Walk to Downtown from Creekside BV Home + Hot Tub

Thank you, Brooke. We’re glad you enjoyed the home’s location, privacy, and proximity to downtown Buena Vista, and we appreciate your recommendation. We’re sorry the foosball table was not usable during your stay. That should have been addressed, and we appreciate you bringing it to our attention so it can be corrected. We would, however, like to clarify a few items for future guests. The home is intentionally positioned as a budget-friendly option for larger groups. The limited starter supply of household essentials, the fact that propane refills are not provided, and the fact that the home does not have air conditioning are all disclosed in the listing available to guests before booking. These details were also reiterated in the check-in instructions sent prior to arrival. We understand that guests may have different expectations regarding supplies, but we make an effort to communicate these details in advance so guests can determine whether the home is the right fit before booking. We appreciate your feedback and are glad that overall you had a good stay and enjoyed the location and privacy of the home. Thank you for staying with us.

Hi Margaret, Thank you for taking the time to share your feedback. We appreciate you letting us know about the items you encountered during your stay. This home has been offered as one of the most affordable options in the area for many years, and we intentionally describe it as an older, well-loved property rather than a newly renovated home. We work hard to keep it accessible so larger groups and families can enjoy the area without paying premium luxury rates. When we describe the home as older or well-loved, we mean that it shows the normal character and wear of a property that has welcomed guests for many years, and many of the furnishings and finishes are functional rather than new. We will review the maintenance items you identified, including the shower drain, oven door, dishwasher, windows, and the report of mouse droppings, as those are issues we always want to address. We also appreciate the feedback regarding the kitchen inventory and will evaluate whether additional glassware and cookware should be added. We're glad you found the property and surrounding area beautiful, and we appreciate you helping us identify opportunities for improvement while continuing to offer a clean, practical, and budget-friendly place for guests to stay.