BEWARE. The AC was broken, the power in the upstairs bedroom was out, and the downstairs bedroom AC blew only warm air. When we notified the assistant who was on site (Elsiana who was very sweet otherwise) she said “they always have issues with the power in the upstairs room.” They called an electrician who was unable to solve the issue in the 4 hours that we waited at the property.The “5th bed” was in the kitchen and was not large enough to fit a 5’6” person without their feet hanging off. It should not be considered a bed. The host didn’t answer when we were calling to try to locate the unit, as there are no addresses in Naxos, it was very difficult to find. This property should be listed as a 2BR that sleeps 4 people, without AC, and it should be much less expensive.We had to make last minute reservations at a hotel for 5 people, which luckily we were able to find but was very expensive.The host refused to refund our stay even though the property was completely not functional. This situation took away a day of our very short stay in Naxos. As members of VRBO for more than a decade, this is the first bad review that I have written. I am extremely disappointed.