6/10 Normal
Christine T.
1 de sept de 2025
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza
When we checked in Monday afternoon we were disappointed with the condition of the house. The house is in a great location & has many positive qualities however, the kitchen cabinets were dirty- some had hand prints & food splattered on them. The garbage pail under the sink did not have a liner & there was all spilled food in that. I needed to wipe down & disinfect the kitchen to feel comfortable during our stay. It just looked dirty not how you would expect to enter a rental house. The other issue we had which was a Big one was the carpeted floors in the house. The LR area rug had a big rip in the corner & it also had stains on it. Along with a few big stains on the area carpet in the DR. These stains looked like dog pee. The floors themselves weren’t vacuumed very well & were a bit sandy. The stairs leading upstairs were very dirty & every room upstairs & the hallway all had been stained with dog pee. It looked as if someone tried to clean some of them with a bleach cleaner as they were bleached out. To say the floors were filthy is an understatement. We did not feel comfortable walking around the house without shoes. We also had a toddler & were very uneasy with her playing on the floor. When we checked in I did a basic cleaning to get it as good as I could where we would be more comfortable. Who wants to clean on their vacation. On Tues I reached out to the rental agent & they apologized. They did get a carpet cleaning co to come out 5pm Thurs however we were leaving on S
Christine T.
Se alojó 5 noches en agosto de 2025
