Guests love the comfortable living areas, perfect for unwinding.
Outdoor pool
The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
Centrally-located
You're never far from where you need to be with this convenient location.
Discover nearby landmarks
Walk to Universal Epic Universe
2 bedrooms2 bathroomsSleeps 7
Popular amenities
Balcony
Hot tub on site
Outdoor pool
Waterpark access
On-site fitness centre
Barbecue grill
Explore the area
Orlando, FL
Universal Epic Universe
Place, Universal Epic Universe
15 min walk
Shingle Creek Golf Course
Place, Shingle Creek Golf Course
4 min drive
Orange County Convention Center
Place, Orange County Convention Center
4 min drive
Orlando, FL (MCO-Orlando Intl.)
Airport, Orlando, FL (MCO-Orlando Intl.)
16 min drive
Rooms & beds
2 bedrooms (sleeps 7)
Bedroom 1
1 King Bed
Bedroom 2
1 Double Bed and 1 Single Bed
Living Room 1
1 Double Sofa Bed
2 bathrooms
Bathroom 1
Toilet · Shower only
Bathroom 2
Toilet · Shower only
Spaces
Kitchen
Office
Balcony
Number of living rooms
About this property
Pool Access! 2BR Resort Condo near Epic Universe!
Summary:
Escape to this bright and spacious 2BR condo at Vista Cay, your launchpad for adventure! Just minutes from Epic Universe, Disney, and Universal, it’s the perfect spot to unwind on your private balcony after a day of thrills. Stream your favorite shows on Smart TVs, breeze through your plans with free Wi-Fi, and recharge at the resort’s gym or arcade. Steps from great eats and major attractions — this isn’t just a stay, it’s your Orlando story in the making.
The Space:
Welcome to your ultimate retreat at Vista Cay 2BR Condo, where comfort meets convenience in the heart of Orlando. Whether you're seeking a magical getaway with family or a relaxing escape with friends, our condo is the perfect base for an unforgettable experience. From modern amenities to an ideal location near top attractions, you'll find everything you need for a perfect vacation.
- Spacious Living and Modern Comforts:
Step into our welcoming condo, featuring a spacious open-concept living area designed for relaxation and enjoyment. With plush furnishings and a 42-inch Smart TV, it's the perfect spot to unwind after a day of exploring Orlando’s attractions. The free Wi-Fi keeps you connected, while the fully equipped kitchen offers everything you need to prepare your favorite meals.
- Private Balcony with Stunning Views:
Start your day with a cup of coffee on your private balcony, where you can enjoy picturesque views of the surrounding area. The balcony is also the perfect place to unwind in the evening, perhaps with a glass of wine, as you watch the sunset over the city.
- Serene and Luxurious Bedrooms:
Retreat to our tranquil bedrooms, designed to offer the utmost comfort and relaxation. The master suite features a king-size bed, a secure digital safe, and a private 32-inch TV for your entertainment. The second bedroom is perfect for families or friends, offering a queen bed, a twin bed, and a 26-inch Smart TV.
- Prime Location Near Top Attractions:
Our condo is ideally located just a short drive from Orlando's most popular theme parks, including Walt Disney World, Universal Studios, and SeaWorld. Whether you're here for the magic of Disney or the thrills of Universal, you'll appreciate the convenience of our prime location.
- Resort-Style Amenities:
Enjoy access to a range of resort-style amenities, including a pool, arcade games, and more, all within the Vista Cay community. Whether you're looking to relax by the pool or enjoy some family-friendly entertainment, our condo offers plenty of options for fun and relaxation.
- Local Dining and Shopping:
Explore the vibrant neighborhood around Vista Cay, where you'll find an array of dining, shopping, and entertainment options. From local restaurants offering diverse cuisines to shops filled with unique finds, there's something for everyone just moments from your doorstep.
- Family-Friendly Features:
Traveling with children? We've thought of everything to make your stay stress-free and enjoyable. Our condo comes equipped with a high chair and pack 'n play/travel crib, ensuring that even the youngest guests are comfortable and well taken care of.
- Secure and Convenient Parking:
Enjoy peace of mind with complimentary on-site parking, including an EV charger for eco-conscious travelers. With secure parking available, you can explore Orlando knowing your vehicle is safe and easily accessible.
We can't wait to welcome you in you Florida getaway, where your unforgettable Orlando vacation begins!
Guest Access:
As our guest you will have full use of all the amenities at Vista Cay Resort:
HEATED Resort-style Pool with multi-level deck space & seating
Kiddie Pool
Large whirlpool spa
Pool bar
Tropically Landscaped
2-mile walking/jogging/biking trail around Lake Cay
Basketball Court for Family Recreation
Fitness Center
Game Room
Gated Access
24/7 on site Security
etc.
There is also a Publix and Walgreens supermarket and some restaurants within walking distance from the resort.
The Neighborhood:
Discover the vibrant heart of Orlando, Florida, where Vista Cay Resort awaits to offer you an exceptional blend of urban excitement and serene relaxation for your vacation retreat. Nestled amidst picturesque lakes and lush greenery, our neighborhood boasts a tranquil atmosphere, perfect for unwinding after a day of exploration. Take leisurely walks or bike rides along beautifully landscaped paths, immersing yourself in the natural beauty and peaceful ambiance that surrounds the area. Vista Cay Resort is located right next door to the Orange County Convention Center (walking distance) and 2 minutes from International Drive, the nightlife, shopping and entertainment center here in Orlando.
Within minutes, a plethora of dining options awaits, from charming cafes to gourmet restaurants, offering a diverse culinary experience to suit every palate. For adventure seekers, renowned attractions such as Walt Disney World Resort (12 minutes), Universal Studios (10 minutes), and SeaWorld Orlando (5 minutes) are just a short drive away, promising endless entertainment for visitors of all ages. Golf enthusiasts will appreciate the championship courses nearby, where they can tee off amidst breathtaking landscapes and challenging fairways.
Whether you're in search of outdoor adventures, cultural experiences, or simply relaxation under the Florida sun, Vista Cay Resort and its surrounding neighborhood provide the perfect backdrop for an unforgettable vacation experience.
Getting Around:
Getting to Vista Cay Resort is a breeze, regardless of your mode of transportation. Orlando International Airport (MCO), the nearest major airport, is just a 15-20 minute drive away, depending on traffic conditions. For those arriving by train or bus, the Amtrak station and Greyhound bus terminal in downtown Orlando are both approximately a 20-25-minute drive from the resort. While having a car provides flexibility for exploring the area and accessing nearby attractions, guests can also rely on rideshare services like Uber and Lyft, which are readily available in the vicinity. Additionally, local taxi services and shuttle options can be arranged upon request for seamless transportation to and from the resort. Once you arrive at Vista Cay Resort, rest assured that ample parking is available for guests, ensuring easy access to the resort's amenities as well as popular destinations in Orlando and beyond.
Exploring Orlando is best done by car. We recommend renting a car or utilizing ridesharing services such as Uber or Lyft for convenient travel throughout the city.
Other Things to Note:
Vista Cay is right next door to the Orange County Convention Center, and less than 10 minutes away from all major theme parks, including SeaWorld, Universal Studios and Walt Disney World.
Interaction with Guests:
This property is professionally managed by Casiola vacation homes. Our team is here for you 24/7 via Airbnb chat, phone, email, text, ready to assist with anything you need to make your stay EXTRAordinary.
Our prices include all fees. No hidden fees.
Add dates for prices
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Rules for this unit are as follows:
Pets are not allowed.
Smoking is not permitted.
Children are allowed.
The minimum age limit for this unit is 21.
Important information
You need to know
Property # 699851vb
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
About the area
Orlando
Located in Orlando, this condo is near theme parks. Orlando International Premium Outlets and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Orange County Convention Center and Universal Epic Universe. Travelling with kids? Make time for Aquatica, or head to an event or a match at Camping World Stadium. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with cycling.
Orlando, FL
What's nearby
Universal Epic Universe - 15 min walk - 1.3 km
Orange County Convention Center North - 16 min walk - 1.4 km
Shingle Creek Conference Centre - 18 min walk - 1.5 km
Shingle Creek Golf Course - 4 min drive - 1.7 km
Orange County Convention Center - 4 min drive - 4.3 km
Getting around
Sand Lake Road Station - 13 min drive
Orlando Station - 17 min drive
Orlando International Airport (MCO) - 16 min drive
Restaurants
McDonald's - 3 min drive
Pizza Moon - 4 min drive
Chick-fil-A - 6 min walk
The Burning Blade Tavern - 5 min drive
Toadstool Café - 4 min drive
Frequently asked questions
Does Pool Access! 2BR Resort Condo near Epic Universe! have a pool?
Yes, this property has a pool.
How much does it cost to stay at Pool Access! 2BR Resort Condo near Epic Universe!?
As of 14 Oct 2026, prices found for a 1-night stay for 2 adults at Pool Access! 2BR Resort Condo near Epic Universe! on 19 Apr 2027 start from £472, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Pool Access! 2BR Resort Condo near Epic Universe! pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pool Access! 2BR Resort Condo near Epic Universe!?
On-site parking is available at the property.
What time is check-in at Pool Access! 2BR Resort Condo near Epic Universe!?
Check-in begins at 4:00 PM.
What time is check-out at Pool Access! 2BR Resort Condo near Epic Universe!?
Checkout is at 11:00 AM.
Where is Pool Access! 2BR Resort Condo near Epic Universe! located?
This family-friendly Orlando condo building is within 2 mi (3 km) of Shingle Creek Golf Course, Orange County Convention Center and Universal Epic Universe. Aquatica and The Orlando Eye are also within 3 miles (5 km).
Reviews
8.8
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
We stayed here because it was close to the convention center where our son was playing volleyball. The location was great, also very close to the vista cay pool, and the rooms were nice.
Stayed 4 nights in Jun 2023
Response from VrboOwner on 21 Mar 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Perfect location for our Volleyball Nationals. We were able to stay with our whole team and coaches at the same location. The ease of getting back and forth to the OCCC was great.
Stayed 5 nights in Jun 2024
Response from VrboOwner on 20 Jun 2024
Thank you for your feedback! I'm glad to hear that the location was perfect for your Volleyball Nationals and that you were able to stay with your whole team and coaches. It's great to know that the ease of getting to and from the OCCC was convenient for you. It was a pleasure hosting your group, and I hope to welcome you back for future events!
We loved the condo, the amenities in the complex as well as the location which was close to Restaurants and shopping.
Stayed 7 nights in Jul 2024
Response from VrboOwner on 15 Jul 2024
Thank you for your lovely feedback! I'm delighted to hear that you enjoyed the condo, the amenities in the complex, and the convenient location close to restaurants and shopping. Your satisfaction is our priority, and we’re thrilled that you had a great stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back!
Even better location! Central to everything. Easy check in and out. Completely recommend
Stayed 6 nights in May 2022
Response from VrboOwner on 3 Aug 2022
Thank you for choosing to stay with Casiola Vacation Homes. We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
This property is beautiful, great location, and the condo was super clean with everything needed.
Stayed 3 nights in Feb 2020
Response from VrboOwner on 4 Aug 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
From a partner site
10/10 Excellent
22 Apr 2018
Great property location and customer service
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent all round!
Response from VrboOwner on 3 Aug 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Here for the sunshine qualifier at the OCCC and this is a perfect location and place for our needs.
Stayed 3 nights in Mar 2020
Response from VrboOwner on 3 Aug 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
From a partner site
10/10 Excellent
Kristin S.
29 Jun 2019
vball tournament
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
very nice and convenient
Stayed 6 nights in Jun 2019
Response from VrboOwner on 4 Aug 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Very nice condo! It had everything we need, was easy to get into the parking lot and unit, quiet, great walking path and pool. The only downfall was all the tv remotes! If I was by myself (without my IT husband) there is no way I could have figured it out!
Stayed 7 nights in Apr 2022
Response from VrboOwner on 3 Aug 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Archival
10/10 Excellent
Jan V.
13 Sept 2017
Perfect Orlando Condo
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a great surprise! Clean, child & pet friendly condo next to all the theme parks & incredible restaurants! Wonderful pool! Hurricane Irma was taken seriously by the property owners-ensuring guests were safe. We look forward to staying here again!
Stayed 3 nights in Sep 2017
Response from VrboOwner on 4 Aug 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Archival
8/10 Good
Pelletier M.
10 Aug 2015
Tupperware jubilee 2015
Rating Details:
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
one night only. we arrived at 22h30 and left at 8am the next morning. We enjoyed the spa and the beautiful room that we had. We never had a chance to go grocery shopping so we were pretty hungry with nothing to eat and no open stores around (we were on foot). We would have liked to have a few vending machines to have at least something to eat or drink, so that people that arrive late can at least have something to eat.
Response from VrboOwner on 28 Mar 2020
Hi Martine, Nice to see that you had a great time here with us. There is a Walgreen's convenience store located at the main entrance of the resort which is open until 12am. So next time you don't have to be hungry or thirsty anymore when you arrive late at night :) Thank's again for staying with us and hope to welcome you back some day!
Verified review
6/10 Okay
Molly S.
27 Mar 2023
Liked: Check-in, location
Disliked: Communication
Adequate
As marketed. The management company stocks the kitchen supplies well and in good condition. Management company very hard to reach - someone actually used a code and came into our unit without permission or cause - couldn’t reach anyone to assist on this or another minor issue. Unit was dated and in need of a good cleaning. It served its purpose but not great in terms of cleanliness.
Stayed 6 nights in Mar 2023
Response from VrboOwner on 22 Mar 2024
Thank you for sharing your valuable feedback. I sincerely apologize that you had experience this during your stay. Rest assured that we will use this as a training opportunity to better ourselves next time.
This was a nice condo, great location. Next the pool and walking distance to the convention center. Our issue was with the property management company, Casiola. Our keypad door lock broke after a couple days and it took them over three hours to respond to our pleas. In the meantime we were locked out with the temp 100 degrees in the shade followed by a torrential downpour. We couldn’t leave to get cool because they couldn’t tell us when someone would be there to fix it. Very nice condo, poor management company.
As reviews noted the location is good and a Publix is within a very short walking distance (less than a quarter mile). If you plan to cook meals there are only black plastic kitchen utensils and teflon pots and pans if that is a concern to you. (We purchased a wooden spatula and sadly used the teflon cookware.) FYI, if you actually cook you will need to bring or purchase spices. Salt, pepper, and coffee are provided. Overall the unit was clean but could definitely use a deeper clean (baseboards, light switches, etc) Unlike comments read in some reviews we had no issues with the management company, they were super responsive and friendly prior to checkin, provided clear checkin instructions and were very friendly during on-site interactions. Beds are comfortable (We have stayed in better but definitely worse) and the sitting area is comfy. FYI, the pillows provided are on the medium to thicker density so if you desire a flatter feather pillow, you might want to pack it. This unit is street side and you can hear cars drive by, however, overall it was a quiet and peaceful place to stay. We had a small group so the split floor plan was perfect, allowing privacy and separate baths. We would consider staying here again but we cook our meals from scratch and it is a pleasant treat when there is a healthy choice for kitchenware and utensils so just those few changes would turn our consideration to stay again into a definitely.
Stayed 4 nights in Mar 2025
Response from VrboOwner on 5 Apr 2025
Thank you so much for the thoughtful and detailed feedback! I'm glad to hear the location, layout, and overall comfort of the unit worked well for your group—and that the communication and support from the management team met your expectations. I really appreciate you pointing out the kitchenware and deeper cleaning areas for improvement. Feedback like yours helps us continue making each stay better than the last. I’ll definitely pass along your suggestions. We'd love to host you again—and hopefully with a few tweaks in place to make it an easy "definitely" next time! 😊🍳🏡
The condo was clean and the property was beautiful. The management company was horrible! They emailed and asked if I wanted a late check out and I replied yes but then I go back to my condo at 11:04 and was locked out. I tried to call and email for 30 minutes with no one available to let me back in. Then when I finally talked to a live person they blamed me and asked who approved my late check out. I gave them the name of the person and then they back pedaled. At this point we sat outside for over 30 minutes in the 95 degree heat so it ruined having a late check out so we left. They did not try to apologize or anything. The only thing they wanted was the extra $50 for a late check out. Terrible customer service! I loved the property but would never book through Casiolo again! Poor management and not available if you need something!
Stayed 4 nights in Jun 2021
Response from VrboOwner on 29 Sept 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
From a partner site
10/10 Excellent
Anonymous
23 Mar 2022
specious 2 bedroom apartment
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice for 2 couples or couple with children
Response from VrboOwner on 18 May 2022
We are glad to know that you enjoyed your stay. We look forward to having you again here at Casiola!
From a partner site
10/10 Excellent
Bain D.
28 Dec 2021
Florida stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It started off kinda of rough without the images not matching the room promise but everything work out. Very pleasant!
Response from VrboOwner on 18 May 2022
Thank you for choosing to stay with Casiola Vacations Homes, we hope you have enjoyed your stay with us and hope to see you book with us again in the future.
From a partner site
10/10 Excellent
Jose R.
8 Sept 2021
The best vacation in my life
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very beautiful place to stay, it have everything that you need and is very good spot .... 2 minutes from Publix and 1 minutes from gastation 7 eleven .... Very close to Seaworld , Aquatica and more.... Really recommend it .....
Response from VrboOwner on 18 May 2022
Hi Jose,
Thank you for taking the time in letting us know that you enjoyed you had a great time staying in one of our homes. We'll continue to provide excellent experience to all our guest so that they'll have great experience just like you did. We look forward to having you again here at Casiola.
Verified review
6/10 Okay
Stephanie F.
12 Aug 2021
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
Love the place...NOT the management compant
We LOVE LOVE LOVE Vista Cay! We have stayed here for several years. The grounds are beautiful and the staff kind and courteous. This stay was not the same. This was our first experience with Casiola rentals instead of Millenium. The help center was never open. You had to email and wait for replies. They did not repair broken furniture or take care of ants and food crumbs left in the unit prior to our arrival. Disappointed in management. The unit was nice. Linens are provided. There are no bath mats for either bathroom. Furniture was nice and comfortable. I think the lack of employees due to COVID may have been part of the issue, but I expected more from a management company.
Stayed 7 nights in Aug 2021
Response from VrboOwner on 14 Sept 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Verified review
10/10 Excellent
Nicole M.
2 Aug 2021
Liked: Cleanliness, location, listing accuracy
Disliked: Communication
Property management
The emailing the property management co was a pain and having to wait for a call is even worse
Stayed 9 nights in Jul 2021
Response from VrboOwner on 14 Sept 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Verified review
10/10 Excellent
Verified traveller
11 Jul 2021
Liked: Cleanliness, property conditions & facilities, communication
Great location, clean and has comfortable beds! Will come again!
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
The resort was quite pleasant overall — but we were totally put off by the wasted space in the bathroom, strange vanity configuration and the dirty baseboards.
Stayed 4 nights in Jun 2021
Response from VrboOwner on 21 Oct 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
About the host
Hosted by Casiola vacation homes
Languages:
English, Spanish, Portuguese, Dutch
Premier Host
They consistently provide great experiences for their guests