Upon arrival, we found several burnt out light bulbs, dirty and rusted air vents, disastrous state of the furnace area (all that dust and mold coming into the house and affecting the air we breath - I developed a respiratory infection as a result), no frying pan but a rusted old skillet, sand in the pool - pool pump and heating broke down after three days and we lost 3 days of pool use as a result, dirty patio table + chairs that had not been cleaned, cobwebs all-around (not ones that form overnight but ones that have not been cleaned for a long time), missing panels in the vertical blinds, dirty and uncleaned furniture on the upstairs balcony (we never used it), dirty garage with old games tables etc, rusty BBQ that we never used, dead cockroaches in the kitchen and children's room. Several other issues but I shall stop here. All in all, a very disappointing vacation after having spent thousands of dollars in flights from several parts of Canada. I have rented properties in Florida many times over the past 30+ years and have always had a good experience with the property exactly as described. In this case, I think some of the photographs on the website are pretty old and does not reflect the current condition of many of the items. Having said all this, the cutlery, cookery etc was more than sufficient although the pots and pans are old and worn out and need to be replaced. Both Dawn and the Property Manager were responsive however I did not appreciate the immediate answers and justification by the Property Manager to every issue I raised. It felt like he thought he was dealing with someone (me) who was renting for the first time and had no idea of what this business was all about. Although we will not be returning nor recommending this property to any of our friends and connections, I think the owner can rectify all the issues without too much of an expense and I think it will bode well for her future clients. I recognize my feedback is contrary to feedback from many other guests but I say it the way I see it and my intention is that this feedback helps the owner to make the changes necessary to maintain her property well, beyond repainting. BTW: The two ensuite bathrooms were great (recently renovated - though in one of them the shower was very close to the side wall vs. centred and one actually had to stand sideways to take a shower). The third bathroom really needs to be renovated. The tub + tiles are old with mold. I have all current photos.