Private Pool Overlooking 14-Acre Lake Near Disney

Thank you, Michelle, for your lovely review! It’s great to hear you enjoyed your stay and found our communication helpful. Regarding the pool towels, we wish you had let us know during your stay, as we would have been happy to assist. We hope to welcome you back for another perfect stay!

Dear Norah, Thank you for taking the time to share your feedback on your recent stay. We're delighted to hear that you found the property and its location to be great. We're glad that everything you needed was provided. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future! Kind regards.

Thank you for staying with us Frank! We hope we get to host you again in the future.

Your review is greatly appreciated. We hope to host you again in the near future! Best wishes.

Thank you for staying with us, Stuart! We appreciate your nice comments and we hope to welcome you back soon to the villa. ☀️

Dear Sara, Thank you for your review. We apologize, once again, for the issue you encountered. As you know, we offered to send our cleaning team over to address it. However, you preferred to leave things as were. We understand this is something that shouldn't have been there in the first place, and will definitely take your case on board to improve our service moving forward. We are glad to hear your overall experience was a great one, regardless. It was a pleasure hosting you! Best wishes.

Thank you very much Tamara! We appreciate your feedback and we are happy that you enjoyed the pool. Come back soon!

Dear Elaine, Thank you for taking the time to write a review of your recent stay at our property. We are delighted to hear that you had a great experience and that our communication was helpful and responsive. We appreciate your recommendation and we hope to have the opportunity to welcome you back in the future! Best regards,

Thank you very much for your kind comments! We hope to host you again soon!

Thank you for your wonderful review, Robert! We're thrilled to hear that you loved our villa and found it spotlessly clean. We appreciate your compliments on the upgrades we've made, and we'll definitely consider adding them to our website to showcase the enhanced features. We're glad that you enjoyed the pool. Our gated community takes pride in providing friendly and helpful security guards, ensuring a safe and welcoming environment for our guests.We're pleased that you found the management company to be excellent and that they promptly addressed the issue with the air conditioning, providing a timely resolution. Thank you for recommending our villa, and we hope to have the opportunity to welcome you back in the future!

Thank you very much for your feedback, we appreciate your comments to improve our guest's experience. We apologize for the inconvenience you experienced during your stay.

Dear Bob and Susie, We are very sorry your experience with us did not meet your needs or expectations. Unfortunately, the property you originally booked was no longer available to rent. Therefore, we offered you an alternative accommodation option, or the chance to get a full refund for you to look at an alternative yourself. We did mention, that unlike the previous property, as guests you would only be able to use the community pools and restaurants but not the waterpark, tennis court or golf course. We take the cleanliness front very seriously, and apologize if we did not deliver in this aspect. As we agreed, the cleaning fee was refunded as it was never our intention to inconvenience you in any way. We hope that despite, the encountered issues, you were able to enjoy. Please know, we have taken your case on board to improve our service moving forward. Kind regards,

Thank you for taking the time to share your experience. We're thrilled to know that you had a good time during your stay. It's always our aim to provide a comfortable and memorable experience for all our guests and we're glad we could do that for you. We hope to have you back soon!

Dear Laura, Your review is greatly appreciated. We are so happy to hear that our home was able to satisfy all of your needs. It is great to know that everything was sufficient to ensure a memorable experience for you and your family. We look forward to your next visit! Best wishes.

Thank you for taking the time to share your feedback regarding your recent stay at our villa. We are sorry you were disappointed. We take your comments very seriously and will do our best to improve our services for future guests. Our pool heating system requires up to 24 hours to reach a comfortable temperature due to its energy efficiency. We'll work on better communication regarding this. Regarding travel times to theme parks, unfortunately, traffic conditions are beyond our control. If you decide to give us another chance in the future, we will do our utmost to provide you with a more positive and enjoyable stay.

Thank you very much for your kind words we are glad to hear you enjoyed your stay. We carry out a weekly cleaning program for which the workers do not need to access the house or interact with the guests but we do appreciate your valuable feedback.

Thank you for choosing our place for your stay and for sharing your feedback with us, Mike. We're thrilled to hear that you enjoyed your vacation and found our house to be in a perfect location, close to all the parks, restaurants, and attractions in the area. We're glad that you appreciated the updates we made to the laundry room, kitchen, and bedrooms, as we strive to provide a comfortable and pleasant environment for our guests. We apologize for the minor issues you encountered during your stay. We appreciate you bringing them to our attention so that we can address them promptly. We will look into the door lock situation to ensure that it is properly secured, providing you with a sense of security. Regarding the fans in the second and third bedrooms, we apologize for the oversight. We will make sure to provide fans in those rooms to enhance the comfort of our guests. We regret any miscommunication or lack of follow-through from our management team. We will review our processes to ensure better communication and efficient resolution of any issues that arise. We apologize for the confusion surrounding the BBQ situation. We understand your frustration, and we apologize for any inconvenience caused. We will address this matter internally to prevent similar misunderstandings in the future. We appreciate your feedback regarding the security entrance and the long wait times. We understand that this can be frustrating, especially after a long day with the kids. We will raise this to the community´s administration . Despite the few negative items you mentioned, we're glad that you enjoyed your overall stay and that you would consider returning in the future. We value your feedback, and it helps us improve our services and address areas that require attention. Thank you once again for choosing our place, and we look forward to hosting you again on your next visit.

Dear Tami, We appreciate you taking the time in reviewing your experience at our property! We are thrilled to hear you enjoyed your stay. You are welcome back anytime.

Thank you for a great review! We are glad to hear we were able to contribute towards you having a good experience and appreciate your positive comments. We look forward to welcoming you back in the future! Best wishes.