Experiencia excepcional: relájate en un tranquilo espacio ajardinado privado.
Exploración sin fin
Los huéspedes valoran positivamente la ubicación por su cercanía a monumentos y lugares de interés emblemáticos.
Descubre lugares de interés cercanos
Cerca de Coliseo José Miguel Agrelot
2 habitaciones1 baño6 huéspedes
Servicios populares
Aparcamiento en garaje disponible
Cocina
Lavadora
Aire acondicionado
Balcón
Wifi gratis
Echa un vistazo a la zona
San Juan, San Juan
Museo de Arte Contemporáneo de Puerto Rico
Place, Museo de Arte Contemporáneo de Puerto Rico
A 4 min a pie
Calle Loiza
Place, Calle Loiza
A 14 min a pie
Coliseo José Miguel Agrelot
Place, Coliseo José Miguel Agrelot
A 19 min a pie
San Juan (SJU-Aeropuerto Internacional Luis Muñoz Marín)
Airport, San Juan (SJU-Aeropuerto Internacional Luis Muñoz Marín)
A 9 min en coche
Habitaciones y camas
2 habitaciones (capacidad para 6 personas)
Dormitorio 1
1 cama de matrimonio
Dormitorio 2
1 cama de matrimonio grande
Salón 1
1 sofá cama doble
1 baño
Baño 1
Bañera · WC · Solo ducha
Otros espacios
Cocina
Oficina
Balcón
Número de salas de estar
Jardín
Acerca de este alojamiento
CS1 · King Bed Colonial 2BR w/FreeParking & Generator
Summary:
Casa Sagrado ✨🏛️
⚡💧 Resilient property with a full power generator and water backup system
📶 Fast Wi-Fi | 🅿️ Free parking & Laundry
A preserved colonial boutique hotel in the heart of San Juan, designed for comfort and resilience.
📍 Prime location:
🚶♂️ 5-minute walk to El Choliseo & Sagrado Corazón Train Station
🚗 5 minutes to La Placita
🚗 10 minutes to Old San Juan
🏖️ 10 minutes to the beach
Historic charm, modern reliability, and unbeatable access to the best of the city. 🌴✨
The Space:
Casa Sagrado #1 is a 2nd story walkup (no elevator) at the front of the building. It is a very comfortable 2 bedroom / 1 bath with spacious living room and kitchen/dining area. It is a resilient home with 100kw generator and over 1000gal of water cistern, with high speed optic fiber internet and a friendly staff ready to attend any needs.
Guest Access:
Guests have access to the entire unit and the shared balcony/patio in the back of the property. The best way to get around is by car or Uber/Taxi, although it is possible to walk to some destinations. The train station is very close by that goes all the way into Bayamón.
The Neighborhood:
Casa Sagrado is located on Sagrado Corazon Avenue very close to the Train Station, a CVS, and Sagrado Corazon University. It's a mostly residential area with a mix of single family and multi family homes along with some Condominiums. Sagrado Corazon Avenue connects Hato Rey to Santurce from South to North so there is some vehicular traffic in the area, but being a one lane street it is rather quiet.
Other Things to Note:
Casa Sagrado has a total of 8 units that can host a total of 30 guests, so there will be other guests in the building and area, but you could also rent multiple units if you have a larger group.
-All communication must be on the AirBnB message thread of a confirmed reservation. You must download the app on your phone for all messages to display correctly. Please note I have 40 listings so this is crucial to offer the best service. This will allow me to address questions quickly as the platform identifies you immediately.
-Please note that Puerto Rico is on Atlantic Standard Time when you need to get in touch with me. If it is off hours, please allow some time for a response or search in the Listing Details and/or AirBnB message thread for the answer to your question.
-No 3rd party bookings are allowed. The person that books must be present at all times. No information will be shared with anyone other than the person that booked the reservation. If not followed your reservation may be canceled at anytime.
-No early check in or late check out. If you wish to check in earlier please book the previous night, and if you wish to check out later please book the following night if available. There are many restaurants near the airport and/or the properties where you can enjoy a meal or a drink in while waiting. You could also visit the Mall of San Juan just across from SJU Airport or Plaza Las Americas which is the largest mall in San Juan. Alternatively, you could leave your luggage at Hold my Bags – We keep your bags so you can keep going.
-Puerto Rico’s infrastructure suffers from spontaneous outages. That being said-power, water and internet may suffer an outage during your stay. If it is essential that you have these services uninterrupted be sure to book one of the listings that has a generator; otherwise, I recommend booking a hotel. No refunds will be granted for power, water or internet outages.
-Some listings have fees depending on the amount of guests to account for additional expenditures with the increased amount of guests. If you do not book for the correct amount of guests your reservation may be canceled at anytime.
-We also certain amenities per the amount of nights and guests. If you do not put the correct amount of guests you may be missing some of these for your stay.
-We provide paper towel and toilet paper for your arrival and a few days after. If these run out guests must buy their own.
-Payment processing is handled by AirBnB, so all inquiries must be directed to them including partial payments, payment dates, etc.
Interaction with Guests:
I do not live on the property, but am readily available via AirBnB messages.
Añade las fechas para ver los precios
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Este alojamiento está gestionado por un propietario particular (es decir, una parte que no actúa dentro de su mercado, negocio o profesión). No se aplicará la legislación de protección de consumidores de la UE a tu reserva, incluido el derecho de desistimiento. La política de cancelación establecida por el propietario particular cubrirá tu reserva.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Información sobre la zona
San Juan
Este apartamento se encuentra en Santurce, un barrio de San Juan. Centro de eventos DISTRITO T-Mobile y Centro comercial Plaza Las Américas son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a fantásticos parajes naturales como Playa del Condado y Playa de Isla Verde. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de Coliseo José Miguel Agrelot o Estadio Sixto Escobar.
Museo de Arte Contemporáneo de Puerto Rico - A 4 min a pie - 0.4 km
Calle Loiza - A 14 min a pie - 1.2 km
Coliseo José Miguel Agrelot - A 19 min a pie - 1.6 km
Centro de Bellas Artes Luis A. Ferré - A 2 min en coche - 1.8 km
Museo de Arte de Puerto Rico - A 3 min en coche - 2.1 km
Cómo moverse por la zona
Estación Sagrado Corazón: 7 min a pie
San Juan (SJU-Aeropuerto Internacional Luis Muñoz Marín): a 19 min en coche
Restaurantes
La Casita Blanca - A 8 min a pie
☕Abracadabra Counter Cafe☕ - A 12 min a pie
787 Coffee Co - A 12 min a pie
Pomarrosa Restaurante - Museo - A 16 min a pie
Buena Onda - A 17 min a pie
Preguntas frecuentes
¿En CS1 · King Bed Colonial 2BR w/FreeParking & Generator se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en CS1 · King Bed Colonial 2BR w/FreeParking & Generator?
A fecha de 5 de oct de 2026, los precios encontrados para una estancia de una noche y dos adultos en CS1 · King Bed Colonial 2BR w/FreeParking & Generator el 6 de oct de 2026 son de al menos 289 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en CS1 · King Bed Colonial 2BR w/FreeParking & Generator?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en CS1 · King Bed Colonial 2BR w/FreeParking & Generator?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en CS1 · King Bed Colonial 2BR w/FreeParking & Generator?
La salida se realiza a las 10:00.
¿Dónde se encuentra CS1 · King Bed Colonial 2BR w/FreeParking & Generator?
Este edificio de apartamentos de la zona de Santurce se sitúa a menos de 2 kilómetros de Museo de Arte Contemporáneo de Puerto Rico y Coliseo José Miguel Agrelot. Casino del Mar en La Concha Resort y Playa del Condado también están a menos de 5 kilómetros. Estación Sagrado Corazón está a 7 min a pie, mientras que Estación Hato Rey se encuentra a 17 min.
Comentarios
8,2
Muy bueno
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
15 comentarios de un total de 25 con una puntuación de 10 - Excelente
10 - Excelente
15
3 comentarios de un total de 25 con una puntuación de 8 - Bueno
8 - Bueno
3
3 comentarios de un total de 25 con una puntuación de 6 - Normal
6 - Normal
3
2 comentarios de un total de 25 con una puntuación de 4 - Mediocre
4 - Mediocre
2
2 comentarios de un total de 25 con una puntuación de 2 - Horrible
2 - Horrible
2
8,4/10
Limpieza
9,4/10
Llegada
8,6/10
Comunicación
8,0/10
Ubicación
8,4/10
Precisión del anuncio
Comentarios
Comentario verificado
10/10 Excelente
Phil L.
4 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great for our family!
Very nice and clean property with well-appointed kitchen perfect for our family of 4.
Se alojó 4 noches en julio de 2023
Respuesta de VrboOwner el 4 de ago de 2023
We are delighted to express our appreciation for your kind review. Your compliments regarding our property's cleanliness and well-appointed kitchen are truly valued. We are honored to have been able to accommodate your family of four in a manner that met your expectations.
As we continuously strive to provide exceptional experiences for all our guests, your feedback serves as an inspiration for our dedicated team. Should your travels bring you back to our area, we would be delighted to welcome you and your family once again.
Thank you for choosing us as your accommodation of choice, and please do not hesitate to reach out if there is anything else we can do to enhance your future stay.
Best regards,
Giancarlo
Comentario verificado
10/10 Excelente
James R.
5 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing place to stay in about 10 to 15 minutes away from airport
I definitely recommend it
Se alojó 9 noches en enero de 2023
Respuesta de VrboOwner el 10 de jul de 2023
Thank you for your feedback! We're thrilled to hear that you had an amazing stay at our place. It's great that our location, being just 10 to 15 minutes away from the airport, was convenient for you. We appreciate your kind words and hope to have the opportunity to host you again in the future!
Comentario verificado
10/10 Excelente
Marlene C.
29 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Clean, cute house
It was clean and had a driveway to park in which is good because the streets are narrow. I would stay there again
Se alojó 3 noches en marzo de 2023
Respuesta de VrboOwner el 10 de jul de 2023
Thank you for your feedback! We're glad to hear that you found our property clean and appreciated the convenience of having a driveway for parking, especially in areas with narrow streets. We're delighted that you had a positive experience and would consider staying with us again. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future!
Comentario verificado
10/10 Excelente
Manuel G.
15 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location and great service
The location is great, very centrally located. The spaces are always very clean and neatly organized. Great communication with property management.
Se alojó 4 noches en agosto de 2023
Respuesta de VrboOwner el 15 de ago de 2023
We sincerely appreciate your positive feedback. We take pride in our central location, the cleanliness and organization of our spaces, and our effective communication with property management. Your kind words motivate us to continue providing the best experience for our valued guests. Thank you for taking the time to share your thoughts, and we look forward to welcoming you back in the future.
Comentario verificado
8/10 Bueno
Viajero verificado
17 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay!
Booked this for a girls trip and was very satisfied! Clean property with a great upstairs patio area and plenty of space to enjoy inside. AC works wonders and we enjoyed some cozy nights in. There was some construction, but that could be expected after hurricane season. Overall, this was a great stay!
Se alojó 7 noches en mayo de 2023
Respuesta de VrboOwner el 10 de jul de 2023
Thank you for sharing your feedback about your girls' trip! We're thrilled to hear that you were satisfied with your stay. It's wonderful that you found the property clean and enjoyed the great upstairs patio area, as well as the ample space inside. We're glad the AC provided a comfortable atmosphere, and it's understandable that there might be some construction following hurricane season. We appreciate your understanding and are delighted that you had a great overall experience. Thank you for choosing our property, and we hope to host you again in the future!
Comentario verificado
10/10 Excelente
Lynda V.
17 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
City escape
Beautiful property. Very comfortable accommodations. Very attentive property manager
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 10 de jul de 2023
Thank you for your feedback! We're delighted to hear that you found our property beautiful and the accommodations comfortable. It's wonderful to know that our property manager provided attentive service during your stay. We strive to create a pleasant experience for our guests, and your satisfaction is our priority. We appreciate your kind words and hope to have the opportunity to host you again in the future!
Comentario verificado
10/10 Excelente
Leonardo M.
1 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home
Nice and clean, easy to get to, Giancarlo the host very attentive to any requests or questions. Mostly 10 minutes away from any land marks like El Morro, El Escambrón, El Capitolio and Condado. Overall a nice place to stay
Se alojó 2 noches en julio de 2023
Respuesta de VrboOwner el 1 de ago de 2023
I'm glad to hear that you had a nice and clean stay at the place! It's great that Giancarlo, the host, was attentive and responsive to your requests and questions. The convenient location, being just around 10 minutes away from landmarks like El Morro, El Escambrón, El Capitolio, and Condado, must have made exploring the area much easier. If you have any more comments or questions, feel free to share!
Comentario verificado
10/10 Excelente
Corey H.
16 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Satisfied customer
The room was really nice and clean with great air and a nice patio in the back.
Se alojó 4 noches en julio de 2023
Respuesta de VrboOwner el 23 de jul de 2023
Dear Corey,
Thank you so much for your wonderful review and for choosing to stay at Casa Sagrado. We are thrilled to hear that you had a great experience during your time with us.
We're delighted that the room was to your liking, and it's fantastic to know that you found it nice, clean, and with great air quality. We take pride in providing a comfortable and enjoyable atmosphere for our guests, and your feedback reassures us that we're on the right track.
We're also glad that you had the opportunity to relax and enjoy the nice patio in the back. It's always a pleasure to offer spaces where our guests can unwind and make the most of their stay.
Thank you once again for your kind words and for recommending Casa Sagrado. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Giancarlo
Casa Sagrado Management
Comentario verificado
10/10 Excelente
Chris M.
15 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
2 bedrooms appartement right between SJU and the old San Juan
Nice 2 bedrooms appartement on a busy yet friendly street.
15 min from SJU and viejo San Juan.
Clean and well maintained.
Se alojó 3 noches en abril de 2024
Respuesta de VrboOwner el 5 de jun de 2024
Thank you for your review! We're glad to hear that you enjoyed our 2-bedroom apartment and found the street busy yet friendly. It's great to know that our location was convenient for you, being 15 minutes from SJU and Viejo San Juan. We appreciate your feedback on the cleanliness and maintenance of the apartment. We hope to host you again in the future!
Comentario verificado
10/10 Excelente
Harvey P.
17 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Can't Wait To Come Back!!!!
It was Great, staying here while we were in San Juan, PR. My wife and I can't wait to go back. And I will hope we can soon. Choose this property would a great choice for you and your family. And if you don't, then We Will!!!
Se alojó 2 noches en noviembre de 2022
Respuesta de VrboOwner el 10 de jul de 2023
Thank you so much for your enthusiastic feedback! We're delighted to hear that you had a great experience staying at our property in San Juan, PR. It's wonderful that you and your wife enjoyed your time there and are already looking forward to returning. We appreciate your recommendation to other families and your intention to choose our property again. We can't wait to welcome you back when the time comes!
Comentario verificado
10/10 Excelente
Tracy M.
23 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
As advertised
Great apartment style VRBO. Loud traffic in front bedroom as warned, but no other issues at all. Host was very proactive.
Se alojó 2 noches en febrero de 2024
Respuesta de VrboOwner el 25 de jul de 2024
Thank you for your review! I’m glad to hear that you enjoyed the apartment and found the host proactive. I appreciate your understanding about the traffic noise in the front bedroom. If you have any other feedback or need assistance during future stays, I’m here to help.
Best regards,
Giancarlo
Comentario verificado
10/10 Excelente
Lisa R.
10 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very pleasant stay. Will return!
It's a great location ( In the center of everything you might want to do ). There were some unexpected issues, but Giancarlo was very quick to respond to my concerns and taking care of the issues. Claudia was also great at handling our concerns. She went out of her way and picked up some items that she felt we might need.We will be returning. Nice place, great location, reasonably priced , great hospitality.
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 10 de jul de 2023
Thank you for sharing your feedback! We're delighted to hear that you found the location of our property great, as it is conveniently situated in the center of various activities. We apologize for any unexpected issues you encountered during your stay, but we're glad that Giancarlo and Claudia were quick to respond to your concerns and address them promptly. It's wonderful to know that Claudia went out of her way to provide additional items you might need.
We appreciate your kind words about the property being nice, reasonably priced, and offering great hospitality. We're thrilled to hear that you had a positive experience overall and that you plan to return. We look forward to hosting you again and providing another enjoyable stay. Thank you for choosing our property!
Comentario verificado
8/10 Bueno
Kallie T.
15 de sept de 2023
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Very nice stay
The property is very nice and in a good location. The kitchen had all the basic supplies needed to prepare meals. The host was responsive until I asked about the hot water. Beware the hot water is hit or miss, some days we had hot water some days we did not. I believe the water heater is solar powered, so expect accordingly with the weather. The traffic is very loud in the mornings. I would stay here again.
Se alojó 8 noches en septiembre de 2023
Respuesta de VrboOwner el 15 de sept de 2023
Thank you for sharing your feedback about the property. It's great to hear that you found the location and basic kitchen supplies satisfactory. Your mention of the hot water and its dependency on weather conditions is valuable information for potential future guests. We appreciate your input regarding the noise from traffic in the mornings. Despite these minor concerns, we're pleased to know that you would consider staying here again. Your feedback helps us improve our guests' experiences, and we look forward to welcoming you back in the future.
Comentario verificado
10/10 Excelente
Alexis H.
29 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very clean and homey
The property was exactly as posted! So cute and very clean. Highly recommend. The inly issudle we had was figuring out the bidet. There wasnt any toilet paper provided and ot was a bit confusing. But it was incredible and very homey
Se alojó 4 noches en agosto de 2023
Respuesta de VrboOwner el 30 de ago de 2023
I'm glad to hear that you found the property to be as advertised and enjoyed your stay. It's great that you found it cute, clean, and homely. Thank you for the recommendation! I'm sorry to hear about the bidet confusion and the toilet paper issue. Your feedback is valuable and can help the host improve the guest experience.
Comentario verificado
10/10 Excelente
Kenyatta C.
7 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Comfort of home
Very clean organized. Love to tmstsu here again. Close to everything. The information is accurate on the listening. Listing Owner was very corporative because my flight was delayed the flight headed to Puerto Rico was terrible. I missed a day of my trip with the villa. Very comfortable. Will diffidently stay here again and save this property in my favorites
Se alojó 4 noches en febrero de 2023
Respuesta de VrboOwner el 22 de jun de 2023
Saludos,gracias por escoger a Casa Sagrado como su hospedaje, esperamos que vuelvan pronto y aquí estaré para dar lo mejor de mi.
Comentario verificado
6/10 Normal
Mike W.
31 de ene de 2024
Aspectos positivos: Limpieza, llegada y comunicación
Aspectos negativos: Ubicación
Noisy
Nice property. Good communication. But the street an neighborhood noise made it difficult to sleep.
We were in a two-bedroom unit on the front (#1), so perhaps other units were not as bad. We should have brought a sound generator, which another guest suggested.
Se alojó 14 noches en enero de 2024
Respuesta de VrboOwner el 31 de ene de 2024
Thank you for your feedback. We appreciate your positive remarks about our property and communication. We apologize for the inconvenience caused by street and neighborhood noise during your stay in unit #1. Your suggestion regarding a sound generator is valuable, and we'll consider incorporating it into our amenities to enhance future guests' experiences. We hope to welcome you back and provide a more peaceful stay next time.
Comentario verificado
10/10 Excelente
Richard P.
26 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The same as my last review
I rented two properties in the villas, and all I can say is. The property itself was immaculate. It has an old-school Spanish, feel all the modern upkeep and features that you need to make your stay more enjoyable. I had absolutely zero problems coming from a person who usually stay someplace in. There is always some type of issue I was more than satisfied, beyond satisfied in fact
Se alojó 5 noches en julio de 2023
Respuesta de VrboOwner el 27 de jul de 2023
Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay at the villas. We take great pride in maintaining the properties and providing a seamless experience for our guests. Your satisfaction is our ultimate goal, and we are thrilled that you had such a positive and problem-free stay. We look forward to welcoming you back in the future for another enjoyable experience. Should you need anything else, please don't hesitate to contact us. Thank you once again for your kind words!
Comentario verificado
10/10 Excelente
Arthur R.
5 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect city location and great old building.
We stayed for a week at the Sagrado Corazón apartment. We had the two bedroom apartment which was very comfortable for our group. The living area was air conditioned which is a perk for PR. The kitchen was equipped with stovetop, microwave and fridge.
The air conditioning has individual settings for bedrooms and living room.
The location made it easy to get to OSJ, the Santurce Art district or highway.
Received detailed instructions for location and use. Be patient with the water it is warm at best but doable.
We are considering coming back here in our next stay in PR.
Se alojó 7 noches en febrero de 2024
Respuesta de VrboOwner el 25 de jul de 2024
Thank you for your detailed review! I’m glad to hear that the Sagrado Corazón apartment was comfortable for your group and that you enjoyed the amenities, including the air conditioning and well-equipped kitchen. It’s great that the location was convenient for exploring Old San Juan and the Santurce Art district. I appreciate the feedback on the water temperature and will keep that in mind. I’d be delighted to welcome you back on your next stay in PR!
Comentario verificado
4/10 Mediocre
Holly C.
1 de jul de 2023
Aspectos positivos: Llegada
Aspectos negativos: Limpieza y precisión del anuncio
Toenail in the bed
The owner likes communication through the platform but doesn’t read it I guess. We sent several messages about check out and the conditions we found and it was ignored? No response or multiples of the same question never addressing the issues. There were expected things like broken blinds and then unexpected things like previous guests toenails in the bedroom.
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 9 de jul de 2023
Dear Holly,
Thank you for bringing this matter to my attention. I apologize for any inconvenience caused by the lack of response regarding your messages about the check-out conditions and issues you encountered during your stay.
I understand your frustration, and I assure you that we take guest feedback seriously. I will personally investigate the matter to understand why your messages were not addressed promptly and appropriately. Rest assured, we strive to provide a high level of service, and your concerns will be addressed.
Regarding the broken blinds and the unexpected presence of previous guests' toenails in the bedroom, I apologize for the lack of attention to detail in the cleanliness and maintenance of the accommodation. This is certainly not up to our standards, and I will ensure that immediate action is taken to rectify these issues.
Once again, I apologize for any inconvenience caused and appreciate your patience. If there is anything else you would like to bring to my attention or any further assistance you require, please don't hesitate to let me know.
Best regards,
Giancarlo Natale
Comentario verificado
2/10 Horrible
Isaias M.
14 de dic de 2023
Aspectos positivos: Llegada
Aspectos negativos: Limpieza, comunicación, ubicación y precisión del anuncio
Not what was expected, horrible!
The outside look is all that was ok with property, the neighbors were up all night talking and yelling! There were gun shots nearby! Felt like we were staying in the middle of Times Square with all the horns and racing allll night! The shower was freezing cold it only cost maybe $60 to buy a water heater that plugs right in! The bathroom was old and not kept well with holes in walls. The coffee maker had mold in it. The “fresh towels” were dirty with blonde hair, we al have brown and black hair! After we told the owner he never came to replace the towel instead asked if we wanted replacement we said yes and he said there are other towels in the rooms. Needless to say we had to purchase towels! Someone parked in the spot he gave us, we messaged him and he never responded. We will never recommend this place and will stay farrr away from it.
Se alojó 8 noches en noviembre de 2023
Respuesta de VrboOwner el 18 de dic de 2023
Dear guest,
As you can see this unit is one of the best units in the house with parking guaranteed, full generator, water tanker and is by far the most resilient house in the area. This house was built in 1902 a d is a Colonial house protected by the Cultural Institute of Puerto Rico by that means that the colonial tiles in the bathroom and in the floors cannot be touched. In case you see a “dirty towel” we put 2 towels per guest in all of the units so if you don't feel comfortable with a towel you are free to grab another one from the extra towels closet. This house is in the heart of San Juan and traffic noise is common, if you read the instruction I particularly mention this in the additional Information tab. We appreciate your feedback and apologize for the inconveniences you experienced during your stay. We take your concerns seriously and will address them promptly to improve the overall experience for our guests. Thank you for bringing these issues to our attention.
Best regards,
Giancarlo Natale
Comentario verificado
4/10 Mediocre
Luana W.
23 de nov de 2022
Aspectos positivos: Ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación
Do not recommend
Check in: We arrived over 1 hour after check in starts and the door was open and the home owner was still cleaning. Lost points for the fact she was extremely rude and brushed us off until she realized we also spoke Spanish. The owner said she thought we were checking in the next day.
Amenities: The shared patio is beautiful but opening the gates to get there is a nightmare. The water in the shower basically drips and hardly heats up. The host was not responsive to this issue but messaged me hours later asking what time we were checking out - completely ignoring the water issue. We woke up the day after we checked in covered in bug bites so I would recommend checking for bugs before your stay. The bed was however very comfortable, the host left us beer in the fridge and plenty of towels.
Location: Good location, accessible to Old San Juan, condado beach, la placita. Parking in front of unit. Street noise did not bother us while we stayed there.
Overall: 2 stars simply because of location/parking but I would not recommend staying here.
Se alojó 4 noches en noviembre de 2022
Respuesta de VrboOwner el 10 de jul de 2023
Thank you for sharing your feedback regarding your recent stay. We apologize for the inconveniences and issues you encountered during your check-in and throughout your stay. We take your concerns seriously and will address them with the host to ensure improvements are made.
We understand your frustration with the delayed check-in and the host's initial rudeness, which is certainly not the level of service we strive to provide. We apologize for any discomfort caused. Additionally, we apologize for the inconvenience you experienced with the shower water pressure and temperature, as well as the lack of responsiveness from the host regarding this matter.
Regarding the bug bites, we take cleanliness and pest control seriously and will investigate and address this issue promptly. We apologize for any discomfort this may have caused.
We appreciate your positive note about the comfortable bed, the beer in the fridge, and the ample supply of towels. We're also glad to hear that the location and parking worked well for you.
Your feedback is valuable to us, and we will use it to improve the experience for future guests. We apologize for not meeting your expectations and appreciate you taking the time to provide us with this feedback.
Comentario verificado
8/10 Bueno
Cynthia S.
9 de jun de 2026
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Nice size space. The walls are paper thin and it’s located on a busy road. If you are a light sleeper bring ear plugs.
Se alojó 6 noches en junio de 2026
Comentario verificado
6/10 Normal
Paula C.
2 de ene de 2023
Aspectos positivos: Llegada
Aspectos negativos: Limpieza, ubicación y precisión del anuncio
Nice apartment
The location is good, the street is busy. There are a lot of noise from neighbors, cars, and airplanes.
Regarding the apartment is comfortable and reasonably clean. You have all the basics. The bathroom could use some remodeling. The building exterior Is very nice. Off street parking is important and a plus. The interior could use some help to match the exterior. Personally I do not like IKEA’ s products quality and everything in there was from IKEA.
Se alojó 7 noches en diciembre de 2022
Respuesta de VrboOwner el 10 de jul de 2023
Dear Paula,
Thank you for your feedback regarding your stay. I'm glad to hear that you found the location convenient and the apartment reasonably clean and comfortable. It's also great to know that the building's exterior and off-street parking were positive aspects for you.
I understand your concern about the noise from neighbors, cars, and airplanes. While we cannot control external factors, we will consider implementing measures to minimize noise disturbances to enhance our guests' experience.
Regarding the interior of the apartment, we appreciate your feedback. We strive to provide a comfortable and pleasant environment for our guests, and your comments will be taken into account for future improvements. We will explore options beyond IKEA to offer a wider range of furnishing choices that align with different preferences and quality standards.
Thank you again for taking the time to provide your valuable feedback. We value your input and will use it to enhance the overall guest experience. If there is anything else you would like to share or any further assistance you require, please let us know.
Best regards,
Giancarlo
Comentario verificado
6/10 Normal
Paula C.
2 de ene de 2023
Aspectos positivos: Llegada
Aspectos negativos: Limpieza, ubicación y precisión del anuncio
Nice apartment
The location is good, the street is busy. There are a lot of noise from neighbors, cars, and airplanes.
Regarding the apartment is comfortable and reasonably clean. You have all the basics. The bathroom could use some remodeling. The building exterior Is very nice. Off street parking is important and a plus. The interior could use some help to match the exterior. Personally I do not like IKEA’ s products quality and everything in there was from IKEA.
Se alojó 7 noches en diciembre de 2022
Comentario verificado
2/10 Horrible
Corinne R.
1 de jul de 2026
Aspectos positivos: Llegada
Aspectos negativos: Limpieza y precisión del anuncio
Se alojó 4 noches en mayo de 2026
Acerca de su propietario/a
Propietario/a: Giancarlo Natale
Idiomas:
Inglés, Español
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.