Rare Find! Beachfront 2b/2b ~ Pool ~ W/D~ King Bed

Thank you so much for your kind words about the condo! I'm truly sorry about the unexpected water disruption. major water pipe break affected a wide area, and while our building has a cistern, we had to manage water distribution carefully. This was an unusual situation, and I'm happy to report that all utilities have been fully restored. We really appreciate your understanding and hope you'll consider staying with us again in the future.

We appreciate your feedback and are sorry to hear about the issues you encountered during your stay. We wish to address your concerns: Wi-Fi Connection: Our Wi-Fi service is generally reliable, and it's possible that a simple reset by unplugging the router could have resolved the issue. We encourage guests to reach out if they experience any problems so that we can provide assistance or instructions. Temperature Control: We want our guests to be comfortable during their stay. Had we been made aware of your temperature preferences, we would have been more than happy to help adjust the settings accordingly. Building Staff: Please note that the building staff, including the 24/7 security, are not our direct employees. However, we can help facilitate communication with them if needed. Luggage Storage: We apologize if there was any confusion regarding luggage storage. While the building security does not provide this service, we typically refer guests to two nearby locations where they can store their luggage safely. We regret that we did not receive a request from you regarding this matter. We hope this information helps clarify any concerns you had during your stay. We encourage open communication with our guests to address any issues promptly and ensure a more enjoyable experience.

We deeply regret hearing about the difficulties you experienced. The check-in process we outlined, both in written instructions and visual aids, differs significantly from what you described in your review. There's no requirement to search for street parking. The procedure entails buzzing the guard, who will then allow your vehicle entry and assign you a visitor parking space near the lobby. After that, you proceed upstairs to collect a remote for garage access. This process is straightforward. Condo numbers are positioned on the right side of each door, and we'll additionally place them on the door itself to prevent any confusion. The parking spot is also labeled with its number above the column. Regarding the issue with the sliding door's difficulty in closing, maintenance personnel have already replaced the closing mechanism. The ceiling fans operate via remote control, allowing you to independently toggle between fan and light functions. If only operated via the wall switch, proper control may not be achieved. The condo features central air conditioning set to 70 degrees, but if you desire cooler temperatures, each room is equipped with portable AC units for your convenience. The condo accommodates up to six guests and was supplied with eight pillows upon your arrival. We would have readily provided additional pillows and a mattress topper had you requested them. Please note that we request all guests to communicate with us through VRBO, and unfortunately, we did not receive any messages from you through that platform. Therefore, we're unsure of the method you attempted to reach us, as you mentioned not receiving a response. This property has consistently garnered outstanding reviews, all achieving perfect 10 out of 10 ratings for its condition, location, and the quality of our service. While we acknowledge your feedback, it's important to highlight that there are significant disparities between your account of events and our documented records, which encompass the experiences of numerous guests who have stayed with us in the past.