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8/10 Good
Monica I.
26 May 2025
Stay was fine, but
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The stay was nice, great location, well kept cabin that smells nice. The only things we noted were the deck could use a power wash or something every once in a while. Yeah, it’s in the mountains, but certainly a layer of grime on the outside of the grill and the deck in general could be avoided. Also, the hot tub doesn’t come with many instructions so we either couldn’t figure out how to get the jets going like our hot tub at home or the jets just weren’t powerful, the water barely bubbled. Lastly, we accidentally checked out a day early because we received a miscommunication from Elk Springs that listed our checkout date as a day earlier in contradiction to our AirBnB contract and we thought we had to leave. We got multiple emails from AirBnB, Elk Springs, and multiple texts from Elk Springs when we just wanted to enjoy our vacation. It got really frustrating and confusing. We are the type of people who are intelligent, fully functioning adults enough sense to read the booklet provided in the cabin and other electronic communications PRIOR to our stay and we would have preferred to be left alone rather than being bombarded with texts and emails from both AirBnB and Elk Springs while we are trying to get the car unloaded, get groceries, get settled, etc. And maybe cutting our vacation short a day could have been avoided if Elk Springs and AirBnB got on the same page and straightened out the SOP for communications to guests. Also, our email said was 5/24/25 10:00am and after we had left, whoever was texting us was trying to tell us that meant we could stay the night of the 24th, but it very clearly showed in the email 10:00am 5/24/25, so it just felt like a poor attempt at damage control after our vacation had already been cut short.
