Shore Thing - 4BR/4.5BA, Private Pool

Your comments are very unwarranted and inaccurate. This brand new luxury property exceeds every standard for a vacation rental. All of the property in our portfolio of 25 vacation rentals consistently have 5 Star Rating..... We supply luxury bath linens is all 4 bathrooms including 4 oversize bath towels, 4 hand towels, 4 wash cloths and a bathmat. We supplied 16 each of these items, You had 11 guests. Not sure how there could be "not enough towels". All the towels are placed in the vanity under the sink.....Did you not see them??? In addition, we are available 24/7 and would have been happy to deliver additional towels as requested. The property features a dual system coffee maker. We even provide Starbucks pod for the K-Cup side of the machine. For sanitation reasons we do not provide coffee filters but upon request would have been happy to deliver them to the property. The property has of parking for 4 large vehicles in addition to a single car garage. Not sure how many vehicles you had at the property for 11 guests. The property is Pet Friendly, and we love to welcome our 4-legged friends to the beach. We charge a nonrefundable Pet Fee of $295 plus tax per dog. We have a strict cleaning and sanitation protocol anytime a dog has been a guest at once of your properties, thus a Pet Fee of $295. Bringing your dog was OPTIONAL. The property features 2 refrigerator/freezers. Not sure how much ice you consumed but the 2 should have been more than adequate for 11 guests.