Wonderful House in Long Island City, comforting and spacious near to Manhattan

We hope to have you back soon; it was a pleasure hosting you.

We truly appreciate that you enjoyed your stay.

Thank you, Ivan. We hope to have you back very soon and that you feel right at home. We are always at your service—for you and your family.

Hi Amir, Thank you so much for the great review! I’m glad to hear everything matched your expectations and that the space worked well for your group. We’d be happy to host you again anytime! Best regards, Daniel Alves Guest Experience Manager

Thank you for your feedback. We would like to clarify that a courtesy starter supply of toilet paper was provided upon arrival, as is standard for short-term stays. Additional supplies are the guest’s responsibility. Regarding the stovetop, we wish this had been communicated during your stay, as we would have gladly assisted in troubleshooting or resolving the issue promptly. We also appreciate your note regarding the washcloths and will review this with housekeeping.

Thank you, Thomas. We hope to have you back very soon and that you feel right at home. We are always at your service—for you and your family!

Dear Sharon, Thank you for your thoughtful review and for choosing to stay with us. I’m glad to hear you found the space comfortable, well-equipped, and spacious—especially for your family. I appreciate your feedback regarding the lighting and ground-floor layout. We’re currently reviewing our listing photos and descriptions to ensure they more clearly reflect the natural light and location of the unit. We also plan to improve our welcome materials with more information about nearby shops and local amenities. Your input helps us create a better experience for future guests, and we’d love the opportunity to host you again. Warm regards, Daniel Alves Guest Experience Manager

Hi Kim, Thank you so much for your kind and thoughtful review! We’re thrilled to hear that your group enjoyed the spacious layout, working A/Cs, and convenient location. It’s wonderful that you were able to enjoy nearby spots like the delis and John Brown BBQ — always a hit! We also wanted to share that since your stay, we’ve made a few exciting upgrades: we’ve added a King bed and new furniture to the master bedroom, as well as a brand-new fridge and dishwasher to enhance the kitchen experience. We truly appreciate your understanding regarding the charm of the older finishes, and we’re glad we could accommodate your changes and provide a refund when needed. It was a pleasure hosting you, and we’d love to welcome you back anytime! Warm regards, Daniel Alves Guest Experience Manager

Dear Garry, Thank you for sharing your experience with us following your stay from June 28–30. My name is Daniel Alves, and I serve as the Guest Experience Manager overseeing this property and our hospitality team, including Xavier. While I’m glad you found the property spacious and appreciated the group photo we took prior to your departure, I want to personally apologize for the aspects of your stay that didn’t meet your expectations. Cleanliness and guest comfort are top priorities for us. I’ve reviewed the issues you mentioned—specifically the cobwebs and the missing washcloths—with our housekeeping team to ensure better preparation and presentation moving forward. Regarding communication, I’m sorry to hear that your interactions with Xavier felt curt or unwelcoming. Although he strives to be responsive and helpful, we clearly missed the mark in terms of warmth and tone. I’ve addressed your feedback with him directly and will be working closely to improve how we support guests throughout their stay—especially via text, where tone can often be misread. Thank you again for your honest and constructive feedback. It plays a vital role in helping us grow and refine the guest experience. Should you consider staying with us again, we’d welcome the opportunity to exceed your expectations. Warm regards, Daniel Alves Guest Experience Manager