Arcade/Ping Pong/Private Pool and Spa/Onsite Cafe/Bar/Themed

Dear Billie, This review is very much appreciated and really warmed our hearts. Here at Florida Premier Rentals we’re a close-knit bunch and we handpick all our vacation rentals in Orlando, so when someone reviews a rental, we feel great. So glad that you enjoyed your vacation and we do hope that you’ll be back in touch next time you’re planning on visiting the sunshine state!

Your 'Absolutely Amazing' review has truly made our day! It's wonderful to know that our home served as the perfect backdrop for your family's incredible vacation. We're so pleased that everyone, from the youngest to the oldest, found something to enjoy. We appreciate you highlighting the cleanliness, proximity to Disney, and convenient delivery options. Thank you for sharing your experience! Florida Premier Rentals.

Thank you so much for the wonderful feedback. We are so pleased to hear that we were able to provide a comfortable and fully equipped home away from home so you could enjoy your vacation in comfort. We apologize for the frustration you experienced when explaining the directions to Uber drivers for accessing the property. We understand that clear instructions are essential for smooth transportation logistics. Your suggestion regarding providing explicit directions to Ride Share app drivers is valuable, and we appreciate your feedback. To address this issue and enhance the guest experience, we will take immediate action to create clear instructions for Ride Share drivers on how to enter our property. We will ensure that these instructions are easy to understand and readily available to share with future guests. Once again, we appreciate your feedback and apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay. Florida Premier Rentals

Dear Kimber, It’s always great to receive positive reviews here at Florida Premier Rentals and we’re grateful that you took the time out to let us know how your vacation rental was. We pride ourselves on ensuring you’re happy with your home from home. We hope to welcome you back to Florida soon and thanks again!

Dear Michael, This review is very much appreciated and really warmed our hearts. Here at Florida Premier Rentals we’re a close-knit bunch and we handpick all our vacation rentals in Orlando, so when someone reviews a rental, we feel great. So glad that you enjoyed your vacation and we do hope that you’ll be back in touch next time you’re planning on visiting the sunshine state!

Thank you for sharing your feedback. We truly value your input and the opportunity to address any concerns you may have. After receiving your email, we responded immediately to investigate the issue. Our team checked the pool heating system on the day of your report, and it was confirmed to be working correctly. Additionally, maintenance was dispatched to ensure everything was functioning as it should. We also wanted to clarify that for the spa, the jets need to run for approximately 30 minutes on the initial turn-on for the heat to fully engage, which may not have been immediately clear. It seems this might have contributed to the misunderstanding, and we sincerely apologize for any inconvenience this caused. During your stay, the Wi-Fi password was reset, and the updated information was promptly provided by our property care team. We also want to acknowledge that the busy holiday period can sometimes result in slightly slower response times than we aim for, but we were dedicated to addressing your concern as quickly as possible. Your comfort and satisfaction remain our top priorities, and we regret that this experience may not have met your expectations. We appreciate your understanding and hope to have the chance to welcome you back for a flawless stay in the future.