'Carpinteria Beach' One Bedroom Condo a Block from the Beach

I'm glad you enjoyed your stay! Carpinteria is a magical town!

Thanks Jennifer for your nice review. I’m glad to hear you enjoyed your stay. You were a great guest and I hope you make it back to Carpinteria soon!

About three years ago we put in a new high quality mattress that cost about $800.00 that was not too soft or too hard to accommodate everyone. I called other guest and everyone was happy with the mattress, including the owner. I tried the mattress myself and did not feel any lumpiness. I talked to this person and he told me that his wife was the one who had the problem and she is used to a hard bed, he was fine with the bed. I feel bad that she had this experience and hope the best for her. We always respond to problems and resolve them quickly. For example: we replaced items usually on the same day a renter calls us, like the bed three years ago, the TV and more. We want to make sure that everyone has a great experience staying at the condo.

I have managed this condo for 12 years now and it has always been my number priority to make sure that my guest are happy, always treat them with respect and to make sure the condo is clean and in good working condition. We use a professional cleaning service and I had inspected the unit before her stay and it was clean. If you read my reviews, This renter is the only one that has said so many bad things about me and the condo, so if I am so horrible, why is she the first after 12 years? Her review is mean spirited and vindictive and this is why: She had difficulty with the coffee maker, heaters, logging into the router from her computer, using the lock box and the TV. She called or texted me each time and I responded to everyone and did so in a respectful and helpful manner. After the 10th day of her stay, she told me that the TV had not been working, if I don't hear anything, then I cannot fix the problem. We set a time and I went to fix the TV, but the first thing that I notice is that she had the lock-box on the stairs and I told her to put it back on the door. The TV cable was disconnected from the box, I fixed the problem and had to show her 5 times how to use the TV and cox cable. All these items are in good working order and no one else has had these problems. A few days later she called me telling me she had locked herself out, I told her to come and get the key from me, but she instead hired a lock smith, I then told her to only let them pick the lock, but he replaced the dead bolt with a cheap unit and he charged her a substantial fee. Then I get another email saying the TV was not working again and that she in not happy and will write me a bad review. After she checked out, I went and tested the TV and it was working fine. I have had a lot of people stay at the condo, everyone seams to be able to use everything with out any problems, except when something is broken, then I fix or replace it. It just feels like to me that she is mad that she had problems using the TV, etc. and wants to blame that on me and not take responsibly for herself. I think that she is also really unhappy about paying the locksmith and I would be too, but she decided this on her own and it was completely unavoidable. I am really sorry that you had such a bad time, but I was always there to help you and I even made you a document on how to use the TV and Cox Cable. I wish only the best for you.

In normal traffic it takes 12 minutes and when it is contested it can take up to 30 minutes.