Seagrove Highlands 2309 - 30A, Golf Cart Incl, Beach, Pool, Free Golf, Slps 8

Thank you for the great review. We're so glad you enjoyed the condo layout, the nearby pool, and the location for both beach access and local dining. It's wonderful to hear you loved having the golf cart and found the area quiet and family friendly. We appreciate your helpful notes about the advance notice for bikes and activities like golfing and Crab Island, as well as the golf cart key location. That kind of feedback helps us improve the information we share so future guests can plan even more easily. Your comments have been shared with our team for review. Thank you for staying with us. We're glad you love this area, and we would love to welcome you back again soon!

Thank you for the review! We appreciate your feedback and we'll share it with our team.

Thank you so much for the five stars, Elizabeth! Hosting you was a pleasure, and we look forward to seeing you again!

Thank you, Lori! We’re so glad to hear you found the condo clean, comfy, and perfectly located for beach time. We understand the multiple codes and vendors can be a bit much, and we truly appreciate your patience. While we wish we could simplify it all, some codes—like the gate and bike locks—are managed by the HOA and third-party vendors, so they're outside of our control. That said, we’re happy to hear our team was helpful along the way. We'd love the chance to host you again for another relaxing stay!

Thank you for the review, Linda. We appreciate the opportunity to respond. We provide all vacation information to our guests before arrival. After checking our correspondence history, we see you hadn't received the lock box code for the golf cart key. We do not issue this code until we have verified the required information from our guest, including IDs and insurance. We looked into the timeframes between when your complaints were made and when we addressed them. On the day of your arrival, there were ten hangers in each closet and we delivered extras upon your request that same day. During that visit, we also delivered extra blankets and changed out the light bulb that was out. We brought an extra gas can for the golf cart on the day after your arrival, although the golf cart had plenty of gas to last your entire stay. We have record of your phone calls with four separate employees, and we were very disheartened to hear how you spoke to our staff during each call. We're sorry if your experience was not what you were hoping for. However, we feel our team members addressed your concerns timely and professionally.