Casa completa

Amazing Mountain Home with Meeting Room, Outdoor Pavilion, 16 Person Hot Tub

Galería de fotos de Amazing Mountain Home with Meeting Room, Outdoor Pavilion, 16 Person Hot Tub

Exterior
Exterior
Terraza o patio
Sala de reuniones
Sala de juegos

Opiniones

8.0 de 10,
Muy buena
9 habitaciones7+ baños30 personas418.1 metros cuadrados

Servicios principales

  • Estacionamiento disponible
  • Secadora
  • Lavadora
  • Tina de hidromasaje
  • Espacio al aire libre
  • Aire acondicionado

Explora la zona

Map
Pigeon Forge, Tennessee
  • Espectáculo y cena Dolly Parton's Stampede
    ‪2 min en auto‬
  • Recinto para eventos LeConte Center at Pigeon Forge
    ‪2 min en auto‬
  • Parque de atraciones The Island in Pigeon Forge
    ‪4 min en auto‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min en auto‬

Habitaciones y camas

9 habitaciones (para 30 personas)

Habitación 1

1 cama King

Habitación 2

1 cama King

Habitación 3

1 sofá cama matrimonial

Habitación 4

1 cama King

Habitación 5

1 cama King

Habitación 6

1 cama King

Habitación 7

1 cama King

Habitación 8

1 cama King

Habitación 9

2 camas Queen y 1 sofá cama matrimonial

Habitación 10

4 camas Queen

7 baños, 1 medio baño

Baño 1

Tina o regadera · Excusado

Baño 2

Tina o regadera · Excusado

Baño 3

Tina o regadera · Excusado

Baño 4

Excusado · Solo regadera

Baño 5

Excusado

Baño 6

Excusado · Solo regadera

Baño 7

Excusado · Solo regadera

Baño 8

Excusado · Solo regadera

Ambientes

Deck o patio
Cocina
Con balcón
Área de comedor independiente
Área de comedor

Información de la propiedad

Amazing Mountain Home with Meeting Room, Outdoor Pavilion, 16 Person Hot Tub

Looking for something special and unique for your group outing? Look no further! The Pillars was chosen given it's walking distance location to attractions in Pigeon Forge as well as for it's mountain views. Based on years of local rental experience, the building was custom remodeled to include the perfect mix of amenities for the ultimate vacation getaway.

*** The Pillars is located in Pigeon Forge and is walking distance to the Old Mill.

*** Please note that occupancy is limited to 30 guests

Prepare meals for your group in the large kitchen with plenty of counter space and all the appliances you will need to provide for your group. With bar seating and dining area your group can gather in the inside dining area or outside covered dining area (also with outdoor kitchen).

Watch movies in your private theater room on your 12 foot theater screen. The lower level theater area with podium can be used to enjoy movies and/or conduct a group gathering, presentation or meeting as each theater seat includes a desk.

Conveniently located in Pigeon Forge you are just minutes from all the attractions. There is so much to do at the cabin the kid may never want to leave. Enjoy a game of pool in the game room, play on a classic stand-up arcade game for it... play in the private outdoor splash pad (open April 15th to October 15th). Not enough? Relax in the 16 person hot tub and then finish the evening watching a movie outside in your covered living area with theater screen.

*** The Pillars is located in Pigeon Forge and is walking Distance to Restaurants and Shopping (including the Old Mill). ***
Sleeps 30 Guests - This cabin is limited to the Max Occupancy of 30 total guests.
7 King Bedrooms
2 Bunk Rooms
2 Sleeper Sofas
7 Full Bathrooms, 1 Half Bath
4 Fireplaces (1 outdoor, wood burning and gas)
Home Theater / Presentation Room with Theater Seating / Desks and Podium for Presentations
Theater / Presentation Seating for 24
It has 12 TVs and 2 movies screens
Mountain Views
City Views
Fully Paved access road and plenty of parking
1/2 Court Basketball
Sauna
Large 14 Person Hot Tub
Kids Outdoor Water Splash Pad Play Area (open April 15th to October 15th)
Outdoor Living Area with Outdoor Kitchen and Theater
Fire Table
Full Kitchen
Pool Table
Classic Arcade Game
2 Washers / 2

Bedroom and Sleeping Arrangements:
Main Level - Bedroom 1: King Bed - Sleeps 2
Main Level - Bedroom 2: King Bed - Sleeps 2
Main Level - Sitting Area: Queen Sleeper - Sleeps 2
Upper Level - Bedroom 3: King Bed - Sleeps 2
Upper Level - Bedroom 4: King Bed - Sleeps 2
Upper Level - Bedroom 5: King Bed - Sleeps 2
Upper Level - Bedroom 6: King Bed - Sleeps 2
Lower Level - Bedroom 7: King Bed - Sleeps 2
Lower Level - Bunk Room 1: Queen Bunk - Sleeps 4
Lower Level - Bunk Room 1: Queen Sleeper - Sleeps 2
Lower Level - Bunk Room 2: Queen Bunk - Sleeps 4
Lower Level - Bunk Room 2: Queen Bunk - Sleeps 4

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking my be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are not pantry items, spices, salt & pepper or coffee included - guests should bring these items.

Administrador de la propiedad

Elk Springs Resort Cabin Rentals
Anfitrión Premium

Agrega fechas para ver los precios

Servicios

Tina de hidromasaje
Cocina
Lavadora
Secadora
A/A
Área exterior

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 15:00
Edad mínima para rentar: 21
Hora límite del check-out: 10:00
default

Niños

Se permiten niños: edad mínima de 0 a 17 años
default

Eventos

No se permiten eventos
default

Mascotas

No se aceptan mascotas
default

Fumar

No se permite fumar

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad

Información de la zona

Pigeon Forge

Esta casa de vacaciones se encuentra en el campo y cerca de parques temáticos, en Pigeon Forge. La belleza natural de la zona puede apreciarse en Campo de béisbol The Ripken Experience y Parque Nacional de las Grandes Montañas Humeantes, mientras que Espectáculo y cena Dolly Parton's Stampede y Museo del Titanic son lugares culturales destacados. Parque acuático Dollywood's Splash Country y Dollywood son lugares increíbles que no te puedes perder. Disfruta de las montañas con lugares para esquiar, y aprovecha para practicar actividades como patinaje sobre hielo.
Sección del mapa
Pigeon Forge, Tennessee

Qué hay cerca

  • Antiguo molino - A 10 min a pie - 0.9 km
  • Espectáculo y cena Dolly Parton's Stampede - A 2 min en auto - 1.4 km
  • Recinto para eventos LeConte Center at Pigeon Forge - A 2 min en auto - 1.7 km
  • Dollywood - A 3 min en auto - 1.3 km
  • Parque de atraciones The Island in Pigeon Forge - A 4 min en auto - 3.4 km

Medios de transporte

  • Alcoa - Aeropuerto de Knoxville (TYS) - 57 min en auto

Restaurantes

  • ‪Spotlight Bakery - ‬A 10 min en auto
  • ‪The Old Mill Restaurant - ‬A 12 min a pie
  • ‪McDonald's - ‬A 19 min a pie
  • ‪Aunt Granny's - ‬A 11 min en auto
  • ‪Market Square - ‬A 5 min en auto

Preguntas frecuentes

¿Amazing Mountain Home with Meeting Room, Outdoor Pavilion, 16 Person Hot Tub acepta mascotas?

No, la propiedad no acepta mascotas.

¿A qué hora es el check-in en Amazing Mountain Home with Meeting Room, Outdoor Pavilion, 16 Person Hot Tub?

Hora de inicio de check-in: 15:00.

¿A qué hora es el check-out en Amazing Mountain Home with Meeting Room, Outdoor Pavilion, 16 Person Hot Tub?

El check-out es a las 10:00.

¿Dónde se encuentra Amazing Mountain Home with Meeting Room, Outdoor Pavilion, 16 Person Hot Tub?

Esta casa de vacaciones se encuentra en la montaña, a 2 km de Parque Patriot, Espectáculo y cena Dolly Parton's Stampede y Recinto para eventos LeConte Center at Pigeon Forge. Parque de atraciones The Island in Pigeon Forge se encuentra a 2.9 km (1.8 mi).

Opiniones

8.0

Muy bueno

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 30 de 57 opiniones
Puntuación de 8, es decir, Bueno. Basada en 9 de 57 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 8 de 57 opiniones
Puntuación de 4, es decir, Malo. Basada en 8 de 57 opiniones
Puntuación de 2, es decir, Terrible. Basada en 2 de 57 opiniones

6.8/10

Limpieza

10/10

Check-in

9.6/10

Comunicación

10/10

Ubicación

7.6/10

Veracidad del anuncio

Opiniones

10/10 Excelente

Jenny K.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing house

The house is amazing, very large and lots of amenities. My only complaint is several of the TV cable boxes didn’t work. A few broken door knobs also.
Se hospedó 2 noches en enero de 2025
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Matthew D.

Wondering spacious place close to all the things to do.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place for our family. Minutes from Dollywood, mountain coaster, the island, all the restaurants, as well as the traditional PF attractions. House met our needs and then some. We will definitely book this one again.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Matthew D.

Wondering spacious place close to all the things to do.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place for our family. Minutes from Dollywood, mountain coaster, the island, all the restaurants, as well as the traditional PF attractions. House met our needs and then some. We will definitely book this one again.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

8/10 Buena

Courtney L.

Great size fir a large family

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home offers so much hang out space and easy access to venues. We noticed right away it needs a deep cleaning. It also had extremely slow wifi. We ended having to use someone’s hotspot and it was still slow. Bring additional blankets there is no additional bedding.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Keadra S.

Wonderful Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My group had a wonderful stay at The Pillars. We stayed for the weekend. The place is huge and had everything we needed. The indoor theatre room was the highlight of our stay.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Keadra S.

Wonderful Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My group had a wonderful stay at The Pillars. We stayed for the weekend. The place is huge and had everything we needed. The indoor theatre room was the highlight of our stay.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

8/10 Buena

Courtney L.

Great size fir a large family

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home offers so much hang out space and easy access to venues. We noticed right away it needs a deep cleaning. It also had extremely slow wifi. We ended having to use someone’s hotspot and it was still slow. Bring additional blankets there is no additional bedding.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Pam S.

Amazing family vacation at The Pillars

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Pillars gives you so many options for gathering with family or sitting quietly in a room reading or catching up on emails. The home is beautiful and well maintained. The kids loved the basketball court (but need to catch those balls before they roll down the hill), the splash pad and the movie theatre downstairs. So many options for everyone to do. Loved the huge kitchen for our family meals. Great location overlooking Pigeon Forge. Will definitely stay again. The management team stayed in constant contact with us which was very encouraging.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Tina P.

Luxury accomodations in the heart of Pigeon Forge

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been renting homes in PG for Rod Run for over 30 years and this is definitely one of the nicest we have stayed in. Spacious and beautifully decorated with great views and plenty of parking/access for 9 couples to hang out and relax in.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Nikendrick S.

Very Nice Place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a great experience. Location is great. House is very nice and spacious.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Lauren C.

Awesome space for retreats

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed holding a marriage retreat in this location. It was perfect for what we needed, we were able to use the theater as our meeting space for all our sessions, there was plenty to do during free time with basketball, the hot tub, pool table, And more. It was plenty big enough to be able to spread out and have privacy when needed as well. Love the kitchen, would highly recommend for large groups.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Jessica p.

A wonderful vacation.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Me and my family had a wonderful time! We really enjoyed the stay at this location.

8/10 Buena

Sherri Z.

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

Family Outing

This property and it’s location was perfect! The outside setup was awesome not to mention the huge hot tub. The house itself is roomy and the kitchen is awesome. The only thing I can say that needs improvement is the detailed cleaning. But for it being right in town and big enough to house 30 people easily it was over the top!
Se hospedó 2 noches en octubre de 2023
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Frederick R.

"The Pillars", an awesome place...

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Pillars is an awesome vacation rental. It was very clean and well maintained. They let us know that the grille was not working but while we we're there they replaced it with a new one. Everyone was very pleased with this bouse. When we come back,we will be at The Pillars again.
Se hospedó 5 noches en septiembre de 2023

4/10 Mala

Victoria B., Ocoee

Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza y veracidad del anuncio

Dirty White House

This property needs lots of work. The check-in process was easy. However after checking in we found the home needs lots of work. Our family stay was from 6/10/2023 to 6/16/2023 and during this stay we had multiple issues. 1. Freezer in the kitchen was not freezing (someone came out and it started freezing only for a couple of days then stopped again) we had to utilize the freezer in the small refrigerator on the lower level. 2. The shower of 1 of the bathrooms was taped off our 2nd day due to drainage issues and was not repaired before the end of our stay. 3. The bathroom in the theater room toilet was out of commission for a couple of days until a vendor could come out and fix a sewage issue. We were advised to use minimal water until sewage issue could be fixed. (Note this was overnight) 4. There is a hole/ leak from the ceiling in the bathroom in the bar area on the main level. We were advise not to use. This leaked the entire stay and we were advised they could not get anyone out there until 6/16/2023. While we read the reviews about the cleanliness not being up to standards we took a chance and thought we would bring our cleaning products and clean where need be. I also called prior to coming and was advised they got a new cleaning company. While the pictures of the house look great. It is deceiving and out dated as this home needs lots of work and a thourough cleaning. We took pictures
Se hospedó 6 noches en junio de 2023
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

4/10 Mala

KENDRE W.

Birthday shenanigans

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: House was beautiful. We arrived one of the guest beds was not made, broken window with plastic covering it. Stove door wouldn't close. When someone came and made the bed a different comforter was made on top of previous bed linen. Customer service never answered the phone. Did I mention house was beautiful. My first planning and things went south from the start. We had to make it work!another guest had a soaked bed that was made up! Needless to say when housekeeping did come by they left a bag of sheets in the kitchen on the counter, guessing as a guest O make my own bed. Dirty towels in a closet on the floor. Housekeeping and safety was not a priority for this beautiful home and for the money I paid, never again! I have pictures of all things mentioned in case you feel this review is a little unsatisfactory. There was no compensation and no one reached out to check on us with this broken window that they knew about from previous guest and still rented this beautiful house to us instead of offering something else.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Wauconda P.

Dirty 30th Birthday Celebration.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My 1st Home Rental and I was pleased.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

8/10 Buena

Crystal H.

Spacious Home

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My overall holiday was enjoyable. The home was spacious enough that we were never crowded with 22 people. My family was pleased with the roominess, location and the view of the home. I have been staying with Elks Springs for over 5 years and this was the most outdated property in terms of furnishings and house upgrades. I was disappointed when comparing it to other properties in the same resort. I think with some upgrades and thorough deep cleaning it would be at same standard as other properties in the group.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

8/10 Buena

A guest from FAIRBURN, GA

A Manion on a Hill

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful home. Looks just like the photos. Plenty of space for my destination wedding weekend. The house wasn't filthy, but could definitely use a deep cleaning (i.e. dusty, smelly garbage disposal, dead bugs in window seals).Another issue was all the TV's had several remotes. One to control the power/volume and another to change the channel. That kinda confused some of my guests, but overall everyone was well pleased with the accomodations.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

4/10 Mala

Jennifer C.

Home needs attention

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our 2nd stay at this location. While it is a nice property, it needs deep cleaning and several items they offer as amenities are not in working order. The outdoor theater was not working at all. Maintenance could not fix this. The "16 Person Hot Tub" was cold and Maintenance said it really isn't a hot tub it is a swim spa and is not supposed to be hot. Several of the guests tv's did not work. Lightbulbs out throughout the home. Arcade machine was not working. Maintenance had to come for that as well. After that the rest of the weekend we had to reset it each time someone wanted to play. The outdoor firepit was out of gas. Maintenance brought a new tank and it still did not work. Thankfully my guests were still having a great weekend. However, when you pay $6100 for the weekend we should have had the amenities that are advertised for the property.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

6/10 Aceptable

Amanda S.

The view made up for a lot.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We planned a family trip and chose The Pillars to accommodate all of us. The location was great and the view was phenomenal but the house was not the greatest. We were very upset after making our way through the house. The first night we slept there, our bedroom with the balcony squeaked the entire night. Every time we moved it was loud. The dishwasher leaked all over the first night for us to find broken glass from the previous renters. It honestly needs a cleaning crew as the baseboards and under the beds were caked in dust! All in all it was okay because it accommodated all of us, but after renting through elk springs multiple times and always having 5 star reviews, we were just a bit disappointed.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

6/10 Aceptable

Curtis J.

Overall 3 stars

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location was great and private, the house wasnt clean and a little run down when it comes to the basement area, we had to check in late because they was cleaning the jacuzzi and they dont accommodate you for the time missed
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

10/10 Excelente

Teresa F.

Family Time

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wow!! This vacation with my family was awesome. We had plenty of space and the kids really enjoyed themselves. The outdoor theater was wonderful for a movie and fireplace. Yes we will do it again.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

6/10 Aceptable

A guest from Blacklick, OH

Beautiful house, just not well kept

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The overall stay was great! The house is conveniently located and had it been clean, it would have been the best kept secret in Tennessee. I was notified via text, 30 minutes before my arrival, that the house wasn't going to be ready for a couple hours. Not a great start, but not the worst. At least give them time to leave us a clean house. NOT! Bathrooms were not properly sanitized and clean. There was towels and trash left near the hot tub. So nothing gave me confidence that the hot tub was drained and cleaned so we didn't use it. The grill was NASTY and we had to clean it to use it. The patio furniture had stains and tears that were not inviting. Again, my family had to take time to clean and sanitize just for comfort. The doors had cob webs that should have been removed from entering the house. The theater room was nice, but why are there so many remotes to navigate through? Thank God for Engineers in the family, UGH! I loved that pots, pans, dishes, and a laundry room was available! I don't mean to sound negative because the property is beautiful, however, the cleanliness is not up to our standards. Lastly, staff were nice and willing to help, but then there was a breakdown. I would call for trash removal from the bins because they were full. Then I'd get a text from someone asking me if by trash was full. If I didn't text back, they wouldn't come. I shouldn't have to text back. I called to have the trash picked up. I just want you to do it or I wouldn't have called. Very complex situation because my family pulled together to make it a positive experience. A home that nice will require a team of cleaners with good work ethics and attention to detail.
Esta opinión proviene de un sitio asociado de confianza y no está verificada.

4/10 Mala

David E.

TN family trip at the PILLARS

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: UNDERWHELMING TO DISAPPOINTINGexamples--floors were very dirty (couldn't walk in the house barefoot or your feet would be black(),supply of cooking utensils and pans very limited, the hot tub was disgusting and not serviced-did not use, outside patio furniture filthy and stained, the outside patio dirty, leaves and definity not cleaned and swept. When arrived both in and out theaters were not working, a shower was broke beyond a quick repair (floor cracked), another shower would not drain. These are just a few of the issues. We called the management company who was responsive to our calls. We only called on the things we felt could be repaired in a timely manner. it should not be the renters responsibilty to report issues that are so obvious. Are the homes not inspected prior to a check in? Does the cleaning staff not clean showers to see the issues there?

Acerca del anfitrión

Anfitrión: Elk Springs Resort Cabin Rentals

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Anfitrión Premium

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