Sea Pines Home- 4 Bedrooms & Dog Friendly!

Great guest. Would host again!

Thank you for your review. Very good feedback about the bunk room light. Could you tell me what the kitchen was missing or would you would have wanted in the kitchen. Thank you

Kristen- I'm very happy you were pleased with the patio, home furnishings, and beds. I strive to make sure your vacation is comfortable, clean and provide superior communication. This feedback is appreciated. I will be looking into all the items you mentioned for improvement. I'm sorry for any miscommunication about the dryer. Thank you again for your thoughts.

Thank you for taking the time to share your feedback. We're glad you enjoyed the location and appreciate your kind words about our responsiveness during your stay. We're sincerely sorry that the home did not meet your expectations. Since your visit, we have replaced the washer and dryer with a brand-new unit to ensure future guests have a reliable laundry experience. We understand how inconvenient this was, especially for a family with young children, and appreciate your patience while we worked to offer alternative solutions. We also take your comments regarding cleanliness and maintenance very seriously. The concerns you noted are not representative of the standards we strive to provide. Since your stay, we've worked with our housekeeping and maintenance teams to address these items and reinforce our quality control procedures so future guests arrive to a home that is clean, comfortable, and well-maintained. Thank you for bringing these issues to our attention. Guest feedback helps us continue to improve, and we're committed to providing the high-quality experience our guests expect. We wish you and your family all the best and appreciate you giving us the opportunity to host your stay.

Thank you for taking the time to share such thoughtful feedback. We truly appreciate your kind words about our communication and are so glad you enjoyed the home's layout, screened porch, fenced backyard, bicycles, and the community amenities. We sincerely apologize that the condition of the home did not meet your expectations upon arrival. The cleanliness concerns you mentioned are not representative of the standards we strive to provide, and we've shared your comments with our housekeeping team to ensure these issues are addressed. We also understand how frustrating the unexpected internet outage was. Unfortunately, the modem failed during your stay, but we worked quickly with our provider to replace it as soon as possible. Since your visit, we've continued making updates to the home and remain committed to maintaining it to the highest standard. We appreciate your patience throughout your stay and were happy to provide a credit for the inconveniences you experienced. Thank you again for recognizing our efforts to make things right. We value your feedback, as it helps us improve, and we wish you and your family all the best.