Cool Artistic Treehouse Cabin Near South Congress Dist and Downtown!

This review is a little surprising given that the guest knew we were dealing with seriously bad weather. This particular guest stayed with us during the coldest weeks in history for this area. The highs were in the 30's but the evenings were in the teens. That's not common in this area. Issue #1. The brutal cold temps caused the pipes (extending from the water heater) to burst, but regardless, we quickly replaced them. The problem took 6 hours to solve because the plumbers in the area were dealing with pipe bursts all over the city. Issue # 2. The guest didn't like the size of the TV. We replaced it with a much bigger one. Issue #3 She says it didn't look like the photos. Well, the place was photographed in the Spring but she stayed when it was the dead of winter when it was very cold and gray so of course it's not going to look the same. Issue #4 The heater had to "run all night". Yes, when temperatures are in the teens, heaters do tend to run all night. Overall, this review was unfair. We've never dealt with weather like we did in December 2010. Regardless of that, the Casita has a new bed, new kitchen and has be insulated even further to protect for below normal temps. No mater where you stay, It's always best to express your problems to the owner of the property. Give them a chance to make things right before you write an unfair review. Don't be passive and say "everything is fine" if it's not. We aim to please and if there is a problem, we'd rather address it on the spot instead of reading about much later. Being honest is key. Complaining about things after the fact is unfair especially when someone has already gone out of their way to make things right.