Condo

Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122

Photo gallery for Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122

Views from the private terrace
Beautiful Xaman Ha grounds
Bright & comfortable living area with sliding doors to the terrace
Fully-equipped kitchen
Pool

Reviews

9.6 out of 10
Exceptional
3 bedrooms3 bathroomsSleeps 10

Popular amenities

  • Ocean view
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
Playa del Carmen, QRoo
  • Place, Playa del Carmen Maritime Terminal
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Rooms & beds

3 bedrooms (sleeps 10)

Guest bedroom 2 with 2 bunkbeds

2 Single Bunk Beds

Guest bedroom 2 with 2 queen beds

2 Queen Beds

Main bedroom 1 with king bed

1 King Bed

3 bathrooms

Guest bathroom 3

Guest Bathroom 2

Main Bathroom

Spaces

Kitchen
Balcony

About this property

Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122

Recently renovated and absolutely spectacular, this plush beachfront condo is sure to impress! Stunning beach views from the moment you walk in the front entrance.
Welcome to our deluxe 3-Bedroom condo at Xaman Ha, nestled in the exclusive community of Playacar in Playa del Carmen. This condo comfortably accommodates up to eight guests, making it ideal for families or large groups. The master suite features a king bed with a pillow-top mattress, a flat-screen TV, and a private terrace offering sweeping ocean views. The second bedroom includes a pillow-top mattress and a luxurious en-suite bathroom with a bathtub, while the third bedroom offers fun and convenient bunk beds, perfect for kids.

The living area is designed for maximum relaxation with sumptuous red suede furnishings, and Smart TVs. An open dining area seats six, perfect for family meals. The elegant kitchen boasts richly stained cabinets, granite countertops, a raised bar, double sink, and stainless steel appliances, including an oven. It’s a welcoming space to prepare meals and gather with loved ones.

Vaulted ceilings, dimmable light fixtures, marble bathroom countertops, and deep cherry-colored stained doors add to the condo’s quiet air of opulence. Artwork and drapery in all rooms enhance the serene atmosphere. Two beautiful terraces provide outstanding views of the Caribbean Sea, groomed grounds, and the swimming pool. The spacious master suite connects to the private terrace, offering a perfect spot for morning coffee or evening relaxation.

Xaman Ha is renowned for its stunning ocean views, kid-friendly swimming pool, white sandy beaches, and well-maintained grounds. Enjoy a large, shady oceanfront deck, plenty of beach chairs and lounges, and a prime location just minutes from the world-famous Fifth Avenue’s shopping, dining, and nightlife. Situated on the widest beach in Playa del Carmen, our penthouse is close to your favorite coffee shops and restaurants on Fifth Avenue. The serene location in Playacar ensures a peaceful night’s sleep with no disturbances.

Amenities include free Wi-Fi, air conditioning, towels and linens, bath amenities, and bottled purified drinking water. Experience the epitome of tropical luxury at Xaman Ha. Book your stay now and indulge in the tranquility and opulence of this exceptional vacation rental. We promise your vacation will be unforgettable! Feel free to reach out with any questions about our home or location. We look forward to hosting you soon!

** BED CONFIGURATION **
Bedroom One: King Bed
Bedroom Two: 2 Queen Beds
Bedroom Three: 2 Bunk Beds

THINGS TO DO NEARBY
World Class Restaurants, Nightlife and Shopping on Playa's famous 5th Avenue!
Xcaret, Xplor, Xel Ha Adventure Parks
Explore the incredible cenotes of the Riviera Maya
Deep Sea Fishing
World Class Scuba Diving and Snorkeling
Tulum Beaches and Ruins – 45 minutes
Beaches:
Playa Punta Esmeralda, Playacar Beach, Mamita's Beach Club

Cancun Airport - 50 min drive / Tulum Airport - 50 minute drive
Walmart / Mega / Chedraui Supermarkets – Short Taxi Ride
ADO Bus station - 10 min walk
Hospitals - 15 min away

DETAILS TO NOTE
- This condo is currently for sale, so we may need to give real estate agents access to show the condo during your stay. We apologize for any inconveniece.

- Please be aware that seaweed is a natural phenomenon that hits Quintana Roo beaches, especially during the summer months (Apr-Oct). While the local team at El Faro and the municipality do a great job in cleaning it up, it can affect your ability to enjoy the beach and the ocean, so please make yourself aware of the current state of the seaweed, as we cannot offer refunds for issues related to seaweed.

- Your booking automatically includes a damage protection policy. Should any minor accidental damages occur during your stay, we will cover you up to $1,000. We understand accidents happen, so we've got your back! However, if we determine damage was willful or negligent, we will charge an additional cost based on the damage itself.

- We have a no-tolerance rule about parties and loud noise, so please be aware that complaints from neighbors, notifications from authorities, notifications from our noise monitoring software, or any other proof of disruptive behavior or loud noise between 10:00 PM and 8:00 AM will result in fines of up to $1000.00, possible eviction and / or possible legal action if authorities are involved.

-The beach condition changes every day, weather and hurricanes tend to affect how wide the sand area is in our photos- sometimes the water reaches up to the deck.

-Please note that you will need to check in at the Xaman Ha front desk to get bracelets to use the pool and common areas.

Have any questions about our home or location? Please let us know! We hope to host you soon!
Our prices include all fees. No hidden fees.

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

A car is not required for transport to and from this property

About the area

Playa del Carmen

Located on the beach, this condo is in Playacar, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. With jet skiing, snorkelling and windsurfing nearby, you'll find plenty of adventures in the water.
Map
Playa del Carmen, QRoo

What's nearby

  • Playa del Carmen Maritime Terminal - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Quinta Avenida - 5 min walk - 0.4 km
  • Xaman Ha Aviary - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km

Restaurants

  • ‪Carl’s jr Playa - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Dick & Willy's - ‬6 min walk
  • ‪Los Aguachiles - ‬4 min walk
  • ‪Madremia - ‬4 min walk

Frequently asked questions

Does Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122 have a pool?

Yes, this property has a pool.

How much does it cost to stay at Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122 on 17 May 2026 start from £140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122?

On-site parking is available at the property.

What time is check-in at Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122?

Check-in begins at 3:00 PM.

What time is check-out at Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122?

Checkout is at 11:00 AM.

Where is Stunning Ocean Views and Pool! Xaman Ha 3 Bd 7122 located?

Nestled on the beach, this Playacar condo building is within a 5-minute walk of Playacar Beach and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 34 out of 42 reviews
Rating 8 - Good. 6 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.0/10

Cleanliness

9.4/10

Check-in

9.8/10

Communication

9.8/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Magali K.

Liked: Cleanliness, communication, location, listing accuracy
Location is unbeatable! The space itself is ok. Nothing luxurious but we were happy with the place for our group of 7
Lobby
Stayed 5 nights in Feb 2026
Response from VrboOwner on 17 Feb 2026
Thank you for your kind review! We're thrilled to hear you enjoyed the location and that the space met your needs for your group. We hope you had a wonderful stay.
Verified

10/10 Excellent

shawn matthew s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful stay

Beautiful complex and area
Stayed 7 nights in Apr 2024
Response from VrboOwner on 21 Apr 2024
Dear Shawn, We hope this message finds you well. It was truly a pleasure to have you as our guest during your recent stay. We are delighted to hear that you enjoyed your time with us. Your positive feedback means a lot to us, and we are thrilled that you had a great experience. We look forward to the opportunity to host you again on your future trips. Please do not hesitate to reach out if there is anything we can do to make your next stay even more enjoyable. Thank you once again for being such a wonderful guest. We hope to welcome you back soon. Best regards, Five Star Property.
Verified

6/10 Okay

Camri B.

Liked: Check-in, communication, location, listing accuracy
Our condo flooded on the second day due to the washing machine. When I contacted the owner they asked us if it was rain even though the front desk immediately guessed the isshe
Stayed 6 nights in Jun 2025
Response from VrboOwner on 31 Jul 2025
We apologize for the inconvenience caused by the flood in your condo. As the owner, we take such incidents seriously and strive to resolve them promptly. Our team did check on the leak and the issue was resolved. Compensation for the trouble was also given.
Verified

8/10 Good

Sara S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful beach access

Loved the beachfront stay- close to restaurants, taco trucks, and a great coffee place 2 blocks away. The beach was beautiful, we swam in the ocean every day. Kids loved the pool.
Stayed 7 nights in Dec 2023
Response from VrboOwner on 15 Dec 2023
Thank you Sara!!! I am glad everyone enjoyed the beach. It has been beautiful lately !! We hope to host you again.
Verified

10/10 Excellent

Michele D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Graduation trip

Overall great condo and great location! Would definitely stay in this area again. We could easily walk to most anywhere we needed to go or get transportation. We also felt very safe in the gated complex.
Stayed 6 nights in May 2024
Response from VrboOwner on 6 Jun 2024
Thank you for the positive review of your stay. I'm glad to hear that you enjoyed the convenient location and felt safe in the gated community. We hope to host you again.
Verified

10/10 Excellent

Cecelia A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome location

We loved our long weekend! We explored Playa by foot plus had beach, pool and bar right on property! Lots of food options within walking distance and a place to park if needed. Great value!
Stayed 5 nights in Sep 2022
Response from VrboOwner on 13 Sept 2022
Glad you enjoyed your trip and stay at Xaman ha Cecelia!
Verified

10/10 Excellent

Bonnie R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing

Was a great holiday
Stayed 14 nights in Feb 2023
Response from VrboOwner on 24 Feb 2023
Glad to hear that Bonnie!! we look forward to hosting you again!
Verified

10/10 Excellent

Wes L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Paradise Found

Close to all amenities, beach, pool and our personal bartender “Robin” whom made this a family holiday to remember. Thank you for trusting us with your beautiful home.
Stayed 8 nights in Dec 2022
Response from VrboOwner on 29 Dec 2022
Thank you Wes! Robin is great to all of our guests at xamann ha ! glad you enjoyed your time with us.
Verified

10/10 Excellent

Sarah B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Playa

We had a wonderful stay at this property. My husband, myself and another couple. The location and view is perfect! Would definitely go back.
Stayed 16 nights in Mar 2023
Response from VrboOwner on 7 Apr 2023
Thanks Sarah! Glad you all had an amazing time !
Verified

10/10 Excellent

Rigoberto S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Everything you need

Great unit and overall property. Affordable and exactly as noted on the listing. Property is a very good location and walking distance to lots. The beach and pool are maintained well. Worth returning.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 27 Aug 2023
Thanks Rigo! Glad you had a nice stay and we look forward to have you back !
Verified

10/10 Excellent

Amy W.

Liked: Cleanliness, communication, location, listing accuracy

Beautiful!

The condos were beautiful and quiet. The buildings and pool were clean and the staff were courteous(especially Robin at the pool bar). The seaweed had the beaches unusable but that was no-one's fault.
Stayed 6 nights in Aug 2022
Response from VrboOwner on 13 Sept 2022
Glad you enjoyed your stay Amy! it would be a pleasure to have you back!
Verified

10/10 Excellent

Scott W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Convenient and safe beach location in Playa

The property is fantastic. It's located on a clean semi-private beach two blocks from the mall. The property is quiet and well maintained, and it's right next to the party scene of 5th Ave. Great local restaurants as well as multiple chains are all within a short walk from the condo. Everything from luxury shopping to Wal-Mart and tourist gift shops are all a short walk away. You can't beat this place. We'll be back for sure.
Stayed 4 nights in Dec 2023
Response from VrboOwner on 23 Dec 2023
We're delighted you had a fantastic stay at our property, Scott! We look forward to hosting you again soon.
Verified

10/10 Excellent

Alicia G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and cute place for a family or group!

Condo was just as advertised. It is located within walking distance of fifth avenue shopping, restaurants, and taxi services. extras were included to make the stay more convenient such as kitchen supplies wine openers laundry detergent and plenty of water. Awesome views of the community pool and the ocean. Staff at the complex were very friendly and helpful. We will definitely be back!
Stayed 6 nights in Jun 2019
Response from VrboOwner on 24 Mar 2020
Thanks Alicia!! it was great having you with us at Xaman Ha. I am glad you enjoyed your stay and we look forward to having you back.
Verified

10/10 Excellent

Lori H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice condo, close to town

The condo was very clean & had plenty of towels. The beds were comfortable. Being a 3 bedroom unit, I would recommend additional garbage cans because it took no time to for 7 people to fill the one kitchen garbage cans. They also could provide more comfortable patio furniture. Otherwise, everything else was very good.
Stayed 11 nights in Mar 2023
Response from VrboOwner on 17 Mar 2023
Thanks for your feedback Lori! We are glad that you enjoyed your stay :)
Verified

8/10 Good

Tommy J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Main

Microwave didnt work or tvs main showers floods in floor but rest was fine condo needs updated and outside patio furniture
Stayed 5 nights in Mar 2024
Response from VrboOwner on 29 Mar 2024
Thanks for your feedback Tommy. We will review this with our local team and make sure it gets taken care off.
Verified

8/10 Good

Katy A.

Liked: Cleanliness, communication, location, listing accuracy

Fun and Relaxation in Playa!

We found the condo we will be returning to in Playa! The views were spectacular and the accessibility to restaurants, shopping and night life was great. Vibrant pool scene with many “regulars.” Although the best part of the pool is the swim-up bar and Patty the bartender. She knew people by name, gave excellent service, was warm and friendly, and took great care of us. The condo was comfortable, well maintained, spacious and clean. It would have benefited with some ant traps for guests to put out! The communication with management was top notch and timely! We will definitely be back!
Stayed 4 nights in Feb 2024
Response from VrboOwner on 23 Feb 2024
Thanks for the wonderful review Katy! We are pleased to know you enjoyed your stay at our condo specially the pull up bar. Its a nice place to gather and know other guests. I appreciate your feed back and will share it with our team. We hope to host you again soon.
Verified

10/10 Excellent

Kari C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Always available

We needed to add a night to our stay due to hurricane coming in & needing I change our flight. It was a smooth process & they were always readily available to answer questions. Very kind & helpful. The location was great & we loved the pool bartender Patricia. Only issue, which didn’t ruin the stay, was the washing machine wouldn’t spin & drain so no laundry got done. The chairs in the balcony were mainly broken so only a couple are able to be used. Overall it was great and I would come back
Stayed 7 nights in Jun 2024
Response from VrboOwner on 14 Jul 2024
Thank you for your review! We're glad our team was able to readily assist with your extension. We apologize for the issues with the washing machine and balcony chairs; your feedback is valuable, and we'll address these promptly. We're thrilled you had a great stay overall and look forward to welcoming you back soon.
Verified

8/10 Good

Thomas R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fun in Playa Del Carmen

We enjoyed the stay! Suggestions: 1.Leave the Ant and Roach killer in Room 2. Clean corrosion on shower hinges-wire brush 3. Cover up the key box on wall outside. That was first thing I saw when arriving and more explicit instructions for door handle/lock. ex. swipe your hand to make numbers appear. 4.Clean and reattach stove hood/filter-new filter or steam clean
Stayed 7 nights in Jan 2024
Response from VrboOwner on 10 Feb 2024
Thank you Thomas!!! I appreciate your feedback and will be sure to follow up on all of this with my local team.
Verified

10/10 Excellent

Wally S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great family trip

This was our second time staying and Xaman Ha, and it didn't disappoint. Our condo was clean upon arrival, the folks who cleaned our condo were thorough and able to assist with providing additional water, garbage bags. My constructive feedback is the condo should consider providing more frequent garbage pick up. In a condo with 8 people we found garbage filled up quickly. Our only option was to it just outside so it didn't stink up the condo. I would also recommend providing coffee filers.
Stayed 9 nights in Dec 2023
Response from VrboOwner on 18 Jan 2024
Thank you for your kind words! We're delighted you had an amazing stay and enjoyed the gorgeous condo. Your feedback is appreciated and noted, and we look forward to welcoming you back in the future!
Verified

10/10 Excellent

Anthony B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Condo in Terrific Location

We couldn't have been happier with the location and the view from the condo. We had 9 family members including three grandchildren. The swimming pool and the proximity of the beach were ideal for all, and the pool bar also served tasty drinks and a few food items that made it very nice to stay put by the pool or the beach all day. We thought the condo furnishings needed some updating and replacement - the condo was clean but there were stains on towels and some chairs; there were not enough glasses, etc. It is a short walk to 10th Ave and 5th Ave that makes it a lot of fun to check out restaurants and other shopping and recreational activities. Management was responsive to a few needs. If you fly to Cancun and take the Playa Transfers (recommended), purchase the option to go shopping for an hour to stock up on food, drink, and sundries before arriving at the condo. It's well worth the time and convenience. Overall, our stay was magical and the condo and its location and amenities on the grounds and surrounding area combined to make it a truly memorable holiday for all.
Stayed 7 nights in Dec 2019
Response from VrboOwner on 24 Mar 2020
Thanks Anthony, I am glad you enjoyed your stay and Xaman ha as well. It is a very nice property. I will follow up with the management company to get more glasses and replace the towels as well as the other details. We appreciate your feedback!
Verified

8/10 Good

Laura E.

Liked: Check-in, communication, location, listing accuracy

Good for our family

Pros The pool was wonderful. We have 2 small children, 3 & 5 and there were 2 large shallow ends that were perfect for them to play in. Location was great. Close to main Playa del Carmen but away from all the noise and craziness. Extra blankets Kitchen was well stocked Dishwasher Key lock on the door worked well Beach was great Cons Pretty dirty. Just not kept up well. No extra garbage bags and no communication about what to do with our garbage. We ended up setting it outside and someone picked it up 36 hours later. A little hard to navigate the maze of the rooms when we arrived and no one to ask. No elevator. Seemed to not especially be kid friendly, other guests seemed annoyed by their presence. It’s one of those places that people have most likely had condos for years and years and we just got the feeling we were not especially welcomed.
Stayed 3 nights in Feb 2023
Response from VrboOwner on 17 Mar 2023
Thank you for your feedback Laura!! I'm sorry to hear about the cleaning concerns. Our staff is in charge of doing cleaning and taking out the garbage every other day . Trash bins are outside the complex going towards the beach. The building was one of the first in playa so the buildings don't connect and has no elevator. We do have a lot of repeat renters during this time but all of our guests are welcome specially families as the pool is a great fit for all!
Verified

10/10 Excellent

Angelica V.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Perfect vacation spot

Overall this property was perfect for our group. It was in a great location close to everything and great point to venture out from. If we had 10 people it would have been too crowded. Our group of seven fit perfectly. Our only complaint was the miscommunication about the changing of linens and towels. In our email document it said if we stayed 7 days they would change our linens and towels in the middle of our stay. When we asked if it would be done the cleaning person said she had already changed them on Friday( that was the day before we arrived) and would not be doing it again until after our departure. After much pleading she said she would try finding clean towels. Well, she did, but only replaced them with six, not the ten that were originally in the unit. We tried reaching the property management company to no avail. The front desk even tried reaching them. Finally after coming back from an outing, we arrived to additional towels and a note. This note stated they do not change linens/ towels unless we stayed 10 days or more and that we could do wash. Yes, we could have washed towels but when our information said they would be exchanged during the middle of our stay, we didn't think we needed to wash. Nobody ever returned our calls or messages, instead chose to just leave a note that was kind of rude.
Stayed 7 nights in Dec 2021
Response from VrboOwner on 25 Jan 2022
Thanks for your comments Angelica, I'm sorry for the misunderstanding, some of our processes changed since you booked April, 2021 due to Covid and reduced staff. We will make sure to provide clear and correct information for all of our bookings. Thank you for making us aware of this issue. I'm glad you were able to enjoyed your time at Xaman Ha 7122 despite the linens issue
Verified

6/10 Okay

Karen D.

Liked: Check-in, communication, location

Condominium in PDC The good and the bad

Overall, our stay was satisfactory. On the positive side, the beachfront at Xaman Ha is probably one of the nicest in PDC. We have not visited PDC in about 7 years. The town itself has changed a lot in that time, much busier and louder than it used to be. We used to stay at the north end of the PDC beach which was beautiful Now, I would say Xaman Ha beachfront is better. BTW, the sea grass problem is not as bad as it has been in past years and Xaman Ha does a nice job cleaning up the beach each morning. The pool bar was nice. Robin, the proprietor/bartender is great. He knows everyone by name and is very friendly. The proximity of the condo to downtown was very convenient. It is a short walk to get to 5th Ave. and all the restaurants. Xaman Ha is a fairly small complex and there were many people who are repeat guests and many knew each other. So, we felt a little out of place at times. Everyone was friendly though. Now, on the negative side. The complex has many stairs, up and down (confusing layout) to get to and from the actual unit. This was somewhat inconvenient but not a real big deal as we don't have any mobility issues. For someone who did have any kind of mobility issue, it would be impossible to stay here. The complex itself and our unit 7122 is beginning to show age. The landscaping around the complex is not great. It's not lush and kept up like you might see at a resort. We tried to do laundry and found out the dryer was not working. The toaster in the kitchen was broken. The shower head in one of the bathrooms flew off when the water in the shower was turned on the first time. We turned it off immediately, but a few hours later the lady in the condo below came up to tell us something from our unit was leaking through her ceiling. We talked to Oscar, the maintenance man, who was very nice and tried to take care of everything. He went out and bought a new toaster and repaired the shower head (I think. we didn't use that shower again because we were afraid of flooding the condo below). The dryer was not repaired or replaced by the time we left. The decorating in the condo, (drapes and comforters, for example) are dated and faded. It just looks a little tired. I also think the fees that HomeAway charges, on top of the rent and tax, are too high.
Stayed 11 nights in Feb 2020
Response from VrboOwner on 24 Mar 2020
Hi karen, We really appreciate your feed back and take your comments very seriously as there is always room for improvement. I have sent your suggestions to the property management company and to the owners so they will be addressing the minor issues mentioned to give this condo touch up. Overall I am glad you enjoyed your stay at xaman ha as yo mentioned the proximity is great and it is a not a very big complex so you don't feel crowded . Robin at the bar has been there for years so he is very familiar with all repeat guests and is very nice to everyone so yes Xaman ha is like home to many repeat renters.
Verified

10/10 Excellent

Lori T.

The condo and the Xaman Ha property was beautiful!

We miss it already! Overall, the condo we stayed in (7122) was beautiful and clean. We were 5 adults and 1 teenager and it met our needs. The decor in the condo was beautiful. There was a sufficient supply of dishes, glassware, and silverware for our use. The Xaman Ha complex was beautiful and clean. The staff members we dealt were very kind and helpful. I even had to call in the 24/7 doctor for an ear issue my son had and he was at the condo within an hour of our call. Very nice man! Sarai with Rentals Your Way was so helpful and kind as well. Even in the midst of the US Government's warnings NOT to travel to Playa Del Carmen, Sarai politely explained to me what was really going on down there and eased my mind. (and we all felt safe). Our vacation and the condo was amazing and I would definitely go back and stay in this condo or at Xaman Ha. A FEW THINGS TO NOTE: If you go to the grocery store, you should buy a small supply of garbage bags. There are no extras. If you plan on cooking, maybe some saran wrap to cover leftovers. Purchase your own spices, salt/ pepper, garlic. Plastic cups to take to pool are also recommended. BEACH: Mother nature was wreaking havoc in the ocean, as the beach seems to be eroded and a lot smaller than the previous times we have been there. There was no room for a volleyball net on the beach. A ton of seaweed had washed up and it was tasking to clean that up as it just kept washing up. I understand there is nothing the staff can do about that. Still beautiful though!!! BBQ: The BBQ that was available for the guests is on its last leg. It doesn't have a very good flame. Burgers took us an hour. POOL BAR: AMAZING! Robin is a very kind, energetic man. We truly enjoyed visiting with him. He was very respectful of his customers, and was always making sure the kids weren't splashing people sitting at the swim up bar. He is a true asset to the Xaman Ha community. ♥ IDEAS FOR OWNERS OF 7122: One suggestion I would have is that maybe you could reconfigure the beds. Instead of two queens in one room and the four bunk beds in the other, maybe split and put 1 queen and a set of bunks in one room and 1 queen and set of bunks in the other room. I can't imagine couples traveling with children would want to share a room with another adult couple. They would probably be more inclined to sleep in the same room with their children. Thank you and we hope to see you again soon!!! Laura and Jeff Talbott
Response from VrboOwner on 24 Mar 2020
Hello Lori, Thank you for taking time to submit your experience in Xh and in 7122. I am glad you and your family enjoyed your time here and most importantly that you felt safe. I am really happy that you made the trip and experienced Playa for yourself despite the media warnings. I will pass your comments about the grill to Xh common areas association as well as your comments to the owners. As it sounds like a good idea to keep in mind. Take care and dont to contact us for future bookings. Sarai Garcia
Verified

10/10 Excellent

Silvano O.

Liked: Check-in, communication, location, listing accuracy

VACACIONES FAMILIARES

UN LUGAR MUY BONITO DISFRUTAMOS TODA NUESTRA ESTANCIA MUY RELAJANTE TODO MUIY CERCAS LUGAR SEGURO EL BAR DE LA ALBERCA MUY BIEN EL BARTENDER MUY AMBABLE LOS GUARDIAS MUY AMABLES Y SERVICIALES
Stayed 7 nights in Jun 2023
Response from VrboOwner on 7 Jul 2023
Muchas Gracias por tus comentarios Silvano. Me da mucho gusto saber que disfrutaste tu estancia con nosotros :)

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