6/10 Aceptable
Lynn G.
8 nov. 2024
Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza
No WiFi
Great Location, But Several Issues
The location is fantastic, but unfortunately, our experience was marred by a few significant issues.
First, the Wi-Fi was completely unreliable throughout our stay. Despite reaching out to the property manager, who mentioned that the connection is often spotty due to the location and recent winds, the Wi-Fi never worked for us.
While the house was generally tidy upon arrival, it wasn’t as clean as we expected. There were dust bunnies, and the trash can smelled unpleasant—especially the kitchen one under the bag.
We also noticed several maintenance issues: exposed outlets, handwritten notes on the walls with instructions for opening and locking doors, and curtains that were poorly "tacked" in place. These minor details detracted from the “luxury living” experience promised in the listing.
Although the property is set on a lovely acre of land, we were told not to go out back due to the presence of fleas and ticks, which was disappointing. Additionally, we encountered difficulties accessing the Pebble Beach gates, though the property manager did eventually resolve the issue.
Inside, the house had a strange, unsettling vibe—it felt as though we were being watched. We also faced a confusing situation where we were incorrectly charged a pet fee. While we did not have a pet, our 2-year-old granddaughter did bring her stuffed cat, "Kitty," which led to some confusion. Haunted House!
Lynn G.
Se hospedó 5 noches en octubre de 2024
