New Cottage: 4th row & fully fenced back yard!

Thanks for the honest review Laura. Wish you had warmer weather during your stay. To address the heating I am curious how you had trouble getting it warm. I have a new Mitsubishi split system in that unit which is designed to cover twice the square footage. I will be sure to check to make sure it is operating properly but it could have been just a matter of using the remote settings. In regard to the water temp, South Carolina has a max tank size that could the hot water to run out if I was to use one tank for the upper and lower unit. I instead opted to install two but they are connected to increase the capacity. The tradeoff is that it can take a minute or two for the water to get hot but should stay hot for as long as needed.

In the first sentence of the listing description it says it’s a duplex and that this listing is for the entire first floor. Im not sure why you would assume there wasn’t another floor/unit given the description and the pictures of the entire house showing two floors and a sign off a 2nd unit. The backyard is not shared, it was for the unit you booked alone. Guests upstairs do not have access to it and it’s clear in that listing. I let guests upstairs use it only if the bottom floor is vacant. You asked to cancel after the check in time stating insurance you purchased it with an outside provider. You need to contact that provider for a refund as hosts are not aloud to offer trip insurance directly.