Beach Club 136 in Saint Simons Island, GA

Thank you for taking the time to share your feedback regarding your recent stay. We are glad to hear that you found the condo well stocked and enjoyed the convenient location near local restaurants. As the complex is located directly on the beach. We are very sorry to hear about your frustration with the beach conditions during your visit. The tidal pools that occasionally form along this stretch of beach can certainly impact direct access to the ocean depending on tides, weather patterns, and seasonal conditions. There is no marsh.We understand how difficult and disappointing this was for your family, especially while transporting beach equipment and assisting young children. The county has installed a bridge walk over for the tidal pools. We sincerely apologize that you felt this information was not adequately communicated prior to your arrival. Guest feedback like yours is extremely valuable, and we are actively reviewing how we describe the beach access in our listing so future guests have a clearer understanding of the natural coastal conditions that can occur at certain times. We also apologize for the lack of timely communication regarding your request during your stay. That is not the level of responsiveness we strive to provide, and we understand your disappointment. We truly appreciate you choosing to stay with us and for recognizing the positives of the condo itself. Your comments will help us improve both our communication and guest experience moving forward.