1 habitación1 baño4 huéspedes64.5 metros cuadrados
Servicios populares
Piscina
Cocina
Se aceptan mascotas
Wifi gratis
Aire acondicionado
Servicios de lavandería
Habitaciones y camas
1 habitación (capacidad para 4 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 sofá cama doble
1 baño
Baño 1
WC · Solo ducha
Otros espacios
Porche o patio
Cocina
Minicocina
Balcón
Zona de juegos al aire libre
Jardín
Comedor
Acerca de este alojamiento
Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix.
Pointes North Inn es una de las exclusivas suites de condominios de Charlevoix que reservan como una habitación de hotel. Reserve para la privacidad del condominio, quédese por la hospitalidad.
Este hermoso condominio tiene una cama king-size con un sofá cama Queen en la sala de estar. El baño tiene un plan de ducha abierto y lujosos azulejos. El área de la sala de estar tiene una pequeña cocina con una pequeña nevera, cafetera y microondas junto a una mesa para cuatro personas. También en el área de la sala de estar, hay un sofá cama doble con una cómoda silla para sentarse junto a la chimenea. La televisión por cable está en la sala de estar y dormitorios. Al lado de la sala de estar, hay un espacio proyectado en el patio con capacidad para cuatro.
Pointes North Inn cuenta con Wi-Fi de alta velocidad en todo el edificio y lavandería que funciona con monedas en el segundo piso. En la zona del vestíbulo, hay asientos para el desayuno continental con vistas a la piscina climatizada interior / exterior. La sección interior de la piscina está abierta todo el año, mientras que la sección exterior está cerrada de octubre a mayo.
Todo esto, a tiro de piedra del centro de Charlevoix el Hermoso.
Añade las fechas para ver los precios
Alojamientos similares
¿Por qué alquilar una habitación, cuando puede quedarse en una suite en el centro de Charlevoix?
¿Por qué alquilar una habitación, cuando puede quedarse en una suite en el centro de Charlevoix?
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Charlevoix
Este piso se encuentra en Charlevoix, en el centro. Acércate a Beaver Island Boat Company Ferry Terminal y Área recreativa de Mt. McSauba si buscas unas vacaciones activas, aunque para apreciar la belleza natural de la región lo mejor es visitar Lago Míchigan o Boulder Park Nature Preserve. Círculo de artes de Charlevoix y Artform Fabricating también merecen la pena. Al estar junto a la montaña, podrás acercarte y disfrutar del esquí, o probar actividades al aire libre como el descenso en trineo o el patinaje sobre hielo.
Charlevoix, MI
Qué hay en los alrededores
Círculo de artes de Charlevoix - A 3 min a pie - 0.3 km
Beaver Island Boat Company Ferry Terminal - A 3 min a pie - 0.3 km
Playa de Charlevoix - A 5 min a pie - 0.5 km
Mushroom House - A 7 min a pie - 0.6 km
Lake Charlevoix - A 16 min a pie - 1.4 km
Cómo moverse por la zona
Pellston, MI (PLN-A. Regional de Pellston): a 45 min en coche
Restaurantes
B.C. Pizza - A 3 min en coche
Harbor View Cafe - A 8 min a pie
McDonald's - A 3 min en coche
Charlevoix Dairy Grille - A 14 min a pie
JAX - A 2 min en coche
Preguntas frecuentes
¿En Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix. hay piscina?
Sí, este alojamiento cuenta con una piscina cubierta. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix.?
A fecha de 26 de mar de 2026, los precios encontrados para una estancia de una noche y dos adultos en Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix. el 6 de jun de 2026 son de al menos 139 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix. se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuál es el precio del aparcamiento en Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix.?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix.?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix.?
La salida se realiza a las 11:00.
¿Dónde se encuentra Acceso para discapacitados con atractivo de lujo en el centro de Charlevoix.?
En pleno corazón de Charlevoix, este edificio de condominios se encuentra a pocos pasos de Beaver Island Boat Company Ferry Terminal y Lago Míchigan. Playa de Charlevoix y Galería North Seas también están a cinco minutos.
Comentarios
9,2
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
60 comentarios de un total de 83 con una puntuación de 10 - Excelente
10 - Excelente
60
14 comentarios de un total de 83 con una puntuación de 8 - Bueno
8 - Bueno
14
4 comentarios de un total de 83 con una puntuación de 6 - Normal
6 - Normal
4
4 comentarios de un total de 83 con una puntuación de 4 - Mediocre
4 - Mediocre
4
1 comentarios de un total de 83 con una puntuación de 2 - Horrible
2 - Horrible
1
9,4/10
Limpieza
10/10
Servicios
9,6/10
Instalaciones y estado del alojamiento
9,6/10
Llegada
9,8/10
Comunicación
10/10
Ubicación
9,4/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Elaine S.
4 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location!
Elaine S.
Se alojó 2 noches en agosto de 2025
Respuesta de VrboOwner el 18 de sept de 2025
Thank you so much for your five-star review of Pointes North Inn, Suite 101. We’re delighted to hear that you enjoyed your stay and that the location stood out as a highlight. At Northern Michigan Escapes, we are proud to manage vacation rentals that combine comfort, convenience, and the unique charm of Northern Michigan, and it’s wonderful to know that Suite 101 met your expectations.
The location of Pointes North Inn truly is one of its best features. Nestled right in the heart of downtown Charlevoix, this property is just steps away from Round Lake, the Pine River Channel, and the iconic Charlevoix drawbridge. Guests love being able to walk to boutique shops, art galleries, coffee houses, and local restaurants, as well as enjoy Lake Michigan beaches, the marina, and evening sunsets at the pier—all without needing to drive. Having everything right outside your door makes it an ideal spot for a Northern Michigan getaway.
Suite 101 itself offers the comfort and functionality that make Pointes North Inn such a favorite. Guests enjoy the condo-style layout, which often includes a private bedroom, living space, and kitchen amenities that allow for a true home-away-from-home feel. Many units also feature screened-in patios or balconies, giving guests a chance to relax outdoors while enjoying the fresh Charlevoix air and easy access to the town.
We also take pride in ensuring that each condo is expertly cleaned and well maintained by our housekeeping and property care teams. On-site free parking, easy check-in, and the support of our friendly staff add even more convenience, making your stay stress-free from start to finish.
Thank you again for your kind words and for highlighting what makes Pointes North Inn such a special place to stay. We’re thrilled that you found Suite 101 to be a great getaway spot, and we look forward to welcoming you back to Pointes North Inn and Northern Michigan Escapes for another memorable Charlevoix experience.
Verificado
10/10 Excelente
Joe P.
31 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great little get away spot for the 3 of us
Joe P.
Se alojó 2 noches en agosto de 2025
Respuesta de VrboOwner el 16 de sept de 2025
Thank you so much for your wonderful 10/10 review and for staying with us at Pointes North Inn, Suite 101, in downtown Charlevoix. We’re delighted to hear that you found it to be a great little getaway spot for the three of you. At Northern Michigan Escapes, we take pride in managing vacation rentals that provide both comfort and convenience while capturing the charm of Northern Michigan, and it’s wonderful to know that Suite 101 delivered exactly what you were looking for.
The location of Pointes North Inn is truly one of its best features. Being right in the heart of Charlevoix means you’re just steps from Lake Michigan beaches, Round Lake, the marina, and the iconic Charlevoix drawbridge. Guests love being able to stroll downtown to explore boutique shops, art galleries, coffee houses, and popular restaurants, all without needing to drive. It’s the perfect place to enjoy everything the town has to offer, whether you’re in Charlevoix for a quick weekend or a longer Northern Michigan escape.
Suite 101 itself provides the thoughtful touches that make a stay more comfortable than a standard hotel room. With a private bedroom, living space, kitchen amenities, and often a screened-in patio, guests have the flexibility to prepare meals, relax, and feel right at home. The condo-style setup makes it an excellent choice for small groups or families like yours who appreciate extra space while still being close to the action.
We’re also pleased that you found this unit to be a perfect fit for your group of three. Cleanliness, comfort, and convenience are our top priorities, and our housekeeping and property care teams work diligently to ensure every condo is welcoming and ready for arrival.
Thank you again for your glowing review and for highlighting what made your stay so enjoyable. We look forward to welcoming you back to Pointes North Inn and Northern Michigan Escapes for another memorable Charlevoix getaway!
Verificado
10/10 Excelente
Mary G.
26 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The bed was awesome- and I have a bad back and hip! Close to everything!
Mary G.
Se alojó 2 noches en octubre de 2025
Respuesta de VrboOwner el 10 de nov de 2025
Thank you so much for your perfect 10/10 review of Pointes North Inn, Suite 101! We’re thrilled to hear that you had such a wonderful stay and that the bed provided the comfort you needed—especially since you mentioned dealing with back and hip pain. At Northern Michigan Escapes, we know how important a good night’s rest is, and we’re delighted that our high-quality bedding and supportive mattresses helped make your stay relaxing and rejuvenating.
It’s also fantastic to know that you loved our unbeatable downtown Charlevoix location. Pointes North Inn is ideally situated just steps from Round Lake, the Pine River Channel, and the iconic drawbridge, offering easy access to the city’s boutique shops, art galleries, restaurants, and waterfront attractions. Guests particularly enjoy being able to walk to Lake Michigan’s beaches, catch a sunset from the pier, or enjoy local favorites like the Bridge Street Taproom and Villager Pub—all within minutes of their suite.
Suite 101, like all of our condos, is individually owned and professionally managed by Northern Michigan Escapes to ensure every guest enjoys a clean, comfortable, and well-maintained space. From the cozy living areas to the convenient amenities such as a full kitchen and screened-in patio, every detail is designed to make your stay as relaxing and convenient as possible.
We truly appreciate your kind words and are so glad that both the comfort of your suite and the prime location enhanced your experience. Guest satisfaction is always our top priority, and it’s rewarding to hear when guests leave feeling refreshed and eager to return.
Thank you again for choosing Northern Michigan Escapes and Pointes North Inn for your getaway. We can’t wait to welcome you back for another restful and memorable stay in beautiful downtown Charlevoix—where comfort, convenience, and Northern Michigan hospitality meet perfectly.
Verificado
10/10 Excelente
Raymond F.
7 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location,
Raymond F.
Se alojó 2 noches en mayo de 2025
Respuesta de VrboOwner el 24 de jun de 2025
Thank you for the five-star review! We're so glad you enjoyed the great location. We hope to welcome you back again soon!
Verificado
10/10 Excelente
Joseph
9 de jul de 2025
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Very close to downtown shopping, dining and Lake Michigan. Parking was easy and the screened in patio was nice for sitting in the morning and evening too.
Joseph
Se alojó 1 noche en julio de 2025
De un sitio asociado
10/10 Excelente
Giovanna G.
15 de sept de 2025
Well located
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great spot, well located with easy check in instructions
Giovanna G.
Respuesta de VrboOwner el 16 de sept de 2025
Thank you for sharing your experience at Pointes North Inn 101! We’re so glad to hear you found it to be a great spot with a convenient location. It’s also wonderful to know the check-in instructions were clear and made your arrival stress-free.
Guest feedback like yours is very valuable—it highlights both the ease of access and the benefits of staying in such a well-situated condo. We truly appreciate you taking the time to leave these comments and hope your stay was everything you were looking for. We’d love to welcome you back to Pointes North Inn for another comfortable and enjoyable visit.
Verificado
8/10 Bueno
David G.
5 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beaver Island Trip
It was everything we expected. Close to restaurant and the ferry to Beaver island was just across the street.
David G.
Se alojó 1 noche en mayo de 2025
Respuesta de VrboOwner el 19 de jun de 2025
Thank you for the great review! We're glad everything met your expectations and that you enjoyed the convenient location—especially being so close to restaurants and just steps from the Beaver Island ferry. We hope to welcome you back again soon!
Verificado
10/10 Excelente
Alexa E.
2 de ago de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location!
We had a great stay at Pointes North Inn! It was very clean & so close to downtown! We would definitely stay here again!
Alexa E.
Se alojó 7 noches en julio de 2020
Respuesta de VrboOwner el 22 de sept de 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great stay at Pointes North Inn and enjoyed the clean accommodations and convenient location close to downtown. We’d love to welcome you back for another stay in the future!
Verificado
10/10 Excelente
Deb B.
12 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
North Point Inn
Great clean place with a perfect location by town.
Deb B.
Se alojó 5 noches en julio de 2021
Respuesta de VrboOwner el 6 de ago de 2023
We love to hear this Deb! Thank you for your wonderful feedback. We hope to see you next season.
Sincerely,
The Staff at Northern Michigan Escapes
Verificado
10/10 Excelente
Stephanie S.
4 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location and clean place
This was a great Condo to stay at in Charlevoix. Great location for walking downtown and very clean condo. Loved the outdoor porch.
Stephanie S.
Se alojó 2 noches en octubre de 2024
Respuesta de VrboOwner el 18 de nov de 2024
Hi Stephanie,
Thank you for the 5-Star review! We are so glad you had a great stay with us in Charlevoix. We hope to see you again soon.
Sincerely,
NME
Verificado
10/10 Excelente
Bob W.
24 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Our stay
We had an enjoyable stay at Points North Inn
Bob W.
Se alojó 5 noches en julio de 2022
Respuesta de VrboOwner el 6 de ago de 2023
Thank you Bob for your 5-Star Review! We appreciate your feedback and we're so glad you enjoyed your stay. We hope to see you next season!
Sincerely,
Northern Michigan Escapes
Verificado
10/10 Excelente
Arnold M.
18 de may de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Enjoyed Our Stay
Good Value
Arnold M.
Se alojó 2 noches en mayo de 2022
Respuesta de VrboOwner el 6 de ago de 2023
Hi Arnold,
Thank you for the 5 Star review! We are so happy you enjoyed your stay with us and look forward to seeing you again soon!
Sincerely,
The Staff at Northern Michigan Escapes
Verificado
8/10 Bueno
Andrew J.
21 de sept de 2025
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Wate tap in bathroom leak ing reported to reception bathroom floor dirty
Andrew J.
Se alojó 2 noches en septiembre de 2025
Respuesta de VrboOwner el 5 de oct de 2025
Thank you for sharing your feedback about your stay in Pointes North Inn, Suite 109, and for rating us 8/10. We sincerely appreciate you taking the time to bring these details to our attention, as maintaining clean, comfortable, and well-maintained accommodations is one of our top priorities at Northern Michigan Escapes.
We’re very sorry to hear about the leaking bathroom tap and the cleanliness concern on the bathroom floor. Your comments have been shared directly with our property care and housekeeping teams to ensure both issues are immediately addressed. Our maintenance staff is available seven days a week to handle in-room repairs like plumbing leaks, and we always encourage guests to contact us at any time during their stay so we can resolve concerns quickly. We appreciate that you reported the issue to the front desk—guest communication is vital in helping us maintain the high standards we’re known for.
At Northern Michigan Escapes and Pointes North Inn, we strive to provide every guest with an exceptional experience, from spotless accommodations and responsive customer service to a convenient downtown Charlevoix location. Suite 109, like all of our units, offers easy access to local shops, restaurants, and the scenic Lake Michigan shoreline, making it an ideal choice for guests looking to enjoy everything the area has to offer.
We truly value your honest feedback and will use it to continue improving our property and service. Thank you again for staying with Northern Michigan Escapes and for highlighting areas where we can do better. We hope you’ll give us another opportunity to provide a seamless and fully satisfying experience during your next visit to Charlevoix.
Verificado
10/10 Excelente
Jim H.
14 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Summer get away
We had a great time. Love the area. Love the location - walking distance many things. Room was very clean and service was great.
Jim H.
Se alojó 4 noches en agosto de 2023
Respuesta de VrboOwner el 29 de ago de 2023
Hi Jim,
Thank you for the 5-Star review. We are so happy you had a great time staying with us. We hope to see you again for your next Summer Getaway!
Sincerely,
The Staff at Northern Michigan Escapes
De un sitio asociado
10/10 Excelente
Mary C.
19 de ago de 2024
Great summer vacation.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The staff and condo was wonderful cannot wait until October to return.
Mary C.
Respuesta de VrboOwner el 25 de ago de 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with both our staff and the condo. It’s fantastic to know that you’re already looking forward to your return in October. We can't wait to welcome you back for another great stay!
De un sitio asociado
10/10 Excelente
Mary C.
18 de ago de 2024
Great summer vacation.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The staff and condo was wonderful cannot wait until October to return.
Mary C.
Respuesta de VrboOwner el 26 de ago de 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with both our staff and the condo. It’s fantastic to know that you’re already looking forward to your return in October. We can't wait to welcome you back for another great stay!
De un sitio asociado
10/10 Excelente
14 de jun de 2023
Charlevoix Fun
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The stay was great & the location is perfect to walk the town.
Respuesta de VrboOwner el 6 de ago de 2023
Thank you Mary, for this 5-star review!!! Our location does make it easy to enjoy the downtown shops and restaurants. We hope you will visit us again!!
Sincerely,
Pointes North Inn Management
Verificado
10/10 Excelente
Sandra D.
2 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful place
The room was very welcoming, even providing treats in a cute bag for our dog, including bowls! The pool water was very warm. I enjoyed it very much
Sandra D.
Se alojó 1 noche en abril de 2022
Respuesta de VrboOwner el 23 de sept de 2024
Thank you so much for your wonderful review! We're thrilled to hear that you and your dog felt so welcome, and we're glad the treats and bowls were a hit. It’s great to know you enjoyed the warm pool as well. We’d love to welcome you back for another stay soon!
Verificado
8/10 Bueno
Dianna M.
25 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Mr. & Mrs. M.
Thank you for allowing dogs!
Dianna M.
Se alojó 2 noches en noviembre de 2023
Respuesta de VrboOwner el 17 de sept de 2024
You're very welcome! We're glad to hear you enjoyed bringing your dog along. We love being able to accommodate our guests and their furry friends. We hope to welcome you and your pup back again soon!
Verificado
10/10 Excelente
Nicole M.
24 de ago de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place and perfect location
This property was perfect. Just enough space for us and our 2 dogs. And the perfect location. I love just being able to walk out the front door and walk everywhere. Shops, restaurants and the beach etc. I would highly recommend it. The staff was super friendly as well.
Nicole M.
Se alojó 3 noches en agosto de 2021
Respuesta de VrboOwner el 6 de ago de 2023
Thank you Nicole for your kind review! We're so glad you and your fur babies enjoyed your stay in our Pointes North #101 Condo. We hope to see you next season with the pups.
Sincerely,
The Staff at Northern Michigan Escapes
Verificado
4/10 Mediocre
Conni K.
7 de sept de 2025
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza
Dark handicapped room. There were crumbs on the floor the dog kept trying to get at. Was not aware it was a handicapped room. Very loud due to major road just out the door. Bedroom was very hot to sleep in. No cooktop so had to go out to eat. Was nice to have the patio but you could not sit out there due to the noise. We paid for 2 nights but left the following morning. We were not comfortable in the room.
Conni K.
Se alojó 2 noches en septiembre de 2025
Respuesta de VrboOwner el 21 de sept de 2025
Thank you for taking the time to share your honest feedback about your stay at Pointes North Inn, Suite 101. While we are glad that you found value in having a patio space, we are truly sorry to hear that other aspects of your experience did not meet your expectations. At Northern Michigan Escapes, we aim to provide all guests with vacation rentals that are clean, comfortable, and enjoyable, and we regret that Suite 101 fell short for you.
We apologize for the cleanliness issue you encountered with crumbs on the floor. Our professional housekeeping team works hard to prepare each condo before arrival, and your comments will be shared directly with them to ensure greater attention to detail moving forward. Cleanliness is one of our top priorities, and we regret that this was not reflected during your visit.
We also understand your frustration about not being aware that the condo you booked was an ADA-accessible unit. While these units are designed to accommodate guests with mobility needs, they can feel different in layout or lighting compared to other suites. We’ll review our property descriptions and booking details to ensure this is communicated more clearly, so future guests are fully informed prior to arrival.
Noise from the nearby road is another concern we take seriously. While the property’s downtown Charlevoix location means guests are steps away from the drawbridge, Round Lake, Lake Michigan beaches, shops, restaurants, and coffee houses, it can sometimes come with increased activity and traffic sounds. Your feedback highlights the importance of making sure guests are aware of this balance between location convenience and occasional noise.
We also regret that the temperature in the bedroom was uncomfortable for you. Our team will review the HVAC functionality to ensure everything is operating properly so future guests can rest easily. Additionally, we understand that not having a cooktop in this particular suite impacted your plans. While some of our condos are equipped with full kitchens, others offer kitchenettes, and we will continue to refine how we present these details so that expectations are clear before booking.
We appreciate your candor and are genuinely sorry that you felt the need to depart early. Your feedback helps us improve both our properties and our communication with guests. While this experience was not what you had hoped for, we would love the chance to welcome you back to another suite at Pointes North Inn or one of our other Northern Michigan Escapes vacation rentals, where we are confident your stay would be more in line with the quality and comfort we strive to provide.
De un sitio asociado
10/10 Excelente
Carrie M.
19 de jun de 2024
Great location
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect location with a friendly staff. The facilities are a little worn but very serviceable. I plan on returning next year
Carrie M.
Respuesta de VrboOwner el 11 de ago de 2024
Carolyn,
Thank you for the honest review and we are glad to hear that the staff was friendly. I'm sorry we did not give you a 5 out of 5 on the cleaning I hope we can make you next stay with us a perfect experience.
Keith Stark
De un sitio asociado
8/10 Bueno
Elyse H.
21 de jun de 2025
GM
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our stay would have been fine but the GM was extremely rude on multiple occasions. The other staff were all great. She doesn't understand that her whole job is customer service. We will not be staying here again.
Elyse H.
Respuesta de VrboOwner el 22 de jun de 2025
Thank you for sharing your experience. We're truly sorry to hear that your interaction with the General Manager negatively impacted your stay. Providing excellent customer service is a top priority, and it's disappointing to learn that this standard was not met in your case. We’re glad to hear the rest of the staff made a positive impression, and we will be sure to share your feedback with the management team for further review. We appreciate your honesty and regret that we won’t have the opportunity to host you again.
Verificado
8/10 Bueno
DONALD C.
29 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very Good
Excellent lodging in regard to the facility. The location is not the best; it being situated on the main drag of the city with all the traffic noise.
DONALD C.
Se alojó 3 noches en agosto de 2023
Respuesta de VrboOwner el 13 de sept de 2023
Hi Donald,
Thank you for the review! We are glad you enjoyed your stay with us and the lodging wasn't the issue. Unfortunately we are not in control of the traffic noise, but do apologize if you experienced any inconveniences.
Sincerely,
The Staff at Northern Michigan Escapes
Verificado
8/10 Bueno
Joan R.
1 de ago de 2021
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Great location
excellent proximity to downtown Charlevoix. Easy walk to many amenities. Noise from upstairs loud at times. No WiFi the whole stay, otherwise amenities as expected. Bed and furniture comfortable, TV and appliances worked well.
Joan R.
Se alojó 4 noches en julio de 2021
Respuesta de VrboOwner el 17 de sept de 2024
Thank you for your feedback! We're delighted you enjoyed the convenient location and found the bed, furniture, TV, and appliances to your liking. We apologize for the noise from the upstairs unit and the WiFi issues during your stay. We’re currently working on resolving these concerns to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide an even better stay in the future.
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Propietario/a: Northern Michigan Escapes
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Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.