First the positive. Overall this property is nice, but we would never stay again. The location is good and safe - zero issues there. The house is nice, the kitchen/family area are it's best features. We did pay to heat the pool/hot tub and don't regret it - very nice, and clean. The house was clean but, with the exception of the Master, the bedrooms are but basic and don't heat evenly, the master being cold no matter what, even when other rooms were hot. The sheets in all but the master are old and pilled so not comfortable against bare skin. One bedroom has a leak above it and the ceiling shows the past and present water damage in several spots. The mattresses also vary greatly in comfort. I spent the entire vacation somewhere other than with my husband as the front bedroom mattress is very uncomfortable. (sofa is not too bad for sleeping). But these aren't the reasons we won't go back. The day after I got home I received a text from Scott, accusing us of damage, scratches on TV cabinet. Mind you, I had let him know about things that were broken prior to our arrival and we replaced some batteries for him, batteries that we had to buy ourselves in order to replace. So, clearly I would think we had demonstrated our responsible nature. I let him know that in no way did we damage the furniture, it would have had to have been a dog or a small child, neither of which we had with us. He asked why I didn't tell him about the scratches - none of us noticed this and even if we had I wouldn't have thought to tell him. He said he would get back to me, once he spoke with his housekeeper again. He never got back to me. Never said what he was going to do, never apologized for accusing us, nothing... We just had to wait to get our deposit to know. We did get our full damage deposit back, but I sure would have liked an apology.