The ‘Casa de Neti’ was unacceptable for several reasons:
The description of the property as “quiet and serene” is wildly untrue,
as Santa Teresa’s main drag is a mere few feet from the garden wall. It is a poorly-maintained narrow road with no sidewalk, only gravel and/or uneven ground at the edges. Vehicles of all kinds, especially trucks (used at many properties under construction next door & nearby) rumble over it most of the day and night. We were unable to sleep, much less relax as vacationers would, with the constant traffic noise.
The assumption that this property is even decent, not to mention safe is ridiculous. The counters in the kitchen are riddled with knive cuts (no doubt filled with mold) and the piece of junk stove is a joke! No towels in the kitchen or 2nd bathroom. Grout and acrylic edgings around tiles and faucets are partially missing, and none of the roller-type window coverings work. Maybe that’s intentional: when looking behind them, you are welcomed with nasty views that rival a city dump. There are odd, uneven steps from the kitchen to the second bedroom and to the living area. Even getting to the front door safely was a joke, as the so-called driveway had a flat piece of concrete protruding from the gravel and dirt. The piecé de resistance can be seen in the House Rules, which call for putting all ‘used’ toilet paper in the garbage can rather than the toilet!
I was looking forward to using the washer & dryer, as described, but was told instead that we should bag up our laundry for some lady to pick up every other day at our expense instead.
In their favor, the bed was extremely comfortable & the AC worked great.
The owners were friendly, especially when they realized we were unhappy. A vacation property should be completely self-contained, & ready to be used, with no need for us to interact with anyone.
We used VRBO for accommodations on our honeymoon in Kauai 2 years ago for 3 weeks, and were very pleased, even though it was expensive. The daily rate for ‘Casa de Neti’ was even more, so from the description we expected a very nice, safe, quiet property. Instead, we were handed a very poorly-maintained piece of junk.
