8/10 Good
Dore S.
11 May, 2025
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Great Condo but Unprofessional Manager
We were visiting Orange Beach for our son’s wedding. We invited some of his friends over for a 2-hour volleyball game on the beach. Everyone was from out of town so we had either picked them up from their hotel or they had Ubered to the condo. One person did have a rental car and parked in the lot. At no time did they come up to our condo but went straight through the resort gate to the beach never going into any other part of the resort . When it was time for them to leave they gathered in the parking lot waiting for their rides. The manager approached them and got very irate and told them they were trespassing and if they came back she would call the police. She also threatened to have cars towed. Mind you, these people were very kind and respectful quietly waiting for their rides. We were so embarrassed by the way they had been treated especially because they had come halfway across the country to honor my son at his wedding and acting very respectful. When I approached the manager to find out what the problem was she told me it was a private beach and accused me of organizing this behind her back?? I apologized for the one car that had been parked there for 2 hours that didn’t have a parking permit, but when I asked her why she couldn’t have shown some hospitality and just told these people in a kind way that next time they couldn’t walk through the gate to the public beach she was very rude to me as well. I called the owner after this incident and he was very apologetic
Dore S.
Stayed 6 nights in Apr 2025
