We can wholeheartedly recommend this flat and the agency. Everything was well organised, from the booking process to the check-in and on-site support. Whenever we had any questions, we received a quick response by email. I’m sure someone would have been there in a flash if it had been necessary. Anyone looking for a lively holiday in Madeira who enjoys the colourful hustle and bustle of the city will be in good hands here. It’s a short walk into town, with restaurants just round the corner, and perhaps most importantly, it’s a great central location from which you can easily set off using public transport. A major advantage of the flat is its two levels. Sleep and relax downstairs, cook, eat and relax on the terrace upstairs. A real favourite spot. Madeira is a special place and we felt very much at home there.