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4/10 Mala
Lei C.
8 oct. 2024
Great Location, But Needs Serious Cleaning and Comfort Upgrades
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I recently stayed at Marisol 0901 in Panama City Beach, and while the location was fantastic, my overall experience was disappointing.Location:The condo's location is its strongest feature. It’s just steps from the beach, making it perfect for enjoying the sun and surf. Being close to local restaurants and shops was also a huge plus.Cleanliness:Unfortunately, the cleanliness of the condo was a major issue. Upon arrival, I found the place to be quite dirty. Dust was thick on the furniture, and the kitchen cabinets were grimy. I opted to clean it myself, as the cleaning team had just left and had done a poor job. They offered to send them back, but I felt it was best to just tackle it myself. The bathrooms were acceptable, but overall, I expected better.Condition of the Condo:The condo itself felt a bit outdated, which wouldn’t have been a problem if it had been clean and well-maintained. The mattress in the master bedroom was uncomfortable, leading to significant back pain during my stay. Although I requested a replacement, the new spring mattress still didn’t meet my needs—I prefer a firmer option. Additionally, any movement in the bed produced annoying squeaks.Customer Service:I do appreciate the customer service’s willingness to address our concerns. They were responsive and tried to help where they could, which I’m grateful for.Overall Experience:While the location is a draw, the lack of cleanliness and comfort makes it hard for me to recommend this specific condo. I won’t be staying here again, as I value a clean and comfortable space for my vacations. If you prioritize those aspects, you might want to look elsewhere