We didn't have a stay. Pulled up to the house, which was in a very run-down neighborhood with houses next door with boards over the windows. Only street parking and no spots. The yard was a mess and the whole area looked unsafe. We never even got out of our vehicle. We had to scramble and find a hotel to stay at. When we contacted the owner, he got defensive and said we were "being dramatic". We asked him to work with us and he refused. We said we were going to reach out to VRBO, and he said, yea, you do that. So, we are reaching out to you. Don't let anyone else be scammed.