. nov. 2025
Thank you so much!
Verificeret

10/10 Fremragende

Tara S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great family vacation!

The house was amazing! Very clean and spacious. We loved the view from the pool and hot tub. I would recommend this home. I would love to stay there again.
Overnattede 5 nætter i marts 2025
Svar fra VrboOwner den 1. apr. 2025
Thank you so much! I’m thrilled to hear you loved the house, especially the pool and hot tub views. It was a pleasure hosting you, and I’d be happy to welcome you back anytime. Hope to see you again soon! 😊🏡💦
Verificeret

8/10 Godt

Alexis S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Nice experience

Nice home , clean , spacious
Overnattede 2 nætter i juni 2025
Svar fra VrboOwner den 1. jul. 2025
Thank you so much!
Verificeret

10/10 Fremragende

Donald G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family vacation

House was perfect for our family vacation. Great location! Very clean and easy to check in. Highly recommend this house.
Overnattede 5 nætter i december 2024
Svar fra VrboOwner den 11. jan. 2025
Thank you for your wonderful review! I'm so happy to hear that the house was perfect for your family vacation and that you enjoyed the location. It’s great to know you found the space clean and the check-in process easy. Your recommendation means a lot to me, and I would love to host you again in the future!
Verificeret

10/10 Fremragende

Anjie R.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Our party of six thoroughly enjoyed our two-week stay in this spacious home. The house was perfect for a large group, and the kitchen was impressively well-stocked with plenty of dishes and utensils. We especially appreciated the thoughtful welcome kit provided by Casiola and the convenience of daily trash collection. The amenities were a highlight of the trip. The private heated pool was divine, and we made great use of the clubhouse, which featured another heated pool, a fun ice cream machine, and a bar and grill with staples like burgers and pizza. The staff and neighbors were incredibly friendly, making us feel truly welcomed. Casiola was exceptional to work with. They were highly responsive and fair throughout the entire process. For example, when a cold snap hit, they immediately refunded our pool heat fee. Once the weather warmed up, they allowed us to add pool heat back for the remainder of our stay—a flexible gesture that deviated from their standard terms but was very much appreciated. Between the excellent service and the quality of the home, we would 100% stay in this specific property or any other Casiola-managed home again!
Overnattede 13 nætter i februar 2026
Svar fra VrboOwner den 25. feb. 2026
Thank you so much for your fantastic and detailed review! We’re thrilled to hear that your party of six enjoyed the home, the well-stocked kitchen, and all the amenities. It’s wonderful to know that the private heated pool, clubhouse, and thoughtful touches like the welcome kit added to your experience. We’re especially glad that our team could provide flexible support with the pool heat during the cold snap and that our staff and neighbors helped make you feel welcome. Your kind words about Casiola mean a lot, and we truly appreciate your trust and recommendation.
Verificeret

10/10 Fremragende

Ruth T.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
I want to start off by saying this is a beautiful property and everything was nice and clean. The rooms were in mint condition and we had everything we needed. The pool was perfect. The communication between the host and I was almost instantly. I would say the only thing that I would recommend to change would be the pool table because it was a smaller one, but other than that, we enjoyed the home and the amenities that are all included. We would definitely recommend this beautiful home and we will definitely consider coming back again. We had an amazing time!
Overnattede 2 nætter i oktober 2025
Svar fra VrboOwner den 14. okt. 2025
Thank you so much for your wonderful review! 😄🏡 I’m really happy to hear that you loved the property, found everything clean and well-equipped, and enjoyed the pool and amenities. It’s great to know that communication was smooth — I always aim to make things as easy as possible for guests. I appreciate your feedback about the pool table — that’s very helpful and something I’ll definitely take into consideration. I’m thrilled you had an amazing time and would love to welcome you back anytime! 🌟✨
Verificeret

10/10 Fremragende

Dylan E.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family vacation

Plenty of space for everyone to have their own privacy when needed, or all be together and hang out! Communication was excellent! Every question was answered within 30 minutes of the message being sent. Highly recommend renting this house for a family vacation!
Overnattede 7 nætter i juni 2025
Svar fra VrboOwner den 3. jul. 2025
Thank you so much for the thoughtful review! I’m really glad to hear the home offered both comfort and space for your family, and I appreciate your kind words about the communication. It was a pleasure hosting you, and I’d be happy to welcome you back anytime!
Verificeret

10/10 Fremragende

Simon G.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Overall, very happy with our stay. Would use property again. There were unresolved issues with the pool. The spa got very warm but at times the pool was equally hot, so not refreshing on a hot day. At other times both the spa and pool were cool. The property management team came to take a look a day after we notified them, but we were told they couldn't resolve the issue and would have to send someone else out. Nobody else came as far as we know. However, we determined that some of the issues were due to the low water level, and when we added about 4 inches of water, things improved. We felt we shouldn't have had to fix this ourselves, however. Also, the dishwasher is poor and we'd suggest a replacement. At one point it leaked water over the kitchen floor. We loved the location and all our group was very happy with our visit. The comments above are just honest observations and wouldn't stop us returning. Recommended, especially if the few issues are resolved.
Overnattede 5 nætter i marts 2026
Svar fra VrboOwner den 15. mar. 2026
Thank you for taking the time to share your detailed feedback. We’re very happy to hear that you enjoyed your stay, loved the location, and that your group had a great visit overall. It also means a lot to us that you would consider staying with us again. We sincerely apologize for the inconvenience you experienced with the pool and spa during your stay. Your feedback regarding the water level and temperature is very helpful, and we will make sure our maintenance team reviews the system to prevent this from happening in the future. We also appreciate you bringing the dishwasher issue to our attention, and we will have this checked by our team as well. Thank you again for your honest observations and recommendation. Guest feedback like yours helps us continue improving the experience for future stays. We truly hope to have the opportunity to welcome you back again.
Verificeret

8/10 Godt

Amy B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The house was great -the pool/hot tub was the issue-never got hot after i paid the same day we checked in the extra 35 a day-did get a refund for only 1 day-then sprinklers busted outside the cage-so more cold water coming into pool & hot tub-was told to keep covers on to warm it-no covers to be found-so we made it the best time we could for my daughters bachelorette party….despite not being able to use neither one..
Overnattede 2 nætter i november 2025
Verificeret

10/10 Fremragende

Hartley P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Amazing

Everything was amazing, my family loved the house.
Overnattede 2 nætter i marts 2024
Svar fra VrboOwner den 6. mar. 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Verificeret

10/10 Fremragende

Amanda P.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Perfection

Everything at the house was exactly as promised. We appreciated the flexibility around the check-in time.
Overnattede 5 nætter i marts 2025
Svar fra VrboOwner den 19. mar. 2025
Thank you for your kind review! I’m so glad to hear that everything met your expectations and that the check-in flexibility worked well for you. It was a pleasure hosting you, and I’d love to welcome you back in the future!
Verificeret

2/10 Bundkarakter

Genia A.

Synes godt om: Området
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed
The communication and help leading up to the stay was great. The main level was decently cleaned and pool/ hot tup was good. It was when we arrived we reported right away things were not clean upstairs, their was hair in the bathroom, blood looking spots on the wall, one of the beds had spots all over it that looked like sperm. When cleaning off one of the beds and sheets, stands and headboard, the clorox wipes turned yellow like pee. The upstairs smelled like dog pee, unvaccumed, walls were all dinged up. We got a reply that they were looking into it and thanks for patience. They reached out next day asking what bed so they can change it, which was over 24 hours, so not even addressing the bed right away, They said they will address the other items after our departure. When reaching out to them asking them for updates or what can be done, the standard reply of "thanks for your patience while we look into this". they stated they didn't get our complaints or pictures when they were all sent in right away. Was very disheartening of the service that was provided. Will not be referring or going to them again. I am still waiting for a response from them to make it right, When I reach out they say they are putting it all together and checking with the staff. standard canned AI message. The pictures of the upstairs do not represent what it is at all.
sperm / dog spray looking spots
wiping down of the bed
Overnattede 3 nætter i januar 2026
Svar fra VrboOwner den 27. jan. 2026
Thank you for taking the time to share your feedback. I sincerely apologize that your experience with the upstairs cleaning and overall condition of the home did not meet your expectations. This is not the standard we aim to provide, and I regret that our response and communication fell short in addressing your concerns promptly. I understand how frustrating it must have been to feel that your complaints were not fully acknowledged and resolved during your stay. Please know that I am taking your feedback seriously, and I will be reviewing our cleaning and communication processes to ensure this does not happen in the future. I truly regret that your stay was marred by these issues and appreciate you bringing them to my attention. My goal is always to provide a safe, clean, and comfortable experience, and I’m sorry that we fell short in this instance.
Verificeret

10/10 Fremragende

Denita W.

Synes godt om: Rengøring, indtjekning, kommunikation, annoncens rigtighed
Overnattede 7 nætter i april 2026
Svar fra VrboOwner den 13. maj 2026
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.

Om værten

Vært: Casiola vacation homes

Værtens profilbillede

Sprog:

engelsk, spansk, portugisisk, hollandsk

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