10/10 Excelente
James F.
16 jul. 2024
Great condo and Casago is amazing!
There was an issue with the condo that we booked, AC didn't work, so we contacted Casago the day we arrived, and they almost immediately had us in another unit, that was even better, for the few days needed to get our unit up to par. They were quick to respond to questions and any problems we may have had as well. I can't say enough good things about Casago. The unit itself definitely needs a facelift; it's looking worn. It's a small condo, so the furniture was too big and there were too many pieces in the living area, making it feel very cramped with a lot of toe stubbing. Having carpet in the bedroom wasn't optimal, but we got used to it. The view is great, but you are right above the pool so the noise can be a bit much while out on the lanai during the day. The location is incredible, and we were able to watch the 4th fireworks being set off on the water at Kailua after a very short walk. We did have concerns that their Wi-Fi may have been hacked, or something, since our laptops started having problems while using the Wi-Fi, but stopped when we turned the Wi-Fi off. Overall, the unit is fine, but Casago was amazing. We may come back to Hale Kona Kai, but we will most assuredly book our next unit with Casago.
James F.
Se hospedó 14 noches en junio de 2024