This rental was inaccurately listed as private and quiet. Voices and footsteps come through the floors and walls from the hours of 8:00am to 9:00pm, from adults walking and children running. The host's children use the "private" entrance to the unit as an area to play in. One afternoon, the host was standing on their deck directly above our entrance having a conversation with their neighbor who was on their own deck across from our entrance. We had to walk out between them. When we expressed to the hosts that we expected a quieter and private experience, they responded that they are allowed to live above their rental unit and didn't understand why VRBO advertises private and quiet rentals. I think this response says everything. We should have read the negative reviews more carefully.We contacted VRBO and attempted to cancel the booking to move elsewhere. They asked us to wait for 10 hours for the host to respond, which they didn't. We should have pressed at that point but were too busy with our activities to coordinate moving so we stayed.The fireplace was deactivated without any prior notice, there was no arrival binder, just a single-page water damaged printout, no collection of games as listed, no guestbook, no quiet, no privacy. The property was clean, but the overall feeling was one of being an intruder in someone else's living space.This was the first negative experience I've had with a short term rental and it will affect my future decision making.