8/10 Buena
Kellee B.
5 nov. 2024
Le gustó: Limpieza y ubicación
No le gustó: Check-in y veracidad del anuncio
Beware- No linens or towels or paper products
This is a beautiful, clean, charming cottage right across from a nice beach. We were very happy overall with this choice. It worked very well for our family of 4.
The negatives: When we arrived at midnight after flying to Boston from Colorado we were surprised to learn that there were no linens, no towels, no tissues or paper towels, and no toilet paper in the entire place (there was half a roll of toilet paper left from previous renters). The toilet requires a specialty TP because it’s old (so $$$). On the first day of my vacation, I spent the morning running around to buy towels, paper towels and TP for $90 (we also had to spend $20 to send our new towels home since we didn’t have room in our suitcases). This is NOT how I expected our vacation to start and it definitely soured our overall experience.
In fairness to the owners, I should’ve read the fine print. It clearly states you must supply your own. In the 20 years I’ve been renting VRBOs all over the world, I’ve never had this experience and was very disappointed. The owners leave information about renting all these supplies for renters. However, it financially makes more sense to just bring your own than to pay the linen rental place. And, who wants to bring another suitcase when going on vacation?
I really want to give this a 5-star rating because everything else was wonderful but the lack of linens and towels really impacted our overall review. Hopefully it can be addressed for future renters.
Kellee B.
Se hospedó 4 noches en octubre de 2024
