6/10 Aceptable
Brooke M.
18 feb. 2025
Le gustó: Limpieza, ubicación, veracidad del anuncio
No le gustó: Check-in y comunicación
Weird check in procedure and host entered the property unannounced
The property was nice and a good location however, we had an odd interaction with the host during the stay that others should be aware of. Our check in time was 4PM. We contacted the host 24 hours out for entry instructions, as we were driving from out of state, at that time he would not provide them to us and told us to call him as we got closer to the property to meet him for the keys. We arrived about an hour before check in and were told we were too early, which we understand so we let him know we would go run an errand. We went for lunch and some shopping and he called to let us know he was headed to dinner and we could not check in until after he was back around 6:30 PM. We let him know this was not acceptable and then he hung up the phone with us. He then texted a little while later stating he would leave the door open with the keys inside. Once we entered the property and got settled, the host and his wife let themselves into the property unannounced. We were shocked to see him in the house without knocking or announcing himself and had NEVER experienced anything like this before. It was very alarming and in the moment didn't want to create a scene and make the situation worse, but it made us uneasy the remainder of the trip. If I would have been alone or with all women, I may have left the property, but had my husband staying with us and my uncle staying across the street. The host lives on the property, which is why we chose not to call VRBO in the moment.
Brooke M.
Se hospedó 3 noches en febrero de 2025
