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Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa!

Photo gallery for Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa!

Another view from the lanai
Living room with plenty of seating
Cool comfortable second bedroom with a queen bed
Large flat screen smart TV
Beach

Reviews

9.2 out of 10
Wonderful
3 bedrooms2 bathroomsSleeps 6930 sq ft

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Kapaa, HI
  • Place, Waipouli Beach
    ‪5 min walk‬
  • Place, Coconut Marketplace
    ‪15 min walk‬
  • Place, Lae Nani Beach
    ‪2 min drive‬
  • Airport, Lihue, HI (LIH)
    ‪12 min drive‬

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 King Bed

2 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Spaces

Kitchen
Office
Balcony
Garden

About this property

Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa!

Summary:

This desirable top-floor, ocean view suite is located within the oceanfront Kauai Kailani Resort. Newly remodeled, this suite is a fresh find on Kauai’s Coconut Coast in Kapaa.



Other Things to Note:

This desirable top-floor, ocean view suite is located within the oceanfront Kauai Kailani Resort. Newly remodeled, this suite is a fresh find on Kauai’s Coconut Coast in Kapaa.



Fitted with new, top-quality furniture, kitchenware and linens, this three-bedroom top floor suite (one being an extra den style bedroom) also has two and a half bathrooms. Kauai Kailani 310 also features a private lanai, ocean views, pool access and proximity to restaurants, shops and the Kauai Bike Path.



Positioned as close to the beach as you can get, Kauai Kailani is also conveniently halfway between the North Shore and South Shore. Hence, you can enjoy adventures from Hanalei Bay to Waimea Canyon from your centrally located Hawaiian hale!



Perfectly positioned to accommodate the desires of everyone, the East Shore of Kauai is rich with possibilities. Flanked by epic coastline and threaded together by the public bike path, this centralized location is the social hub of Kauai. Having recently experienced a trendy transformation, Old Kapaa Town maintains its historic charm, yet boasts novel offerings. The towns of Anahola, Wailua and Lihue also comprise the East Shore, and carry their own unique appeal. With diverse establishments and activities, you can explore cafes, restaurants, boutiques, adventure tours, aquatic explorations and more on Kauai’s East Shore.



One of the most revered places on earth, Kaua’i inspires a state of awe within all of us. Brimming with beauty, the oldest inhabitable Hawaiian island has both withstood the test of time and matured into a land of fertile abundance. Lush jungles, white sand beaches and the alluring ambiance of aloha enchant each moment. Offering exceptional accommodations, adventures, cuisine and culture, vacationing on Kaua’i is a dream come true.



Pool Safety Notice

For safety, children must be supervised at all times near the pool area. Please note the pool deck can be slippery when wet, so we encourage guests to walk carefully and use caution to ensure a safe and enjoyable experience.
Our prices include all fees. No hidden fees.

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted
Unit sleep 6 guests maximum-no sleeper sofa and no guests may sleep on couches per owner

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
This property uses wind and solar energy, plus eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 430090410047, GE-098-946-0992-01, TA-098-946-0992-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

About the area

Kapaa

Located in Waipouli, a neighbourhood in Kapaa, this condo is in the mountains and on a river. Kauai Museum and Kela's Glass Gallery are cultural highlights, and some of the area's attractions include Smith's Tropical Paradise and Lydgate Beach. Keahua Arboretum and Grove Farm Homestead are also worth visiting. Scuba diving and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and cycling nearby.
Map
Kapaa, HI

What's nearby

  • Waipouli Beach - 5 min walk - 0.5 km
  • Fuji Beach - 13 min walk - 1.2 km
  • Coconut Marketplace - 15 min walk - 1.3 km
  • Lae Nani Beach - 2 min drive - 1.5 km
  • Kapa'a Beach Park - 2 min drive - 2.3 km

Getting around

  • Lihue, HI (LIH) - 17 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Diamond’s Pizza - ‬12 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪JoJo’s Shave Ice - ‬16 min walk

Frequently asked questions

Does Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa! have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa!?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa! on 4 May 2026 start from £279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa!?

On-site parking is available at the property.

What time is check-in at Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa!?

Check-in begins at 3:00 PM.

What time is check-out at Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa!?

Checkout is at 10:00 AM.

Where is Ocean View 3 Bed Suite - Sleeps 6 with Pool & A/C - Steps to the Sand in Kapaa! located?

Located in Waipouli, this condo building is within a 15-minute walk of Waipouli Beach and Fuji Beach. Coconut Marketplace and Kapaa Shopping Center are also within 1 mile (2 km).

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 22 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.6/10

Check-in

9.4/10

Communication

9.6/10

Location

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Ruth Ann B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This condo was the best! I stayed in a few condos in Kauai and I will definitely be coming back to this condo. The view is perfect. Everything was clean. Plenty of towels coffee to get us started the first part of our trip.
Stayed 6 nights in Mar 2026
Response from VrboOwner on 10 Mar 2026
Aloha Ruth Ann, Mahalo nui loa for staying with Kauai Exclusive and for your 5-star review! We’re glad to hear you had a great time. We look forward to hosting you again on your next Kauai visit. With aloha, Kauai Exclusive Management
Verified

10/10 Excellent

Lauren R.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place and great location. 10/10
Stayed 6 nights in Oct 2025
Response from VrboOwner on 21 Oct 2025
Aloha Lauren, A heartfelt mahalo for choosing to stay with us and for taking the time to share your kind feedback. Your support means the world to us! We can’t wait for the opportunity to welcome you back to Kauai for more unforgettable memories. With aloha, Kauai Exclusive Management
Verified

10/10 Excellent

Laurie L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The condo was perfectly set up for our group of 5. The kitchen had all the utensils we needed, the bedrooms and bathrooms were clean and well-supplied with linens, and the few from the deck cannot be beat. We spent most sunrises on the deck, looking out over the pool and the beach to the ocean.
Stayed 10 nights in Nov 2025
Response from VrboOwner on 18 Nov 2025
Aloha Laurie, Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon. Warmest aloha, The Kauai Exclusive Management Team
Verified

10/10 Excellent

April H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

20th Anniversary Trip

We came with our kids to celebrate 20 years of marriage. The condo was absolutely perfect! Very clean, excellent location, great amenities inside and on the property!
Stayed 7 nights in Mar 2025
Response from VrboOwner on 7 Apr 2025
Aloha April, Thank you for choosing to stay with Kauai Exclusive Management! We’re so glad you enjoyed the great location and that the property met your expectations. Thank you again for being our guest, and we hope we have the opportunity to welcome you back to Kauai for another wonderful stay in the future. Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Carolyn B.

Liked: Cleanliness, communication, location, listing accuracy

great location

It is right across the street from a Safeway and while on a major road, set inland so no street noise came through. Apt was clean, beds were comfortable. Convenient to island attractions.
Stayed 11 nights in Feb 2025
Response from VrboOwner on 6 Mar 2025
Aloha Carolyn, Thank you for choosing to stay with Kauai Exclusive Management! We’re so glad you enjoyed the great location and that the property met your expectations. Thank you again for being our guest, and we hope we have the opportunity to welcome you back to Kauai for another wonderful stay in the future. Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Darla A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and unit

Family wedding, great unit, beachfront view. Perfect for our family.
Stayed 4 nights in Aug 2024
Response from VrboOwner on 22 Aug 2024
Aloha Darla, Thank you for being our guest! We appreciate your choosing to stay with us and are so happy you had a great time. Please keep us in mind for future Kauai trips, as we would love another opportunity to host you. Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Vicky P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Kauai

The property was great as we had access to Safeway and Starbucks. Loved walking on the beach in the morning to watch the sunrise
Stayed 7 nights in May 2023
Response from VrboOwner on 15 Nov 2023
Aloha Vicky, Thank you for choosing to stay with Kaua'i Exclusive Management. We appreciate your business and we are grateful you took the time to leave us a positive review. Please keep us in mind for your next Kauai trip as we would love another opportunity to host you. Mahalo, Kaua'i Exclusive Management
Verified

10/10 Excellent

Kristi F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice place and good location

This condo was very nice and well maintained. It had a nice deck with a great view. The beds were very comfortable and the kitchen well stocked. We enjoyed our time and would stay here again. The only thing that I would possibly suggest is a better parking system with a spot designated for each condo to minimize confusion and availability.
Stayed 4 nights in Sep 2023
Response from VrboOwner on 18 Dec 2023
Aloha Kristi, Thank you for choosing to stay with Kaua'i Exclusive Management! We appreciate your business and we are grateful you took the time to leave us a positive review. Please think of us when you’re booking your next Kaua’i trip as we would love another opportunity to host you. Mahalo, Kaua'i Exclusive Management
Verified

10/10 Excellent

Justin D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Summer family trip

The outside has a bit of a plane look to it. But the inside is beautiful and spacious. Everything about the unit was awesome! Just steps from the water and a perfect mid point on the island. We will definitely book 310 again on our next vacation.
Stayed 6 nights in Sep 2024
Response from VrboOwner on 3 Oct 2024
Aloha Justin, Thank you for being our guest and for taking the time to share your valuable feedback. We are grateful you chose to stay with us, and we hope we will have another opportunity to host you. Mahalo, Kauai Exclusive Management
Verified

8/10 Good

Janna O.

Liked: Cleanliness, check-in, location, listing accuracy

Perfect for a family

Location and space was perfect. Minor inconveniences with the laundry services not being available and the communication portals were not managed as promised. Pool and beach was great.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 20 Nov 2023
Aloha Janna, Thank you for choosing to stay with Kaua'i Exclusive Management. We appreciate your business and we are grateful you took the time to leave us a positive review. A brand new washer and dryer has been installed since your stay. Please keep us in mind for your next Kaua'i trip as we would love another opportunity to host you. Mahalo, Kaua'i Exclusive Management
Verified

10/10 Excellent

Kelly B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Time on Kauai

My Husband Friends and I had a wonderful time on Kauai. I had been to this island once before and had a totally different experience. We stayed a little further North so we found this location in Kapaa to be perfect. Walked across the street many times to the grocery store, ABC store and local places to eat. We went mountain tubing and had a blast. Highly recommended. The accommodations were very clean, Spacious and provided everything we needed.
Stayed 3 nights in Jan 2025
Response from VrboOwner on 27 Jan 2025
Aloha Kelly, We sincerely appreciate you choosing to stay with us and for sharing your feedback. It means a lot to us, and we look forward to the chance to welcome you back in the future. Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Charlotte B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great condo in Kapa’a

This Condo suited our needs perfectly for our family of 6. Plenty of space for everyone and super close to shopping and restaurants which was awesome. Communication with both the owners of the Condo as well as the Property Management were always quick to respond which was greatly appreciated. Mahalo 🌺
Stayed 10 nights in Mar 2024
Response from VrboOwner on 25 Mar 2024
Aloha Charlotte, Thank you for the kind words. We appreciate your choosing to stay with us and we thank you for your business. We're thrilled to hear you had a great time and we hope we get another opportunity to host you in the future. Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Justine R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great condo!

We really enjoyed our stay and the condo suited our party of 5 perfectly. Only downside is the beach in front isn’t great for swimming but it’s very beautiful. Tide pools were fun for the kids. Pool was warm and very clean.
Stayed 7 nights in Aug 2023
Response from VrboOwner on 14 Nov 2023
Aloha Justine, Thank you for taking the time to leave us a review! We were thrilled to hear you had a fantastic time. We hope to have the opportunity to host you and your family again in the future. Mahalo, Kaua'i Exclusive Management!
Verified

10/10 Excellent

Emily F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Comfortable and convenient

This was our first time back to Kauai with our baby daughter and we were SO glad to find there was a pack & play crib! Our whole family group (five adults + baby) were comfortable staying here and we loved being able to walk to everything we needed in Kapa`a. Gorgeous view from the lanai, too. Love seeing that Kapa`a sunrise. Thanks for a great stay.
Stayed 7 nights in Feb 2024
Response from VrboOwner on 23 Feb 2024
Aloha Emily, Thank you for taking the time to leave us a positive review. We appreciate your business and we're happy to hear you had a great time. We look forward to another opportunity to host you and your family in the future. Mahalo, Kauai Exclusive Management
Verified

8/10 Good

karla s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

The group

The hotel and location was great. The only thing we had to buy for the kitchen was some potholders. The only issue we had was with the key code the zero stuck and wouldn’t let us in the room constantly so that was an issue. Just don’t use zero on the key code to get in and everything‘s great.
Stayed 9 nights in Mar 2024
Response from VrboOwner on 10 Apr 2024
Aloha Karla, Thank you for taking the time to offer your feedback. We do provide oven mitts and had we known you needed potholders we would have delivered some. Regardless, thank you for letting us know and for purchasing those. We apologize for the issue with the keypad, this has not happened before so we did bring in a locksmith to address the issue. We can understand how that could have been frustrating for you so again our apologies. We're happy to hear that overall you had a great time. Please keep us in mind for future Kauai trips as we would love another opportunity to host you! Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Colleen S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A Very comfortable vacation!

The condo was a great choice for us! Clean, well equipped, and pleasant deco! We especially enjoyed the sunrise views from the balcony! One addition that would have been appreciated would be a hand mixer in the kitchen and a large mixing bowl. Otherwise it very nice. There was a confusion regarding parking when we arrived, but that was quickly resolved! Parking is an issue. It is limited, and we often had to really hunt for a place to park our two cars. That was the only down check! Thank you so much!
Stayed 7 nights in Dec 2024
Response from VrboOwner on 9 Dec 2024
Aloha Colleen, Thank you for being our guest and for taking the time to share your valuable feedback. We are grateful you chose to stay with us, and we hope we will have another opportunity to host you. Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Laura S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

First trip to Kauai!

Two friends and I decided to take a trip to Kauai to kayak, hike, sightsee,etc. Loved the location, great kayaking near by, good food trucks, fun places and shops. We looked North and South but decided to stay in this location. Glad we did! It didn’t take long to get to Poipu or the North shore. We has THE BEST TIME! The condo was clean and great for three people. We all had our own room and bathroom. Nice pool and the hosts were great! Responded to questions quickly, sent a welcome message and a message before checkout. Super friendly!! I would stay here again!!
Stayed 8 nights in Jun 2023
Response from VrboOwner on 15 Nov 2023
Aloha Laura, Thank you for choosing to stay with Kaua'i Exclusive Management. We appreciate you taking the time to leave us a positive review. Please keep us in mind for your next Kauai trip as we would love another opportunity to host you. Mahalo, Kaua'i Exclusive Management
Verified

8/10 Good

cindy d.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Needs repair

The shower was running through the floor to the apartment underneath. TV had sparks coming through the wall. Very loud location from the neighborhood repair shop. The neighbors were very nice even though their room was being flooded.
Stayed 3 nights in Dec 2023
Response from VrboOwner on 5 Jan 2024
Aloha Cindy, Thank you for your feedback. We did not receive any feedback regarding the TV sparking or any flooding from the shower while you were in house with us. It would have been very helpful for us to have known about this so we could have taken action while you were in house with us for your three night stay. We take your feedback very seriously and ironically we just had our owners stay for two weeks following your stay. They did not report any maintenance issues, and our senior leadership team did walk the property with them. On a positive note, the owners did make some upgrades and purchase new items for the property. Mahalo, Kauai Exclusive Management
Verified

8/10 Good

Anna B.

Liked: Cleanliness, location, listing accuracy

Great Location

The location was perfect for splitting time on the island. The property was great and as advertised, and having 3 toilets for the 6 people staying was a plus. My only gripe was that I did not receive check-in details the day we were supposed to enter (such as a door code to access the property) until past 8pm that evening. And that was only after trying to call and email the management multiple times. Kind of felt short-changed by the window of stay that was paid for. It was stressful, but eventually was contacted with the check-in details. Everything else was great.
Stayed 3 nights in Apr 2024
Response from VrboOwner on 2 May 2024
Aloha Anna, Thank you for taking the time to share your feedback. We appreciate your business and thank you for choosing to stay with us. We would like to speak to the portion of your review regarding the arrival information. Our team did in fact send all of the arrival information needed including door codes multiple times well in advance of their arrival date. It may have been overlooked by the guest as this is something we send multiple times prior to a guest arrival. We also reach out the day before a guest arrives just to make sure they have everything. Please note that we have a team available from 7am - 11pm seven days a week and we pride ourselves on being available for our guests. Mahalo, Kauai Exclusive Management
Verified

10/10 Excellent

Betsy P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stuck in Hawaii for a few extra days (oh no...)

Due to winter storms, our flights were canceled at Christmas time. We were "stuck" on Kauai for a few extra days and our rental was booked. We found this place and booked for a "that day" arrival. It ended up being a fantastic place. The kitchen was AMAZINGLY stocked with knives, pots, and even tin foil and there were lots of little details that were perfect. The property manager worked with us to get us in that day (a slightly unusual situation). It worked out well and we were so thankful. The deck is slightly narrow, but comfortable and a great place to relax after a stressful day! Oh and the best shave ice place on the island is across the street.
Stayed 3 nights in Dec 2022
Response from VrboOwner on 2 Jul 2024
Aloha Betsy, Thank you for the kind words. We appreciate you choosing to stay with us and we thank you for your business. We're thrilled to hear you had a great time and we hope we get another opportunity to host you in the future. Mahalo, Kauai Exclusive Management
Verified

8/10 Good

Alice R.

Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy

Nice location and condo, but...

Parking was terrible. No assigned space. So we had to park under trees. We had to get really close to them to be out of the driveway. Also the trees dropped and shed on the car souch you had to bring hot water down wash the windshield to even back out of the spot. Then you could really clean them. This is each and every window. Or not see out of them.Lack of dish towels. Two is definitely not enough.No dinning table. So you had to sit on the couch to eat.No real place for 5 adults to sit and relax and enjoy their coffee. Had a broken blender. It was replaced in a matter of hours. Dryer took forever to dry clothes. Instruction on washer and dryer would really help. Beautiful view. Beds were ok.
Stayed 9 nights in Mar 2025
Response from VrboOwner on 18 Mar 2025
Aloha Alice, Thank you for choosing to stay with Kauai Exclusive Management! We’re so glad you enjoyed the great location and that the property met your expectations. We're sorry to hear the parking situation was challenging for you. Thank you again for being our guest, and we hope we have the opportunity to welcome you back to Kauai for another wonderful stay in the future. Mahalo, Kauai Exclusive Management
Verified

4/10 Poor

Elizabeth B.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Property not as Described

Great location and plenty of room, but listing needs an update…. Or the furniture does. I’m not sure when this listing was written, but it is far from being a ‘fresh find” or having “New, top-quality furniture and kitchenware…” Unit also desperately needs a fresh coat of paint and new carpet. Walls and floors are filthy. Outside is outdated, peeling paint and needs a power wash. On the plus side, the beds were super comfortable and nice linens. Just be sure to bring house slippers. Floors were barely broom swept. Location was excellent with Safeway, ABC store and several restaurants within a safe walking distance. Also a good location in the middle to visit both the north and south areas of the island. Walking/shopping part of Kapaa about a mile away and is very friendly and quaint. Overall I would NOT stay here again. The description is misleading, and this was an overpriced, unclean, 1-star (Google) hotel.
Stayed 6 nights in Sep 2023
Response from VrboOwner on 14 Nov 2023
Aloha Elizabeth, Thank for your feedback and our apologies your stay was not what you had hoped. Our goal is to ensure that all of our guests have a great experience. We will share your feedback with our owner and team so we can all learn from this. Mahalo, Kaua'i Exclusive Management
Verified

6/10 Okay

Monica C.

Liked: Cleanliness, check-in, location, listing accuracy

Overall good

The condo was as presented in the photos, no surprises and the check in process was easy. We would have scored it a perfect score had we not a 2am incident in the master bedroom where a smoke alarm was randomly going off. We called the 24hr number for immediate assistance several times and nobody answered. We tried texting as well. Luckily my brother in-law is tall and was able to stand on a stool to take the battery out of the smoke alarm. By this time everyone had woken up. This was quite an inconvenience. We didn't get much sleep that night. At 9am a maintenance person showed up and replaced the battery and we had no further issues. If you stay at this property just be aware that the after hrs service does not answer. Other than that the property is clean, as described and the location is great.
Stayed 8 nights in Dec 2022
Response from VrboOwner on 25 Apr 2023
Aloha Monica, I sincerely apologize for the inconvenience! Since your stay with us we have gotten that smoke alarm in the master bedroom fixed. We have also been monitoring it since to ensure that this same issue does not happen again. I also want to apologize for our after hours number not connecting you to our customer support team that could've assisted you! With all that being said we appreciate the honest review!
Verified

6/10 Okay

Jamie B.

Liked: Cleanliness, check-in

Air conditioner went out, Kaua'i Exclusive was terrible

We personally were not impressed with Kaua'i Exclusive Management company. The AC on this property went out the first night, had the maintenance guy come out 3 times before they relocated us to a different property after 6 nights. Great, a bit annoying but not terrible. But they could only relocate us to this new place for 4 nights and we still had another 2 more nights after that (total of 12 nights). We were promised the AC would be fixed in our original property (this Kapaʻa property) while we were staying at the the other location. We called our last night to hopefully move back and they said nope, the parts are ordered for the AC but it is not fixed. Then they had the nerve to say - we can relocate you for the last two nights to a different property with working AC (this would now be the 3rd property) for an additional $1700. That is quite insane because we already paid $8100+ for this place and now they want us to pay more. I honestly could not believe they would not be more accommodating since we were there visiting family and had already interrupted our time with them significantly. So we tried Vrbo for about 8 hours - 4 different representatives and they did absolutely nothing. It was a disaster and we ended up taking a refund for the last two nice they could not accommodate us and figure out housing for ourselves. Our family lives in Kaua'i and we visit quite often, and we will not be staying on a property managed by Kaua'i Exclusive in the near future.
Stayed 6 nights in Jun 2023
Response from VrboOwner on 15 Nov 2023
Aloha Jamie, Thank you for taking the time to share your feedback. After reading your review, we can understand how you would feel the way you do. It's clear this should have been handled differently and our apologies it was not. We recently brought in new senior leadership so situations like this will be handled much differently going forward. Mahalo, Kaua'i Exclusive Management
Verified

10/10 Excellent

Yelena K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent vacation spot

Unit is in great location. Walking distance to a big shopping center and multiple food places to eat. Perfect view from the balcony gave us excellent sunrise experience and beautiful photos. The overall location is wonderful and easy to get around, close to multiple attractions. Unit had all that we needed. All appliances functional and working well. So nice to be able to cook breakfast and enjoy relaxing time with your friends/family. The customer service was absolutely superb. Very helpful. Quick responses. Having an elevator in the building was a huge plus - bringing in/out our luggage :) Only one little thing could be better is parking. But that was not a big deal with plenty of spaces under the trees. We definitely recommend to stay there. Thank you. Mahalo.
Stayed 8 nights in Oct 2022
Response from VrboOwner on 25 Apr 2023
Aloha, we appreciate your review! We are excited to hear that your stay with us went amazingly! The Kauai Exclusive Management team looks forward to hopefully hosting you again!

About the host

Hosted by Kauai Exclusive Management

Host profile image
Our on-island team is made up of individuals who were either born and raised on Kaua‘i or have called the island home for many years. This deep connection to the island gives us a wealth of local knowledge, which we love to share with our guests. We’re always happy to recommend the best and safest places to explore, based on current weather and ocean conditions.

When we're not hosting Kauai Exclusive guests, you’ll find us out enjoying the island ourselves—whether it's relaxing on the beach, hiking, fishing, playing golf, or snorkeling. We’re also passionate about local food and love sharing our favorite spots to eat!

Being a host is more than just a job for us—it’s a way to genuinely share the aloha spirit. We understand that for many of our guests, visiting Kaua‘i is a once-in-a-lifetime experience, and it’s truly an honor to be a part of the unforgettable memories made here.

Languages:

English, Spanish

Premier Host

They consistently provide great experiences for their guests
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