Ferragial 29 · Chic Tailor Made Flat in Chiado

In this new normal, our mission is no longer just to provide the best experience—but also the safest one—you can find in Lisbon. In accordance with the Clean & Safe certification from Portugal’s Tourism Board and the guidelines of the Directorate General of Health, we are committed not only to the most thorough and meticulous cleaning and disinfection of the apartments but also to a range of services that you can enjoy from the comfort of your apartment without taking risks you consider unnecessary. After witnessing the devastation to so many families, daily routines, businesses, and local economies, our focus is on keeping everything and everyone functioning as before, steadying the ship in the midst of this great storm, and helping to lift up our area, our city, and our country! Let’s continue to promote the reputation and quality of Portuguese tourism both here and abroad!

Our commitment:

Cleaning—Professional and in accordance with the guidelines of the Directorate General of Health, using not only all necessary protective gear (masks and gloves) but also disinfectant products in the recommended proportions to ensure greater safety for everyone.

Check-In - Check-in will continue to be in person so that we can provide all the support our guests need, but the process will be quick and efficient, with all necessary safety equipment in place. All information will be available inside the apartment and remotely through our team, which is available 24/7.

Amenities - In addition to our standard first-day amenities, you’ll also find face masks for your first day. We also offer these and other products at cost for added safety.

Services - Our 24/7 availability for guests didn’t seem sufficient at this time, so we’re going the extra mile and will do our best to ensure your comfort. If you prefer not to use the available online tools, our “Fill Your Fridge” service allows you to arrive to find whatever you want in the fridge, courtesy of our local partners, helping you avoid unnecessary travel. Please contact us for more information. We also offer transport services from the airport to any destination in Lisbon and Portugal to make your holiday easier and more comfortable.

Upon arrival at the apartment, you’ll find a welcome gift waiting for you, featuring one of our famous wines from the Tejo region!

- To make your arrival even more comfortable and safe, we’ve partnered with an external shuttle company. For more information, please contact us directly!

*Netflix*
Don’t want to miss the latest episode of your favourite series?
Don’t worry… we have Netflix!

*COVID-19: Uber + Unilabs*
In Lisbon, Uber allows you to request a COVID-19 test through the app.

This service was developed in partnership with Unilabs, one of Portugal’s leading laboratories.

With this option, users can choose the comfort and safety of their own home to take a COVID-19 test.
A certified Unilabs technician will travel to the user’s location, wearing personal protective equipment, to collect the sample.

Unilabs offers two COVID-19 testing options through the Uber app: PCR testing and rapid antigen testing. The PCR test costs 125€ with results delivered within 24 hours after collection. The antigen test, which has lower sensitivity but provides faster results—results are available in 15 minutes—costs 50€ and results are delivered within 4 hours after collection.
As a laid-back host, I don’t have many rules. All I ask is that you treat the apartment as if it were your own. We want you to have a great time in Lisbon, and if you need any help, we’re here for you—so there’s really only one rule: please leave the apartment just as you found it! Please also note that late check-in fees may apply after 9:00 PM.
Important: A noise control device has been installed in the room for your comfort. Please be mindful of noise levels. Enjoy your stay!

See you soon!