6/10 Normal
Shannon P.
2 de ene de 2026
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
We stayed for a week at this unit at Vistas on the Gulf while extended family stayed in five other units. The host was friendly, responsive, and easy to work with. The unit was visually clean, close to the elevator, and we appreciated the beach chairs, toys, and provided laundry and hand soap.Unfortunately, upon arrival there was a strong, persistent musty odor throughout the unit. Property staff confirmed the smell, but it could not be resolved during our stay. Possible causes were discussed, but the underlying issue remained, and the unit was uncomfortable to spend time in. Because of this, we spent most of our time in family members’ units, which were all beautifully decorated, and smelled normal.Additional concerns included a slanted main mattress that disrupted sleep, a rusted patio drying rack, stained drapes and lamps, broken blinds, missing or stained wall photos, and a sheet covering the couch that differed from listing photos and reduced the overall feel.The host did offer to release us from the reservation, but relocating mid-stay wasn’t practical. An odor treatment was offered but did not resolve the issue. While the host was kind and responsive, the unresolved odor and maintenance issues significantly impacted our stay.
Shannon P.
Se alojó 6 noches en diciembre de 2025
