Game Room, Resort Perks! Family Gem 4 Mi to Disney

Thanks so much for the kind words. It’s always great to hear guests had such a positive experience. We put a lot of care into making the space comfortable and welcoming, so knowing it paid off means a lot. If there’s anything that stood out or anything we could improve, I’d love to hear it. Hope to see you again soon.

Thanks so much for the kind words! Really glad Rob got everything sorted quick—means a lot that he was helpful. Hope you enjoyed the rest of your stay. Come back anytime! 😊

From the owner: "Thank you for staying with us. We are glad we could accommodate you. Your 5 star review is appreciated!"

Hi William, thanks for sharing your feedback. After speaking with the homeowner, they wanted to provide some context about your experience:- The home is spacious at over 3,700 square feet, and we regularly update and maintain it to keep it welcoming for guests. Recent upgrades include new countertops, a resurfaced pool and heater, seven new smart TVs, and an array of Xbox games.- Touch-ups, including paint and other details, are completed as often as possible to keep the home in great condition despite frequent bookings.- We were not made aware of any broken lights during your stay, but our local manager is available to quickly resolve any concerns should guests need assistance during their stay.Thank you for your constructive feedback—it helps ensure ongoing improvements. The homeowner looks forward to the chance to host you again in the future!

From the owner: "Thank you for your 5 star review. Glad we were able to make this an enjoyable vacation for your families!"

Hi Alencar, we want our guests to feel comfortable and at ease when they arrive, so we take your feedback seriously. After sharing your concerns with the homeowner, they’d like to share the following:- A professional cleaning team prepares the home before each guest’s arrival, and we offered to send them back to address your concerns,but this offer was declined.- The home receives routine pest control, though Florida’s climate can sometimes result in occasional deceased pests appearing.- Linens are regularly sanitized and replaced as needed, and a post-departure inspection did not find widespread cleanliness issues beyondsome dust from recent remodeling.We regret that this stay didn’t meet your expectations and appreciate your feedback as we continue to improve.

Hi Asha, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We apologize for the inconvenience you encountered, unfortunately, the guests before your stay left quite a mess and our cleaning service was still present when you arrived delaying your check-in by 30 minutes. We don't want anything but the best for our guests and hope that the measures taken by Evolve made up for the inconvenience. - When you reached out about the hot water, we came to the property on more than one occasion and no issues were found and none have been reported since your stay. - The pool had been cleaned before your arrival, however, when you reported there was hair in the pool we immediately sent the pool service technician to address the issue but he had to return a second time as you would not exit the pool on his first visit to allow him full access to the pool. - We use professional photographers so we can be sure that our images accurately reflect our property and guests can decide before booking if our home and decor meet their expectations. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

From the Owner: "Thank you so much for taking the time to leave us a five star review. We strive to provide excellent service with reasonable prices. We hope you visit again!"