Verified review
2/10 Terrible
Melissa K.
21 Jul 2022
Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication, location
Left after 2 days
Checking in is horrible. First the process was not explained at all from property manager Jessica, to how to maneuver the check in process. There’s several buildings that belong to this property and luckily we went to the right one. Asked the valet how to park and check in and he was not very helpful at all. Then after parking and walking into the building at the lobby a security guard was there and had to ask how to check in and where to go to the room, she did explain some of the process only after pulling the information as much as possible from her. Then went to the room and let ourselves in after texting our contact person who gives you the code for the room and he needs to personally meet with you to show you the condo . After looking around , noticed there were not any washcloths for bathing so I texted him to see if he could bring more ( the towels that were in the condo to use were a mixed assortment of towels none that matched ). When he came up to show us the room , he instructed us they just fixed the sliding glass door to better open but when we did it it was very hard to open and close ,, took two hands with lots of strength to push it, word for the wise don’t close the door completely when on the outside because it was nearly impossible to open from the outside by yourself. The blinds on the door did not work , broken , and they had a rod with janky curtains up. The couch and 2 beach like chairs in the living room were horrible to sit on . The two beds in the bedroom were completely uncomfortable and couldn’t sleep at all on them .. the bathroom was so small that you were bumping into the toilet to get into the tub/shower. No drain cover in the tub drain. Bathroom very dated. The kitchen was ok , the fridge could have used a water and ice dispenser. The one nice thing was the beach chairs were nice and handy to take to the beach . There was poor inside lighting in the living room and dining area . The elevators are slow and waiting long times . The office to check in was hidden and located in the very depths of the building , felt like I was going to the loading dock area . The check in process took a long time , many people to process . Did not get the key fobs until the next day so could not use the beach area because we had to wait til the next day to “check in “ The pool area and garden areas to the beach were nice and well manicured. Only one outside shower area to spray sand off so you had to wait
Melissa K.
Stayed 5 nights in Jun 2022
