Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
Lugares de interés cercanos
Cerca de Baytowne Wharf
4 habitaciones4 baños12 personas
Servicios principales
Balcón
Alberca compartida
Gimnasio en la propiedad
Asador
Aire acondicionado
Se aceptan mascotas
Explora la zona
Miramar Beach, FL
Baytowne Wharf
Place, Baytowne Wharf
11 min a pie
Blast Arcade and Laser Maze
Place, Blast Arcade and Laser Maze
19 min a pie
Club de golf Raven
Place, Club de golf Raven
5 min en auto
Fort Walton Beach, Florida (VPS-Northwest Florida Regional)
Airport, Fort Walton Beach, Florida (VPS-Northwest Florida Regional)
46 min en auto
Dónde vas a dormir
4 habitaciones (para 12 personas)
Habitación 1
1 cama Queen
Habitación 2
1 cama King
Habitación 3
1 cama King
Habitación 4
2 literas individuales
4 baños
Baño 1
Excusado · Solo regadera
Baño 2
Tina · Excusado · Solo regadera
Baño 3
Excusado · Solo regadera
Baño 4
Tina o regadera · Excusado
Ambientes
Cocina
Con balcón
Área de juegos al aire libre
Información de la propiedad
6-Seat Golf Cart ~ Pet Friendly ~ Community Pool
Sleeping Arrangements First Floor | Guest Bedroom 3, Queen Bed; Living Area, Queen Sleeper Sofa Second Floor | Master Bedroom, King Bed; Guest Bedroom 1, King Bed; Guest Bedroom 2, Two Twin over Twin Bunk Beds
Parking: This property provides two driveway parking spots, offering guests direct access to the unit.
Mediterranean-style meets beach-modern interiors in this beautiful single-family home. Located on the Lakeside of the renowned SANDESTIN GOLF AND BEACH RESORT®, your entire group (up to 12 guests!) will relish in this vacation with plenty of space, styled upgrades, convenient transportation and specialty perks for the kids.
So spacious and fully upgraded this home will offer immense comforts while you pause to transition from beach to pool or maybe from shopping to a round of golf. The kitchen is complete with beautiful granite countertops, stainless steel appliances and tiled floors. The home will easily host everyone with dining space at the breakfast bar (seating for 4), at the adjoining dining room (seating for 8) or the fenced in outdoor dining patio (seating for 4), perfect for the pets to safely enjoy the outdoors.
As you wind down from your day of golf, shopping, dining, tennis or water sports, take calm in knowing this home’s unique floor plan offers one bedroom on the first floor, three bedrooms on the second floor. Each bedroom has a full bath with modern tile updates and beautiful vanities. Both king bedrooms also have private balconies to enjoy the Florida weather.
Transportation is a breeze with a 6 seater golf cart available for this home’s guests making a jaunt to the resorts Beachside, Bayside or Village an easy-going adventure. If you prefer to walk, use the resort’s miles of dedicated paths which lead to great amenities such as tennis, the Baytowne Golf Course and nearby Baytowne Marina. Just steps from your front door, the younger members of your group (adults too!) will enjoy mixing time between the resorts amenities and the Villa Lago Community pool.
Guest Walk-Through First Floor/Ground Floor | Kitchen, Living Room, Dining Room, Guest Bedroom, Full Hallway Bathroom, Covered and Fenced In Patio Second Floor | Master Bedroom, Guest Bedroom 1 with En Suite Bathroom; Guest Bedroom 2 with Bunks and En Suite Bathroom, Laundry, Two Private Balconies
Unit Amenities- Golf Cart, Laundry Community Amenities- Community Pool, Driveway Parking for 2 Cars Resort Amenities- Gated Community, Multiple Pools, Resort Tram, Fitness Center/Spa/Salon, Golf, Tennis, Marina, Shops, Restaurants, Entertainment, Private Beach, Watersports
About the Community of Villa Lago Villa Lago is the latest addition to the Sandestin® Golf and Beach Resort offering single family 3-, 4- and 5-bedroom homes with Mediterranean-style and resort comforts. Enjoy amenities such as the community pool and the first class dining and entertainment options of the Village of Baytowne Wharf. Most properties have either a lake or golf course view. Rent with us today and discover what a truly relaxing and carefree vacation feels like at Villa Lago. Amenities such as golf, tennis, biking, boating, water sports and more are available locally at additional costs.
Local Favorites MVH guests receive savings with our Local Favorites. Enjoy discounts to restaurants, beach activities, and shopping so you can save while you stay.
MVH Beach Closet This property offers a Beach Closet stocked with complimentary beach chairs and an umbrella for use during your stay.
MVH Rental Restrictions Please reference the Rental Restrictions and Terms of Use.
Pet Friendly Unit Pets are welcome here! Please note it is an additional $250 for one pet, $350 for two pets, plus taxes and admin fee.
SANDESTIN® is a federally registered trademark owned by Sandestin Investments, LLC (“SI”). My Vacation Haven, LLC is an independent entity and is not affiliated with, sponsored by, or associated with SI. Any use or reference to SI or its trademarks is solely to identify a property and not to suggest any affiliation with SI.
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Miramar Beach
Esta casa de vacaciones se encuentra a orillas del agua, en Villa Lago, Miramar Beach. Además de apreciar la belleza natural de Miramar Beach y Playas de Destin, aquellos que deseen hacer una actividad pueden ir a Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links. ¿Buscas diversión? Puedes salir una noche a Club LA y LuLu's Destin, FL.. Encontrarás muchas opciones para conocer la zona con actividades como paseos a pie por la naturaleza y avistamiento de aves.
Blast Arcade and Laser Maze - A 19 min a pie - 1.6 km
Club de golf Burnt Pine - A 3 min en auto - 2.1 km
Club de golf Raven - A 5 min en auto - 3.2 km
Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - A 7 min en auto - 4.2 km
Medios de transporte
Fort Walton Beach, Florida (VPS-Northwest Florida Regional) - 41 min en auto
Restaurantes
Starbucks - A 7 min en auto
Grimaldi's Pizzeria - A 7 min en auto
Marina Bar And Grill - A 20 min a pie
Dude & Meatball's - A 15 min a pie
Cantina Laredo - A 6 min en auto
Preguntas frecuentes
¿6-Seat Golf Cart ~ Pet Friendly ~ Community Pool acepta mascotas?
Sí, se aceptan mascotas en la propiedad.
¿Cuánto cuesta hospedarse en 6-Seat Golf Cart ~ Pet Friendly ~ Community Pool?
Al 22 sept. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en 6-Seat Golf Cart ~ Pet Friendly ~ Community Pool el 26 feb. 2027 serán a partir de $8,263 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Cuánto cuesta el estacionamiento en 6-Seat Golf Cart ~ Pet Friendly ~ Community Pool?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en 6-Seat Golf Cart ~ Pet Friendly ~ Community Pool?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en 6-Seat Golf Cart ~ Pet Friendly ~ Community Pool?
El check-out es a las 10:00.
¿Dónde se encuentra 6-Seat Golf Cart ~ Pet Friendly ~ Community Pool?
Esta casa de vacaciones se encuentra en Villa Lago, a 2 km de Baytowne Wharf, Blast Arcade and Laser Maze y Choctawhatchee Bay. Club de golf Burnt Pine y Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links también se encuentran a 3 km (2 mi).
Opiniones
8.8
Excelente
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 25 de 36 opiniones
10 - Excelente
25
Puntuación de 8, es decir, Bueno. Basada en 4 de 36 opiniones
8 - Bueno
4
Puntuación de 6, es decir, Aceptable. Basada en 3 de 36 opiniones
6 - Aceptable
3
Puntuación de 4, es decir, Malo. Basada en 2 de 36 opiniones
4 - Malo
2
Puntuación de 2, es decir, Terrible. Basada en 2 de 36 opiniones
2 - Terrible
2
9.2/10
Limpieza
9.8/10
Check-in
8.4/10
Comunicación
9.4/10
Ubicación
8.6/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Salvador G.
3 ago. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a great stay! The property was very clean, comfortable, and exactly as described. The air conditioning worked perfectly, which made a big difference in this heat. It was also very pet-friendly, and our dogs had plenty of space to be comfortable. The host was friendly, responsive, and made check-in and communication easy. Overall, it was a relaxing stay, and I would definitely recommend this property to anyone looking for a clean, welcoming place to stay. I’d be happy to stay here again.
Se hospedó 4 noches en julio de 2026
Respuesta de VrboOwner, el 18 ago. 2026
Thank you so much for the kind review of Villa Lago 1965! I’m glad the property was clean, comfortable, and exactly as described. Great to hear the air conditioning kept you cool and that the space worked well for your dogs. I appreciate the note about easy check-in and responsive communication. Thank you for recommending us — we’d be happy to welcome you back.
Opinión verificada
8/10 Buena
Petra / Henry G.
7 ago. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Villa Lago is lovely! The house was clean and simple. There is plenty of storage. Kitchen is well equipped. Unfortunately the back patio is quite small. The picture is deceiving. The mattresses, pillows and furniture cushions are worn. The pillows are like flat pancakes. The golf cart was nice to have. The ignition was spinning and hard to turn on. We did get stuck but I called the rental company and they had it fixed within an hour. Golf carts need to be maintained after every rental! There is plenty of beach chairs and accessories! Overall it was a nice stay but with some easy changes, it will be a 5!
Se hospedó 5 noches en julio de 2026
Opinión verificada
8/10 Buena
Hunter L.
5 oct. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Stay
We had a great time.
Se hospedó 6 noches en septiembre de 2020
Respuesta de VrboOwner, el 23 jun. 2023
We are thrilled to hear you had a great time, Hunter! Thank you so much for your positive feedback and for booking with MVH. We hope to see you again soon!
Opinión verificada
10/10 Excelente
Ann B.
25 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great home and location. Stayed with 2 fur babies. It was a nice neighborhood location, convenient walk to the bars and restaurants, and many were dog-friendly. Enjoyed the neighborhood pool, which was not heated; the heated community pool was a quick golf cart ride away. The house only has 2 parking spots and had to pay for off-site parking for the 3rd vehicle due to community rules.
Se hospedó 7 noches en marzo de 2026
Respuesta de VrboOwner, el 12 abr. 2026
Thank you for your positive feedback! We're delighted you and your fur babies enjoyed your stay. We're glad the location and amenities met your needs. We appreciate your understanding regarding parking.
Opinión verificada
10/10 Excelente
Tonya A.
5 oct. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was very beautiful.
Traveling in the Golf Carts was nice. The property was nice. We would stay here again if we visit Destin
Se hospedó 2 noches en octubre de 2020
Respuesta de VrboOwner, el 23 jun. 2023
Tonya, we are so glad you enjoyed your trip to Destin and that the property met your expectations. Having a golf cart is a great way to get around the area. We are happy you got to experience life like the locals do! Thank you for booking with My Vacation Haven. We hope to see you again soon!
Opinión verificada
10/10 Excelente
Wes D.
13 jul. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice Place to Stay
All photos were accurate. Enough room for all 10 of us to have beds. Clean property. Enjoyed our stay.
Se hospedó 5 noches en julio de 2020
Respuesta de VrboOwner, el 23 jun. 2023
Roomy and clean - two of the very things we strive for with all of our vacation homes, and we're so glad that you found this property to be both! We're happy you enjoyed your stay, Wes. Come back again soon!
Opinión verificada
10/10 Excelente
Kelly V.
3 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Summer Vacation 2024
The property was exactly what we needed to accomdate our family vacation with 3 families. Greta location to beach and crab island. Plus having grocery and shops close by was a bonus. Highly recommend.
Se hospedó 4 noches en junio de 2024
Respuesta de VrboOwner, el 18 jul. 2024
Thank you for your glowing review! We're delighted to hear that our property suited your family vacation needs so well. We appreciate your recommendation and hope to welcome you back soon!
Opinión verificada
10/10 Excelente
Vanessa M.
9 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Space for the Whole Family!
Great space! We could spread out or be together, and the turtles in the backyard were a bonus! We brought our dogs and they were comfortable as well, it was a fantastic experience (not that I have come to expect anything less from Vacation Haven—we are repeat customers) and we look forward to our next vacation!
Se hospedó 4 noches en julio de 2024
Respuesta de VrboOwner, el 24 jul. 2024
Thank you for your kind words and continued loyalty! We're thrilled you enjoyed your stay at our rental property and that your fur babies were comfortable too. We look forward to welcoming you back on your next vacation!
Opinión de un sitio asociado
10/10 Excelente
Alex C.
7 nov. 2025
Love his house
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This place was wonderful! We were originally supposed to stay in another neighborhood but something happened and had to change. Kind of glad it did. This house was beautiful! Lots of room and the back patio was the best. My Vacation Haven is also wonderful in helping us to be situated!
Opinión verificada
10/10 Excelente
Virginia W.
2 ene. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The condo is clean and It is very up to date.
The condo is exactly as it was described. We will definitely be revisiting soon.
Se hospedó 4 noches en diciembre de 2020
Respuesta de VrboOwner, el 23 jun. 2023
We are so happy to hear the rental met your expectations and that you wish to return, Virginia. Sounds like you had a great trip! Thank you so much for your review and for booking with MVH. We look forward to seeing you again soon!
Opinión verificada
10/10 Excelente
Kayla S.
28 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
10/10 recommend!
My family and I absolutely enjoyed our stay at this amazing property! The property as a whole was just so amazing and relaxing. We loved the location of the property, the cleanliness of the property, the great communication, and of course the lovely ride around the neighborhoods on the golf cart. Everyone was super helpful and responded in a timely manner. My family and I will definitely be booking this property again in the future.
Se hospedó 5 noches en diciembre de 2024
Opinión de un sitio asociado
10/10 Excelente
Anonymous
23 may. 2023
Nice place and lots of amenities
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a nice stay. A roomy townhome with a golf cart make things convenient. The townhome was clean and the management staff was very helpful.
Respuesta de VrboOwner, el 23 jun. 2023
Thanks for the great review and feedback. We thank you for staying and look forward to hosting you again soon!
Opinión verificada
10/10 Excelente
Jamie J.
6 jun. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfection!
Perfect place to enjoy your vacation! We loved the house, it’s beautiful. The canal running behind the house is a great place to sit in the mornings or evenings. A golf cart is a must in Sandestin so a six seater was perfect. This house could easily accommodate a group of friends or 2 families. We had 6 adults and one child and had plenty of room. We look forward to coming back to our new fav vacation spot!
Se hospedó 7 noches en mayo de 2023
Respuesta de VrboOwner, el 23 jun. 2023
Thanks for the great review and feedback. We agree that golf carts make getting around the area so much easier! We thank you for choosing to stay with us and look forward to hosting you again in the future.
Opinión de un sitio asociado
10/10 Excelente
Erik H.
13 ago. 2024
2024 Summer Vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was clean, well located and comfortable. Only exception was the master king bed mattress, could use a new one.
Se hospedó 9 noches en agosto de 2024
Respuesta de VrboOwner, el 13 ago. 2024
We're glad you enjoyed your time with us and appreciated the location. We can certainly look into the master mattress and will look into a replacement or updates if need be. Thank you for your feedback!
Opinión verificada
4/10 Mala
Jennifer K.
23 may. 2026
Le gustó: Check-in
No le gustó: Limpieza, comunicación, veracidad del anuncio
The grill didn’t work at all while we were there. I spent 300 on food and no way to prepare it. The cookware is all teflon and scratched so bad scared to use it bc of toxic chemicals. Needs thrown away. Patio on main floor and garage both needs swept. Spare bed downstairs smells like urine and couldn’t use it. Rug in same room very stained and dirty. AC didn’t work when arrived bc batteries needed changed in thermostat so only place open was cvs. Spent our to fix so able to sleep that night. We have stayed in a different neighborhood and used a different rental company in the past and didn’t have any of these issues. Definitely way overpriced!
Se hospedó 6 noches en mayo de 2026
Respuesta de VrboOwner, el 7 jun. 2026
Thank you for taking the time to share your feedback. We're truly sorry your stay fell short of expectations—these issues are not acceptable, and we appreciate you bringing them to our attention. Your concerns about maintenance and cleanliness are valid and important to us. We're addressing these items immediately with our team. We'd welcome the chance to restore your confidence in our property. Please reach out directly so we can help.
Opinión de un sitio asociado
8/10 Buena
david s.
17 feb. 2024
Beautiful Month
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a few problems with the unit's equipment such as the dishwasher and dryer and golf cart, but the staff did a great job of getting them fixed/replaced
Respuesta de VrboOwner, el 19 feb. 2024
Thank you for your feedback! We're glad to hear that our staff promptly addressed the issues you encountered, and we appreciate your patience as we worked to resolve these matters. We hope you enjoyed the rest of your stay and look forward to welcoming you back soon!
Opinión de un sitio asociado
10/10 Excelente
Thomas K.
9 mar. 2023
February Rental
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great home. Everything was as listed. Well stocked, clean, and comfortable. Not one issue the entire month!
Respuesta de VrboOwner, el 23 jun. 2023
Thank you so much for the wonderful feedback! We are thrilled you enjoyed the home and thank you for choosing us as your vacation rental partner. We look forward to seeing you again soon.
Opinión verificada
10/10 Excelente
Jamie S.
11 sep. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Home & Location!
The property we stayed was extremely convenient to all the shops, restaurants, beaches, and Bay Wharf Village. My family of 10 had more than enough space, along with 3 separate full bathrooms. In addition to this, if you are traveling with seniors that have trouble using stairs, a first floor bedroom and full bathroom is available at this home. The home is in a golf course community, and is close to Santa Rosa Beach, Miramar Beach, and Destin. Also, the golf cart was a fun addition during our stay, especially driving it to Bay Wharf Village. I would highly recommend this home for anyone traveling with a large family, and with grandparents.
Se hospedó 6 noches en agosto de 2022
Respuesta de VrboOwner, el 23 jun. 2023
Thanks for the great review, Jamie! We're glad we could accommodate the needs of your family of 10. Thanks for the recommendation and hope to see you back soon!
Opinión de un sitio asociado
10/10 Excelente
CARL S.
28 jun. 2024
Not a single complaint
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was as easy as pie. Property was clean; everthing looked new and fresh; kitchen, bathrooms were stocked as promised. MyVacationHaven was easy to contact and their instructions were clear. No problems.
Respuesta de VrboOwner, el 28 jun. 2024
Thank you for your kind words! We're delighted to hear that you found everything to your liking and that our team was attentive to your needs. Your satisfaction is our top priority, and we hope to welcome you back soon!
Opinión verificada
10/10 Excelente
Richard C.
27 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Villa Lago
Very nice location and community in Sandestin Golf and Beach Resort. Perfect fit for our group of 8. Very close to all the resort golf courses with the Baytowne course going beside the villas. The 6 seat golf cart was very useful going around the resort and to the beach.(Although the golf cart is starting to show some age). The villa amenities were nice but may need to check or replace the burners on the grill. (Uneven flames). We would consider staying in this location again
Se hospedó 8 noches en mayo de 2024
Respuesta de VrboOwner, el 28 may. 2024
Thank you for sharing your experience! We're thrilled to hear that you enjoyed the prime location and community atmosphere at Sandestin Golf and Beach Resort, as well as the convenience of the 6-seat golf cart. Your feedback regarding the grill burners is duly noted, and we'll ensure it's addressed promptly. We look forward to welcoming you back for another fantastic stay!
Opinión verificada
4/10 Mala
Jeremie Y.
31 jul. 2025
Le gustó: Check-in y ubicación
No le gustó: Limpieza y veracidad del anuncio
No golf cart as promised. Cockroaches in bathrooms and outside grill. Ice machine for the fridge was broken. Hopefully they will give some sort of refund
Se hospedó 7 noches en julio de 2025
Respuesta de VrboOwner, el 15 ago. 2025
We’re very sorry to hear about the issues you encountered during your stay. This is certainly not the experience we want for our guests. We’ll work closely with our operations team to address the concerns you mentioned regarding the golf cart, pests, grill, and ice machine. We appreciate your feedback and will use it to improve future stays.
Opinión verificada
8/10 Buena
donna l.
6 ago. 2020
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
Annual girls beach trip
Beautiful home and amenities!!! Great location for the beach, shops, and restaurants. Second time staying in the SanDestin area and we love it! Communication with My Vacation Haven, concerning the missing four man golf cart, was a disappointment. Initial communications with representative Kristen (spelling??) was cordial and informative, but follow-up texts and phone calls with subsequent My Vacation Haven employees were less than satisfactory. Never received a response from a supervisor/management rep, until the day before checkout, when i received a copy of a revised billing statement, reflecting a credit to my account. An apology was never extended to myself and our group.
Se hospedó 4 noches en julio de 2020
Respuesta de VrboOwner, el 23 jun. 2023
Thank you, Donna. We're thrilled to know you loved this vacation home's location. It's so close to everything! We're also happy to know that you enjoyed this beautiful home and its amenities! Our homeowners are the best, and we will certainly let them know that their attention to detail was noticed! However, we're sorry your golf cart was not working during your stay. We know that must have been disappointing, and we hope the credit we extended to you helped in some way. Regarding the communciation with our team, it's very rare that we hear anything about our customer service that is anything but complimentary, so we are very dismayed to hear your experience was anything but pleasant. We have followed up with our team, and we hope you will accept our apology. Thank you again for taking a moment to share your thoughts with us and please come back and stay with us again soon.
Opinión de un sitio asociado
6/10 Aceptable
Alisha C.
20 may. 2023
Great location with some issues
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Several mentioned items from last year weren't fixed this year. Master bathtub temperature doesn't get past warm. Bunk room fan extremely noisy. Living room couch has a massive rip in it; bigger than last year. We also discovered a used vape pen in one of the rooms and the floors were slightly dirty upon arrival as well. Additionally, at the end of the trip we were billed an additional $500 for an already existing golf cart scratch. When I tried to respond to address this matter, as well as make them aware of other issues, I never received a response. The house itself is in a great location and for the most part, if the things above are addressed, would be great. However, we will likely seek a different unit next year.
Opinión de un sitio asociado
2/10 Terrible
Stacy L.
5 nov. 2022
My vacation haven was not responsive nor helpful in any way.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house was okay, not very clean. We had several issues while staying there, my vacation haven was absolutely rude and not helpful. We will not go through My Vacation Haven again. It’s too bad this home uses them as a property manager. As an owner I would not want them to be representing my home. We had several different issues arise while staying, with no help from my vacation haven.
Opinión de un sitio asociado
10/10 Excelente
Leslie S.
27 oct. 2022
Wonderful Vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful vacation at Villa Lago! The home was clean, the golf cart was helpful, and it was wonderfully relaxing! We would definitely rent again!
Respuesta de VrboOwner, el 23 jun. 2023
We cannot wait to host you again, Leslie! We are thrilled you had such a wonderful vacation at Villa Lago 1965. Reach out to My Vacation Haven the next time you are planning a relaxing vacation and we will be happy to help you.
Acerca del anfitrión
Anfitrión: My Vacation Haven
Idiomas:
inglés, sueco
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes