The bayside location and condo had potential, but our stay was disappointing due to several maintenance, cleanliness, safety, and communication issues.The sliding doors were difficult to operate. More concerning was the overall cleanliness. The top bunks had no sheets or mattress protectors, and several mattresses had visible stains. The top bunks were also shaky and did not feel secure; the straps holding the slats in place were torn and tattered, which raised safety concerns. We found new mattress protectors still packaged in the laundry room, so it was unclear why they weren’t being used.The dishes were dirty, there was mildew on the shower curtain, and hair was in the shower. Given the condition of the unit, I’m not sure what the cleaning fee covered, as it appeared minimally cleaned.Communication also needs improvement. I asked about early check-in and was told the unit needed to be fully prepared, yet it was not upon arrival. I also asked ahead of time about a Keurig or a basic coffee maker and was told someone would need to check. I had to follow up the next day for an answer.There was construction next door, and while that’s outside the property’s control, a heads-up about potential noise would have been appreciated.Lastly, the office staff member was not particularly friendly or personable at either check-in or check-out.Overall, the location is nice, but cleanliness, maintenance, safety, communication, and customer service need significant improvements.