We booked this condo for access to beach. From the minute we arrived, problems ensued. We asked to pay for an extra night and check in early. We arrived and our code did not unlock door; tried calling the owner, then texting. She left us hanging in the hallway with our luggage for 90 minutes before agreeing to unlock the door. On 1/29/18,she sent us a list of requirements which made it impossible to relax. For example, break a glass ; clog toilet ; set off fire alarm . In closet, there is a list of items and replacement cost; i.e. $10 for a face cloth. Very poor quality linens anyway. In addition, cockroaches in the kitchen for the first 10 days; asked bldg mgr to send an exterminator,which they did. 2 bedrooms but only one a/c vent for the entire unit , noisy a/c and bathroom fan. And the kitchen, we were instructed to pull the stove from the wall if stove did not work, which it did not. Tried this and still did not work. Texted owner and she finally agreed to send a repairman the next day. O and the building, it is old and shows it. Only 2 of the 3 elevators work and the fire alarm went off 6 times in the month; the last one at 10:00 pm. After at least 10 minutes, the PA system announced it was a false alarm. They are in the process of fixing their alarm system, but when you are handicapped and on the 8th floor it is frightening. In the end we left this condo cleaned up and no missing items, but alas she refunded $1.00 of my damage deposit for unsubstantiated damage to under sink and some other area. No damage to this unit was caused by us as we were trying our best to not cause any problems and spent most time in restaurants and out of the unit.I asked multiple times for her to return my deposit to no avail. I contacted Home Away who thus far has done nothing to help me get a refund for my deposit.