PERFECT RETREAT Pvt, Hot Tub, 2 Fireplaces, Outdoor Kitchen, Heated Pool

I don't usually argue with a guest assessment, but I must do so this time. My assistant who sets this house up and I talked specifically about the setup for this house before the guest arrival. Not only were amenities like bathroom tissue, shampoo, hand soap and bath soap, paper towels, and Kleenex left there, my assistant went back a second time to leave extra because this was a 5-day rental rather than a regular 2-3 day rental. The cleaner for this house is pretty meticulous, so I have trouble accepting the comments about cleanliness here. The renter is correct that that there is a crack in the glass of the stovetop. However, it is in such a spot that there is no danger whatsoever to the use. And perhaps most important, I make sure my telephone number and email address are easily accessible. I did not receive any notification about these issues during the guest stay. If I had, they would have been corrected immediately, as is my habit.