Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed the house in the first couple of days of our vacation. The space was set up nicely and was beautiful. There was easy access both to the park and to the lake/activity center. The only downside was that the screen door had been removed from the screen porch, and a piece of screen was stapled over, which didn't stay put. As a result, the screened porch was not particularly usable as such. The problems arose when storms took out the power. There was not much communication from the management company or the owner. Assistance to mitigate the impact of the storms as it became clear that the outage would be long lasting, like battery powered fans or lights, would have been very helpful. There was also not a lot of clarity about why certain houses in the complex had power (including the next door neighbors) while others did not. Ultimately, we had to leave because the ejector pump in the basement bathrooms failed, making all the toilets unusable. It would have been helpful if we had been made aware of this possibility when the power went out, so we could have tried to mitigate. Ultimately, the owner and management company did work with us to adjust the cost of the stay, which was appreciated under the circumstances.