Sevierville Cabin w/ Lake Views & Wraparound Porch

From the owner: “We’re glad you enjoyed your stay. The lake is seasonal, and the listing photos actually show the home in winter, when the lake is drained and only the creek runs behind it. The washer is working, though I’m aware the dryer is not and will be replacing it shortly. I’ll also pass your comments along to the cleaner regarding the trash bags and other concerns so they can be addressed. Thank you for your feedback.”

Thank you!

Hi Ronald, thank you for sharing your thoughts on your recent stay. We greatly appreciate your feedback, and the homeowner has some insights to share in response to your comments: - Everything at the property is in good working order. However, if our guests ever have any specific feedback or concerns about upkeep during their stay, they can feel free to reach out to us. - The decor in the property is accurately represented in the listing photos to help guests determine if it suits their preferences before booking. - We acknowledge that keeping the carpet stain-free can be a challenge, especially since we welcome pets. Our cleaning crew works diligently to maintain cleanliness, and we appreciate your understanding in this regard. Once again, we thank you for your review and for choosing to stay with us.

We’re glad to hear you enjoyed the area, the space, and found the home clean with easy access. We’re sorry to hear that you experienced a few issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- We regret the inconvenience caused by the downstairs pull-out couch and the impact this had on your sleeping arrangements. The owner did not receive the message regarding the couch until after your stay, but did respond once it was received.- While the couch does pull out, it was later discovered that the mattress support was missing. This issue has been identified, and the bed will be replaced to prevent future concerns.- Regarding the smoke alarms, the owner did respond during your stay and offered to address the issue, though a response was not received at that time. When the home was checked after checkout, the alarms were no longer chirping.Thank you again for sharing your experience. Your feedback helps us improve the stay for future guests, and we appreciate you taking the time to leave a review.

Hi Jason, we take guest feedback seriously and passed your comments on to the homeowner, who would like to share the following: - Our cleaners do their best to keep the outdoor area clean, however, it is certainly possible for Mother Nature to have an effect on the outdoor area once our cleaning crew has left. - After inspecting the chairs, I found none were broken and tightened any loose screws to ensure their stability. - There is no code required for pool access. - An information sheet in the house provides details on swimming and fishing at the marina within the neighborhood, making these activities easily accessible.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.