Great location and the unit was clean. The issue we had was with the management company that handles the listing. I did not realize that it was in the ZTL zone (no parking onsite) and had to spend another 50 euros a night to park over 600 meters away. We had to roll our luggage from outside the zone and that was not a way to start the stay. After we finally go in to the unit, it was warm. I tried to turn on the AC (on the listing) and nothing happened. I messaged them and they referred me to the FAQ page of the listing. I followed all instructions and nothing happened. Messaged them again and they said they had already turned off the AC for the season, so it was definitely warmer than we wanted. They had an Italian coffee pot (goes on the cooktop) but it did not work as the cooktop is induction and it is aluminum. Messaged them again and they said there was a converter for it. Well, there wasn't one. They did apologize and said if I let them know sooner they could have fixed the issue. Overall, if the host was more interested in making sure the unit was correct, it may have been a 5 star experience.