Dear VRBO Customer Support,I am writing to formally report several serious concerns regarding our recent stay at a VRBO property. Unfortunately, the condition of the unit and the lack of response from the property owner significantly impacted our vacation.Upon arriving, we discovered that the sheets on the bed were dirty. We immediately notified the owner that same evening. The owner sent the cleaning lady to address the issue. However, according to the owner, she later claimed that she had changed/made the beds and left two additional sets of sheets. This was not what occurred. She did not make the bed. The bed was left exactly as I had left it after discovering that there was no laundry detergent available in the unit to wash the sheets myself.I also notified the owner that the cleaning lady had not actually addressed the problem and had only dropped off additional sheets. The owner then failed to respond or take any further action to resolve the issue.Unfortunately, the dirty sheets were only one of several problems we encountered:The toilet was dirty upon our arrival, and I had to clean it myself.The soap dispenser/bottle in the guest bathroom was filled with water rather than soap.The kitchen counter had detached from the wall. We had to purchase supplies ourselves and repair the counter during our vacation, which is completely unacceptable for a property being rented to guests.There was a dirty washcloth hanging in the master bathroom.The be