CASA JUSTO EN EL AGUA

Thank you for your thoughtful review! We're thrilled that you enjoyed the lake views and had a relaxing stay at the cottage. It was a pleasure hosting you, and we appreciate how respectful and easy you were to work with throughout your visit. We would love the opportunity to host you again in the future and wish you safe travels until then!

It was a pleasure having you and your family as guest thank you

Thank you for your review. We’re glad you enjoyed the cleanliness, lake views, fishing, and time on the water. We do want to note that, following your departure, we found several issues requiring additional attention, including damage to recently installed landscaping and freshly painted walls, as well as a missing Roku device. The Roku was ultimately returned by mail several days later after we contacted you. We chose not to charge you for the additional cleaning, repairs, or replacement of the affected items. We appreciate all feedback and ask that future guests please treat the property, landscaping, and surrounding lake environment with the same care and respect they would expect in their own home.

Thank you we look forward to seeing you in the future.

Thank you for your feedback. We’re glad you found us to be kind and accommodating, and we’d like to clarify a few points for future guests. Our listing clearly states that linens and towels are not provided and that there are no laundry facilities at the cottage. This information was also reiterated by phone and text prior to arrival. When there was confusion, we purchased linens for all three beds and provided them at no additional cost as a courtesy. The existing entrance and lake access have not changed. We are currently constructing additional exterior stairs on the opposite side of the cottage. These do not affect the existing entrance or the interior of the home and were unavailable while under construction. The neighboring boathouse construction is a separate project and is not part of the cottage rental. We would also like to clarify that during the stay, a loud verbal dispute involving the guests themselves occurred at the property. A neighboring resident contacted us because of the volume and concern that a young child nearby was hearing the disturbance. We personally came to the property to address the situation and ensure there were no further concerns. We appreciate all feedback and strive to communicate the property’s amenities, limitations, and expectations clearly so every guest can enjoy a comfortable and peaceful stay.

Thank you for staying with us we look forward to seeing u in the future.

Thank you

Thank you Nancy for staying with we look forward to seeing u again.

Cheryl it was lovely to meet you and your family thanks for the invite to Fort Myers …. I understand why you personally found the steps challenging especially if a person does not do steps on a daily but our steps are actually within code with handrails and are not steep my apologies you found them challenging, as planned we will see you in Florida and next here at the Lake.

Thank you for staying with us enjoy your fall Hope to see u again

Good Morning, Thank you for staying with us it was a pleasure having such a great quest....we look forward to seeing you in the near future....Happy rest of the summer!

Thank you it was amazing to watch u enjoy your time with your sisters, family time is so important, until we meet again thank u

THANK YOU FOR STAYING WITH US LOOKING FORWARD TO SEEING U IN THE NEAR FUTURE THANK YOU FOR THE GREAT REVIEW

We will take a survey of our previous guest and enhance our mattress conditions for our up coming session if needed.... We have used this new docking system all summer with no complains however, we are in contact with a local dock builder for the possibility of building a 8 by 40 pier for our guest to dock. After numerous text messages (over 30) and phone calls with this guess she booked her stay without informing VRBO/us about a pet. This guest came to the realization that we the owners live next door to the rental and this is when she informed us of the pet. We worked with her allowed the pet of a $75 pet fee. This guest was difficult to please to say the least however, we will not continue to take up your time with the negative aspects, except to say they cost us money during their stay. We have been in this business for 18 plus years We welcome pros and cons to improve your stay. We strive to make Keuka Lake a positive family experience and will continue to do so...please refer to our 5 Star Review for the last 18 years for your guidance.

Thank you hope to see u again in the future

Thank you it was great having u stay with us.....