First floor unit w/ Masters On Gulf!

Guest was Awesome, Welcome back anytime. Thank-You for choosing Four Star for your Beach Getaway. We look forward to seeing you again.

Thank you so much for your review! We are glad you enjoyed your stay with us and hope you'll keep us in mind for future stays.

Guest was Awesome, Welcome back anytime

Thanks for your review. The Resort has a contract for monthly Pest Control Service with a local company but we here at Four Star will send our own Pest Control expert to help mitigate what got past them. The couch was replaced September 2023. It's less than a year old, tough to imagine it needs to be replaced again so soon. Love to have you back next time your ready for a Beach trip.

We will take a looks at your recommendation. On behalf of the condo owner and all of us here at Four Star we thank you for the review and hope to see you back soon.

Thank you for booking with us. I'm sorry to hear about the issues you ran into during your stay. Your message asked if you can walk to the pool or beach and we responded that you can. I wish you would've asked if this was a ground-floor unit if that was something that was important. Also, here is our marketing description, "Gulf Front 2 bed/2 bath Masters On Gulf Sleeps 6 First floor unit new kitchen". We clearly note that it's on the First Floor. You even talked to my office and asked if you could bring a class C vehicle, which you can if it fits inside a normal parking spot. I hate to hear about the issues with the tile's grout, my cleaning manager has scheduled that work. I'm happy to report that our maintenance technician has looked at the oven and didn't find it to start smoking during multiple attempts. I'm surprised that you wouldn't call our office to let us know about the issue with a smoking stove. We take smoke very seriously and wish you would've contacted us. Our office is open 7 days a week and we even have an after-hours maintenance line. I hate to hear that you had an issue using the TV remotes, all of our TV's are checked between each guest for functionality. If you would've given our office a call during your stay, we could've assisted you with using a TV remote control. Again, I'm sorry that you thought this was a ground floor property, even though it says the exact opposite on the marketing page, description and your paperwork. Best of luck in the future and please be sure to read the property description before making your reservations.