Heart of PB steps to beach plus garage parking

Thank you for your feedback! We're glad you enjoyed the location and found the property description accurate. We're sorry to hear that you had difficulty reaching our team. It's possible your calls came in outside our scheduled office hours, which may explain why we weren't able to answer right away. We apologize for any inconvenience this caused. Our team is also available through the guest portal to assist with any questions or concerns during your stay. We appreciate your feedback and will keep it in mind as we continue improving our guest communication.

Thank you so much for your kind words! We’re thrilled to hear you had a wonderful stay and enjoyed the location and cleanliness. It was a pleasure hosting you, and we’d be happy to welcome you back anytime

Thank you so much for your feedback! We're glad you loved the location and being so close to the beach, restaurants, and nightlife. We also appreciate you mentioning the evening noise for future guests — being in the heart of the action does come with a lively atmosphere at times. We're happy to hear it wasn’t an issue for your stay, and we’d love to host you again in the future!

Thank you so much for your thoughtful feedback! We’re really glad to hear you enjoyed the amazing beachfront location and found everything conveniently within walking distance—it truly is a special spot for a getaway. We do appreciate you pointing out the noise from the nearby bar and the challenges with ventilation. We understand how that could impact your comfort, especially at night. However, we’d also like to mention that it is noted in our listing that the unit is located in a very active area with nearby bars and restaurants, so some nighttime noise should be expected. To help minimize this, the condo is equipped with double-paned windows and doors. We’re also glad to know our team was helpful and responsive during your stay. It was a pleasure hosting you, and we hope to welcome you back again for an even more comfortable experience!

Thanks for sharing, Christine!

So glad to hear of your experience, thanks for sharing!

Thank you for your feedback! We’re glad you enjoyed your stay. The bar across the street is noted in our listing, and we always encourage guests to reach out if they’d like to rent a portable AC, especially since San Diego’s humidity was quite high (70–80%) during your stay. We hope to host you again under even more comfortable conditions!

Thanks for sharing your experience Debra.

Thanks for sharing your experience Michael!

Thanks for your review, David!

Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced accessing the property and with the in-unit issues. We understand how frustrating it must have been, especially with the living room TV and ceiling fans not working during your stay. The ceiling fan issue was identified as needing to be reprogrammed, and we scheduled our maintenance technician to address it on the next service day. We also appreciate you bringing the TV issue to our attention so we can have it checked and resolved for future guests. Thank you again for your feedback — it truly helps us improve the guest experience.

Hi Neil, Thanks for your feedback. We do not advertise the property as oceanfront. My apologies if there was any confusion. We are always happy to disclose the address and unit number. We invite you to stay with us again. Cheers, Nancy and Team

So glad to hear, Susan!

So happy to hear of your experience with us! Thanks for sharing

Thank you Bill!

Thank you for your feedback! We're glad you found the location convenient. I'm sorry to hear about the AC and noise concerns — we understand how important a comfortable night’s sleep is. We do our best to note the AC details clearly in the listing. We truly appreciate your input and hope you still had a pleasant stay overall.

Thank you for sharing your feedback. We’re glad you enjoyed the ocean view from the patio and the location right on the boardwalk. We were not aware of the issues you experienced with the front door, master bathroom door, or bedroom door, as these were not reported during your stay. We had our team to inspect it to ensure they are functioning properly. We appreciate your comments regarding the booking process and the noise from nearby bars - these information are in our listings. We hope to host you again in the future.

We are so sorry you did not get much sleep. The listing does not describe the home as an ocean view, but literally to your left of the patio is the ocean and the pier. It is in a very social area and the photos do show businesses across from it. We searched reservation notes and all communication on the VRBO messaging, emails, vm, we do not have info about you reporting the hot tub/spa. Although that amenity is managed by the HOA, we would have liked to know so we could expedite with the HOA a cleaning if necessary. We have over 70 homes to enjoy, perhaps another may be more comfortable. We hope we have another opportunity to provide the experience you deserve and will be our guest again.

Thank you for your feedback. We would like to clarify that the listing clearly notes that this property does not have built-in air conditioning. We do offer portable AC units for $35/day plus a one-time $50 setup fee, and this fee was communicated to you before renting it with your approval. We appreciate that you enjoyed the condo and the location, and we hope this explanation helps clarify the AC arrangements for future guests.